DeFi Analyst - Risk Management & Market Safety

Location: Preference for NYC but can be USA or Europe based

Compensation: $120K - $150K

Join a company building technology that makes decentralized markets safer and more accessible. Our advanced risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, Venus, and Jupiter.

Reporting directly to the Lending Lead, we are looking for a talented DeFi Analyst to join our team and help shape the future of decentralized finance by delivering crucial insights and strategic recommendations to our customers.

The DeFi Analyst will leverage our simulation platform and quantitative methodologies to analyze complex datasets, model protocol risks, and provide actionable insights that directly impact market safety and capital efficiency.

Mercier Consultancy MD is looking for an ambitious Italian Sales & Business Development Representative to join our team in Athens. This is an exciting opportunity for individuals who are passionate about sales and eager to contribute to business growth in the Italian market. As a representative, you will be responsible for driving sales initiatives and establishing strong relationships with our clients in Italy.

Key Responsibilities

• Develop and implement effective sales strategies to identify and pursue new business opportunities within the Italian market.
• Engage with potential clients through outreach activities, including phone calls, emails, and networking events.
• Understand client needs and provide customized solutions that align with our service offerings.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with marketing and product teams to enhance positioning and delivery of services to clients.
• Conduct market research to stay informed about industry trends and competitors.
• Achieve and exceed sales targets while contributing to the overall objectives of the team.

Requirements

Mercier Consultancy MD is seeking talented individuals for the position of Italian IT/Customer Service Support, available remotely from Greece! This role provides a unique opportunity to leverage your IT knowledge while assisting customers, all from the comfort of your home in beautiful Greece.

Why Join Mercier Consultancy MD?

We pride ourselves on fostering a collaborative and inclusive work environment. By joining our team, you'll play a crucial role in enhancing customer support and satisfaction while enjoying the flexibility of remote work.

Key Responsibilities

• Provide outstanding technical support and assistance to Italian-speaking customers via phone, email, and chat.
• Help customers troubleshoot and resolve IT-related issues, ensuring clear and efficient communication.
• Assist customers in understanding our products and services, providing comprehensive guidance and support.
• Document all customer interactions accurately and maintain detailed records of issues and resolutions.
• Work collaboratively with technical teams to resolve complex issues and improve service delivery.
• Stay current with company product offerings, technology trends, and troubleshooting processes to provide knowledgeable support.

Requirements

Mercier Consultancy MD is proud to announce an opening for an Italian Customer Support Representative for a leading booking site specializing in car rentals, based in the beautiful city of Athens, Greece. In this role, you will be instrumental in assisting Italian-speaking clients, providing them with exceptional support and information to enhance their car rental experience.

Key Responsibilities

• Offer dedicated customer support to Italian-speaking clients through phone, email, and chat regarding car rental inquiries and bookings.
• Provide accurate information about rental policies, vehicle options, and pricing to facilitate informed decision-making.
• Resolve customer complaints and issues swiftly, ensuring high levels of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system for quality assurance.
• Work closely with the bookings and reservations team to manage and confirm customer orders efficiently.
• Stay updated on company services and the latest trends in the car rental market to provide relevant information to customers.

Requirements

Join Mercier Consultancy MD as a German Client Care Consultant for our innovative online payment platform, located in the vibrant city of Athens. In this role, you will be at the forefront of ensuring our German-speaking clients receive outstanding support and guidance as they engage with our cutting-edge payment solutions. We are seeking enthusiastic individuals who are eager to make a positive impact in the world of online payments.

Key Responsibilities

• Deliver high-quality customer support to German-speaking clients via emails, phone calls, and live chats.
• Facilitate client onboarding to ensure a smooth transition to our payment platform and address any initial queries.
• Proactively identify issues and provide effective solutions to enhance the user experience.
• Educate clients on the features and best practices of using the platform.
• Maintain comprehensive records of client interactions and feedback for continuous improvement.
• Work closely with internal teams to help develop and revise support materials tailored to our clients' needs.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Dutch Business Development Representative in Athens! This is an excellent opportunity for a motivated individual who is passionate about business growth and is eager to make an impact in the Dutch-speaking market. You will be responsible for driving sales initiatives, establishing client relationships, and enhancing our market presence.

Key Responsibilities

• Develop and implement strategies for reaching out to potential Dutch-speaking clients.
• Engage in outbound sales efforts, including cold calling, emailing, and networking.
• Identify client needs and provide tailored business solutions to meet their objectives.
• Maintain a detailed database of leads and manage client interactions through our CRM.
• Work closely with marketing and other departments to align strategies and maximize outreach efforts.
• Analyze industry trends and competitor activities to refine tactics and boost sales.
• Meet and exceed individual and team sales targets on a regular basis.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Danish Content Moderator in the picturesque city of Athens, Greece! In this role, you will play a vital part in ensuring that user-generated content meets our community standards, creating a safe and enjoyable online environment for our Danish-speaking users. Join us in this dynamic city that beautifully blends history, culture, and modern life.

Key Responsibilities

• Moderate and evaluate user-generated content in Danish to ensure compliance with community guidelines.
• Accurately classify content and assess it against established moderation policies.
• Identify any inappropriate content or policy violations and report them to the relevant teams.
• Provide insights on content trends and user interactions to enhance moderation strategies.
• Work collaboratively with team members to improve content moderation practices.
• Stay updated on company policies related to content moderation and community engagement.

Requirements

Mercier Consultancy MD is on the lookout for a knowledgeable Croatian Customer Search Engine Consultant to join our Athens team. In this dynamic position, you will play a crucial role in helping clients enhance their online presence through effective search engine strategies. Your expertise in digital marketing and SEO, combined with your ability to communicate fluently in Croatian, will enable you to provide tailored solutions that meet our clients' needs.

Key Responsibilities

• Analyze client websites to assess current search engine performance and identify areas for improvement.
• Develop and implement customized SEO strategies for clients, ensuring alignment with their business objectives.
• Conduct comprehensive keyword research to discover opportunities for higher search rankings.
• Engage with clients in Croatian to understand their goals, address concerns, and provide guidance on SEO initiatives.
• Track and report on website performance metrics, adjusting strategies as needed based on data findings.
• Keep abreast of the latest trends in SEO and digital marketing to offer innovative solutions to clients.

Requirements

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.