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Portuguese Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the healthcare industry. We are looking for dedicated individuals who are passionate about helping others and providing support to patients and healthcare professionals. In this role, you will assist with inquiries related to healthcare services and ensure that clients receive the highest quality of care through effective communication in Portuguese.


Key Responsibilities

  • Respond to customer inquiries concerning healthcare services, insurance, and patient care via phone, email, and chat in Portuguese.
  • Provide support for appointment scheduling, treatment information, and healthcare guidance.
  • Resolve customer concerns with empathy and efficiency, ensuring a positive experience.
  • Accurately document each customer interaction in the CRM system for future reference.
  • Collaborate with healthcare providers and administrative staff to enhance service delivery.
  • Stay updated on healthcare protocols and policy changes to provide accurate information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an opportunity for Portuguese Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are enthusiastic about public service and want to help citizens navigate their government-related inquiries. You will engage directly with the public, providing essential support and information in Portuguese while ensuring a high standard of service.


Key Responsibilities

  • Respond to inquiries from the public regarding government services, policies, and programs via phone, email, and chat in Portuguese.
  • Provide accurate information and guidance to citizens in a professional and approachable manner.
  • Assist in resolving issues related to public services and facilitate necessary follow-ups.
  • Document all customer interactions and maintain accurate records.
  • Collaborate with various government departments to effectively address inquiries.
  • Stay informed about changes in government policies and services to provide up-to-date information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Portuguese Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who thrive on providing exceptional service and are passionate about food and beverage products. As a customer service representative, you will engage with customers in Portuguese, assisting them with inquiries, orders, and any concerns they may have while ensuring a positive experience.


Key Responsibilities

  • Handle customer inquiries regarding food and beverage products, services, and orders via phone, email, and chat in Portuguese.
  • Provide accurate information on menu options, promotional offers, and nutritional details.
  • Assist customers with order placement, modifications, and complaints effectively.
  • Document customer interactions to maintain accurate records and track issues.
  • Collaborate with culinary and logistics teams to ensure timely service and resolution of customer issues.
  • Stay informed about industry trends and product knowledge to better serve customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Portuguese Speaking Customer Service Representatives in the Energy sector, focusing on the Oil & Gas industry. This position is perfect for individuals who are enthusiastic about delivering top-notch customer support and are eager to assist clients with their energy needs. In this role, you will communicate with customers in Portuguese, providing them with essential information and assistance related to oil and gas services.


Key Responsibilities

  • Manage customer inquiries regarding oil and gas products and services via phone, email, and chat in Portuguese.
  • Provide accurate and timely information on pricing, availability, and service options.
  • Assist customers with account management and handling service-related issues.
  • Document all customer interactions efficiently and maintain accurate records in the CRM system.
  • Collaborate with technical teams to resolve customer concerns effectively.
  • Stay up-to-date on industry regulations and company offerings to provide informed support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Portuguese Speaking Customer Service Representatives in the Education & E-Learning industry. This role is tailored for individuals who are passionate about education and have a keen desire to support students and educators in their learning journeys. As a key member of our team, you will provide assistance and guidance to users, facilitating their experience with our educational products and services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Portuguese.
  • Provide support for account issues, course registrations, and technical questions.
  • Educate users on product features and how to effectively use the platform.
  • Resolve issues and technical difficulties promptly, ensuring user satisfaction.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to enhance service delivery and user experience.
  • Stay up to date with educational trends and platform updates to provide informed support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Portuguese Speaking Customer Service Representatives in the construction industry. If you have a knack for helping people and a passion for construction projects, this role is crafted for you. As a key member of our customer service team, you will engage with clients and stakeholders, providing support and information about construction services in Portuguese.


Key Responsibilities

  • Handle customer inquiries related to construction services, project specifications, and timelines via phone, email, and chat in Portuguese.
  • Provide clients with accurate information regarding service offerings, pricing, and project management.
  • Assist customers with documentation processes, including quotes and contracts.
  • Resolve customer issues and concerns promptly, ensuring a high level of satisfaction.
  • Document all interactions and follow up to ensure continued support.
  • Collaborate with internal teams to improve service delivery and customer experience.
  • Stay informed about industry trends and product offerings to provide authoritative assistance.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to create a position for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role presents an excellent opportunity for individuals who are passionate about biotechnology and committed to providing exceptional customer service. You will be essential in connecting clients with our innovative products and services, ensuring their inquiries and concerns are addressed effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and chat in Portuguese.
  • Provide clear and accurate information about product usage, benefits, and compliance with regulations.
  • Assist clients in navigating issues and coordinating with technical teams for resolution.
  • Document customer interactions and maintain accurate records in our system.
  • Collaborate with sales and product development teams to enhance customer experience.
  • Participate in training sessions to stay informed about the latest developments in biotechnology.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who thrive in a financial environment and are dedicated to providing excellent customer service. You will assist clients in navigating banking services, answering inquiries, and ensuring a smooth banking experience—all while communicating in Portuguese.


Key Responsibilities

  • Handle customer inquiries about banking products, services, and account management via phone, email, and chat in Portuguese.
  • Provide accurate information on account balances, transaction details, and financial products.
  • Assist customers with opening accounts, applying for loans, and resolving account issues.
  • Document all customer interactions accurately in the CRM system for follow-up.
  • Collaborate with banking teams to enhance service delivery and address customer concerns.
  • Stay informed about banking regulations and company policies to ensure compliance and accuracy.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about aviation and dedicated to providing outstanding service. As a member of our customer service team, you will support passengers and partners with their inquiries, ensuring a smooth and pleasant experience in the bustling world of aviation.


Key Responsibilities

  • Assist customers with inquiries related to flight bookings, schedules, and airline policies via phone, email, and chat in Portuguese.
  • Provide accurate information about travel itineraries, baggage policies, and services available at airports.
  • Resolve customer complaints and issues swiftly and effectively to ensure satisfaction.
  • Document customer interactions thoroughly in our CRM system for reference and follow-up.
  • Collaborate with colleagues in various departments to enhance customer service delivery.
  • Stay updated on current travel regulations and company policies to provide relevant information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Portuguese Speaking Customer Service Representatives in the automotive industry. This role offers a fantastic opportunity for individuals who are enthusiastic about customer support and have a passion for automotive products and services. As a member of our team, you will assist customers in navigating their inquiries, providing them with the necessary information and support in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding automotive products and services via phone, email, and chat in Portuguese.
  • Provide detailed information on vehicle features, pricing, service options, and warranty details.
  • Assist customers with their account management, including service bookings and inquiries about maintenance.
  • Resolve issues and complaints efficiently, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system to maintain comprehensive records.
  • Collaborate with internal teams to ensure timely responses to customer questions and issues.
  • Stay updated on automotive industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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