Dutch Speaking Customer Service Agent For Booking.com - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel bookings and inquiries while ensuring a seamless experience.
Responsibilities
- Assist Dutch-speaking customers through phone, email, and chat with inquiries related to travel bookings, accommodations, and other services offered by Booking.com.
- Provide detailed information about properties, pricing, and availability, while helping customers make informed decisions.
- Resolve issues and complaints with a focus on delivering excellent customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system for tracking inquiries and feedback.
- Work closely with team members to ensure a collaborative approach to customer service and problem resolution.
- Stay updated on industry trends and Booking.com promotions to offer relevant assistance to customers.
Requirements