Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
• Address customer inquiries related to shipments, logistics services, and tracking details.
• Resolve issues and complaints promptly to ensure high levels of client satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
• Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
• Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Czech Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

UML is a leading shipowner headquartered in London with a fleet of more than 70 vessels on the water currently covering both tankers and dry. UML offices span three continents with a significant customer base that continues to grow with their fleet of modern, economical vessels.

We are looking for a dynamic commercial lead for Atlantas, to work with management on developing and executing on commercial opportunities, including most notably the expansion of technical management services (with ambition to take on a large third party fleet) and the development of the new training business (with academy sites under construction and curriculum under development). 

The role requires an experienced commercial lead, who is likely to have a background in business development, strategy, structuring, or similar areas. Candidates should have knowledge of shipping and, ideally, technical matters, but it is a commercial role rather than technical role. 

Requirements

Key Responsibilities:

Machine Learning Scientist (SocialFi/Decentralized Platform)

Location: New York City, London (Office)

Compensation: $250K - $300K

We are a high-growth software development company comprised of elite builders, moving fast to redefine what is possible in the social and decentralized technology space. We are proud contributors to one of the largest global social networks in the crypto space. We are committed to leveraging cutting-edge technology to build the future of decentralized applications.

We are seeking an experienced Machine Learning Scientist to be instrumental in applying AI and ML techniques to shape the future of our platforms and beyond.

As a Machine Learning Scientist, you will work alongside world-class engineers and product teams to drive the development of sophisticated algorithms. These models will power key platform features such as personalization, recommendations, search, and real-time decision-making, significantly enhancing the user experience.

Key Responsibilities

Junior Data Analyst (Product Focus)

Location: London, New York City (Office)

Compensation: $175K - $225K + Tokens/Equity

We are seeking a motivated Junior Data Analyst who is eager to learn, grow, and make a significant impact in a fast-paced environment at the intersection of consumer technology and next-generation finance. In this role, you will play a crucial part in supporting data initiatives across our product, helping various teams make informed decisions through clear analysis, reporting, and insight generation.

You will work closely with senior data staff while gradually taking on more ownership as you develop your skills in a supportive, high-autonomy environment.

As a Junior Data Analyst, you will support critical data initiatives, translating raw data into actionable insights that directly influence product strategy and user experience. You will be instrumental in tracking key performance indicators (KPIs) and uncovering opportunities for growth and optimization.

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a fully paid relocation package, offering a fantastic opportunity for those looking to work in a dynamic city while ensuring a safe online environment for users. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Polish, ensuring it meets our community standards and promotes a positive user experience.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content based on established policies and regulations.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Work collaboratively with team members to enhance moderation processes and practices.
• Remain updated on company policies concerning content moderation and community engagement.

Requirements