Mercier Consultancy MD is excited to announce an opening for a Digital Trust and Safety Specialist proficient in both Polish and English. In this important position, you will play a key role in fostering a secure and respectful online environment for our users by actively monitoring content, addressing safety concerns, and enforcing safety policies.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate any breaches of community guidelines.
• Conduct detailed investigations into reported safety incidents, using analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with diverse teams to formulate and enhance safety policies that support digital trust.
• Create comprehensive reports on safety incidents and patterns to guide management in decision-making.
• Stay informed on the latest trends and challenges related to digital safety to keep our protocols up-to-date.
• Communicate with users to provide education on best safety practices and promote awareness of digital threats.

Requirements

Mercier Consultancy MD is on the lookout for a proficient Digital Trust and Safety Specialist who is fluent in both Danish and English. In this essential role, you will be instrumental in safeguarding our online platforms by ensuring a respectful and secure environment for all users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing robust measures to maintain digital integrity.

Key Responsibilities

• Continuously monitor user interactions and content across our platforms to detect and mitigate any potential violations of community standards.
• Conduct comprehensive investigations into reported safety incidents, using critical thinking to analyze evidence and determine appropriate resolutions.
• Work closely with various teams to develop and refine policies that foster a culture of digital trust and safety.
• Produce and deliver detailed reports regarding safety incidents and analyses to inform strategic decisions.
• Keep abreast of the latest trends and developments in digital safety to proactively enhance the effectiveness of our safety protocols.
• Interact with users to educate them on safety practices and promote awareness of digital safety issues.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking professionals looking for a career move to Bulgaria! We are offering fully paid relocation packages to the right candidates. This position is perfect for individuals who want to join a dynamic team in a vibrant location while making a significant impact in our organization.

Key Responsibilities

• Utilize your fluency in Danish to communicate effectively with customers and clients across various platforms.
• Provide exceptional support and assistance, addressing inquiries and resolving issues efficiently.
• Collaborate with team members to ensure the highest quality of service is delivered.
• Document interactions and follow up on client requests in a timely manner.
• Participate in training and development programs to enhance your skills and knowledge.
• Contribute to team objectives and help foster a positive working environment.

Requirements

Company Introduction

We're part of a leading Recruitment-as-a-Service (RaaS) network powered by Hustler Marketing. Hustler Marketing is a full-service digital agency serving eCommerce stores and B2B brands globally, specializing in email & SMS marketing, UGC ads, creative production, and high-quality talent placement.

What sets us apart is our values: bold creativity, data-driven decision making, and a linchpin mindset. Nearly 75 clients across 5 continents trust us not only for campaigns, but also for building strong, scalable teams that drive long-term growth. Hustler Marketing recruits top talent across the Americas, Europe, and Asia, offering flexibility, global reach, and meaningful opportunities to shape client success.

About the Role

The Head of Conversion Rate Optimization is a senior leadership position responsible for driving and overseeing CRO strategies across our portfolio of high-growth clients. This role combines strategic thinking with hands-on expertise, requiring you to lead CRO initiatives, mentor team members, and interface directly with C-level clients to deliver transformational business results.

FlatGigs is hiring a DevOps & QA Engineer for a tech company specializing in logistics software. You’ll manage cloud infrastructure, CI/CD pipelines, and automated testing to ensure smooth, reliable deployments. The role bridges operations and engineering — ideal for someone who loves automation, efficiency, and quality control.

Key Responsibilities

• Design and maintain secure, scalable cloud infrastructure
• Build and manage CI/CD pipelines and automated deployments
• Implement Infrastructure as Code (IaC)
• Manage monitoring, logging, and alerting for uptime reliability
• Define and run QA automation frameworks
• Collaborate with engineering teams to streamline testing and releases

Requirements

• 3+ years in DevOps, Site Reliability, or QA Automation
• Strong command of cloud systems, CI/CD, and containerization
• Scripting experience and problem-solving mindset

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
• Provide customers with detailed information on shipping options, delivery timelines, and service policies.
• Assist customers with the booking process, as well as any changes or cancellations required.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain organized records in the CRM system.
• Collaborate with operational teams to provide real-time information and updates to customers.
• Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.

Key Responsibilities

• Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
• Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
• Assist customers with account management, service inquiries, and technical troubleshooting.
• Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
• Collaborate with technical teams to resolve issues and enhance customer experience.
• Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for real estate and are dedicated to providing exceptional service to clients. As a customer service representative, you will assist customers in navigating their real estate queries, ensuring they receive accurate information and support in Slovak.

Key Responsibilities

• Manage customer inquiries related to real estate listings, property management, and transactions via phone, email, and chat in Slovak.
• Provide comprehensive information about properties, services, and market trends to clients.
• Assist customers with application processes, bookings for viewings, and answering general real estate questions.
• Resolve any issues or complaints from clients promptly and professionally.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with real estate agents and teams to enhance the customer experience and streamline services.
• Stay informed about local real estate trends and regulations to provide clients with relevant guidance.

Requirements