Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

About HSO

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are currently hiring a Director of People & Culture who will lead a full organizational transformation — shaping the people strategy, culture, and leadership capabilities required for sustainable growth and modernization. This leader will foster a performance-driven, connected, and youthful culture across all levels, from frontline teams to senior management, while ensuring the People & Culture function delivers consistent, efficient, and measurable business impact.

Overview

As Union Maritime’s (UML) business continues to grow, within an increasingly complex regulatory landscape and with evolving performance expectations, we aim to strengthen our ability to effectively coordinate across multiple teams and stakeholders.

The Technical Coordination Lead will be instrumental in taking our cross-functional and departmental efficiencies to the next level, as our innovative fleet continues to grow.

Technical Coordination Lead

The Technical Coordination Lead will work closely with SeaLabs (our in-house innovation and development hub), Fleet Performance, Technical Managers and Commercial Operations. The successful candidate will play a critical role in helping SeaLabs navigate the complex and evolving landscape of international maritime regulations. This position requires a proactive individual with deep industry knowledge, exceptional communication skills, and a strategic mindset to assess the impact of regulations on our fleet and future operations.

Alumil, a leading company in the design and manufacturing of architectural aluminum systems in Europe, is seeking a Technical Consultant.

About the Role

The main purpose of this role is to provide technical support to aluminum fabricators, develop new partners, and enhance the technical expertise of existing partners. As a Technical Consultant, you will promote aluminum systems, particularly the Supreme systems, to fabricators by providing high-level technical solutions. Additionally, you will support fabricators who collaborate with sales engineers on large-scale projects.

Candidate Profile

A key attribute for a successful Technical Consultant is the ability to guide and advise partners. We seek an individual who will develop our partners and fabricators in the region, offering the necessary expertise in aluminum profiles. As a Technical Consultant at Alumil, you will have the opportunity to connect our modern aluminum systems with the technical requirements of our clients.

Requirements

Required Qualifications and Experience:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Hello future AlumIntern!

Are you ready to kick start your career in the world of Learning & Development?

At Alumil, we are on the lookout for a passionate and enthusiastic Learning & Development Intern to join our HR team! You'll be a key player in our mission to enhance employee skills and foster a culture of continuous learning. This is an exciting opportunity where your ideas will be welcomed, and your contributions will make a real difference!

What you'll do:

As a Learning & Development Intern, you will dive into various projects that aim to boost our employees’ capabilities. You’ll help design and implement training programs, assist in organizing workshops, and gather feedback to help us improve our learning initiatives. Plus, you'll get hands-on experience with learning management systems and contribute to creating an engaging onboarding experience for new hires!

Key Responsibilities:

Ready for a new adventure? Move to Malta and kickstart your international career! 

Sunshine, sea views, and endless social life. Malta is the perfect Island for young people looking to live abroad. Here you’ll find an international community, weekend boat trips, beach parties, and colleagues from all over the world. And the best part? You can build your career while living your dream Island life.

The job
Join one of Malta’s leading iGaming companies as a Swedish-speaking Customer Service Agent. You’ll be helping players via chat and email, solving problems, answering questions, and making sure every customer has a great experience.

No boring scripts, you’ll get real training (including soft skills, fraud awareness, and gaming knowledge) so you can handle every situation with confidence. The company values initiative and positivity. It’s not just about solving issues, but making players feel understood and appreciated.

Requirements

• Native Swedish speaker with good English
• Friendly, positive, and a problem-solver
• Ready to work shifts and enjoy a lively, international workplace
• Interested in gaming or already have experience in customer service

Benefits

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are currently hiring a Social Expert for a digital insurance company in KSA on a remote, 1-year contract (subject to extension), offering an exciting opportunity to lead high-impact performance marketing campaigns within a dynamic and data-driven environment.

Main Responsibilities