Head of Collections
About us: Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.
Role Summary:
We are seeking an experienced and results-driven head of collections to lead our debt recovery and collection’s function. The ideal candidate will play a critical role in minimizing financial risk, improving cash flow, and ensuring compliance with regulatory standards in the Kingdom of Saudi Arabia. Working in a dynamic fintech startup environment, the head of collections will develop and implement strategies, manage a team, and collaborate closely with internal departments to optimize recovery performance while maintaining a customer-centric approach.
Key responsibilities:
1. Develop and execute collection strategies for early, mid, and late-stage delinquent mortgage accounts.
2. Monitor and manage daily operations of the collections team, including setting targets, coaching, and performance reviews.
3. Analyze collection performance data and provide actionable insights to senior leadership and credit function.