Mercier Consultancy MD is delighted to offer exceptional Portuguese Speaking Customer Service positions in the stunning country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while enjoying the vibrant culture and beautiful scenery that Greece has to offer.

Why Join Us at Mercier Consultancy MD?

At Mercier Consultancy MD, we are dedicated to fostering a supportive and engaging work environment. As a member of our team, you will contribute to delivering outstanding customer service and making a positive impact on our clients' experiences.

Key Responsibilities

• Provide high-quality customer support to Portuguese-speaking clients through phone, email, and chat, ensuring professionalism and clarity in all communications.
• Assist customers in navigating our products and services, offering knowledgeable insights and guidance.
• Effectively resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately, following up to ensure their needs are fully met.
• Collaborate with team members and other departments to continuously improve service quality.
• Stay informed about company offerings and industry trends to provide relevant and effective support.

Requirements

Join Our Team!

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative.

This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver outstanding service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer-oriented approach.
• Eagerness to learn new tools and technologies adapted for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this amazing opportunity!

Join Our Team!

Are you fluent in Portuguese and seeking an exciting opportunity that allows you to work remotely from the beautiful country of Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a rich cultural experience while contributing to outstanding customer service.

Your Role:

• Provide exceptional customer support to Portuguese-speaking clients, ensuring inquiries are resolved with professionalism and efficiency.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a clear customer service orientation.
• Eager to learn new technologies and tools conducive to a remote work environment.
• Self-motivated, proactive, and able to thrive in a fast-paced setting.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Principal Solutions Engineer - Blockchain Financial Infrastructure

Location: Remote - United States (remote-first, office optional). EST time preferred

Compensation: $160K - $220K

Join a stellar team of leaders and experts building the backbone of blockchain wallet infrastructure for the next financial era. We are hiring a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt our platform with confidence and ease. This is a highly hands-on and client-facing role, serving as the trusted technical advisor who bridges complex enterprise needs with our cutting-edge technology.

You will be responsible for the end-to-end technical success of our customers, guiding them from initial design through deployment and ongoing support. You will combine deep technical expertise with strong communication skills to design secure, scalable integration pathways that connect legacy systems with modern blockchain architecture.

Responsibilities:

VP of Business Development, LATAM - Blockchain Wallet Infrastructure

Location: Remote - Location: Brazil, Argentina, Mexico, or Miami (remote-first, office optional).

Compensation: $80K - $140K

We are building the backbone of blockchain wallet infrastructure for the next financial era, leveraging deep expertise in cryptography, infrastructure, and security. We are seeking a VP of Business Development to spearhead our regional expansion and establish us as the trusted partner for financial institutions and fintechs across Latin America (LATAM). This high-impact role blends strategic leadership with hands-on execution.

Reporting to the Head of Americas, you will own the go-to-market strategy in LATAM, driving significant revenue growth and Annual Recurring Revenue (ARR). You will act as the senior representative in key markets, responsible for sourcing, qualifying, and closing high-value enterprise deals. You will need resilience, strong technical credibility, and an ability to navigate complex sales cycles with banks, enterprises, and regulators.

Key Responsibilities:

Strategic Account Manager - Blockchain Wallet Infrastructure

Location: Remote - US based, not Canada. EST time preferred

Compensation: $95K - $165K

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of blockchain wallet infrastructure for the next financial era. We are seeking a Strategic Account Manager to own post-close success and growth across North & South America, ensuring client retention and deepening engagement with institutions, fintechs, and crypto-native firms. This is a critical commercial and technical role.

Reporting to the Head of Americas, you will act as a trusted partner to a portfolio of active accounts, guiding them through onboarding, adoption, and renewal. You will be responsible for navigating complex technical environments that combine APIs, cloud deployments, legacy systems, and regulatory requirements, driving upsells and securing long-term partnerships.

Responsibilities:

Mercier Consultancy MD is excited to announce an opening for a Portuguese Speaking Search Engine Agent based in Greece. This unique role offers a fresh professional experience as it involves no calls, emails, or chats. Instead, you will engage with search engine evaluation tasks that contribute to improving the accuracy and relevance of search results for Portuguese-speaking users.

Key Responsibilities

• Evaluate and analyze search engine results to ensure they meet quality standards and user intent.
• Provide feedback on search relevance, accuracy, and user satisfaction based on established guidelines.
• Identify issues and areas for improvement in search algorithms and report findings to the relevant teams.
• Perform regular testing of search features and functionalities to enhance user experience.
• Stay updated on industry trends and changes to search engine technology to provide informed recommendations.

Requirements

Are you detail‑driven and eager to grow your skills in multi‑entity accounting, intercompany, and Transfer Pricing support?

Keycafe is hiring an Associate‑level Intercompany Accountant to support day‑to‑day bookkeeping and month‑end tasks across four entities. You’ll report to the CFO, keep our ledgers clean in QuickBooks Online (QBO) with Dext for ingestion, and track daily work in Asana. Schedule is Monday–Friday with at least 4 hours overlap with Pacific Time (BC).

Application: Please apply in English and include your country, time‑zone, and earliest start date.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Join Mercier Consultancy MD for thrilling Portuguese Speaking Customer Service roles in the enchanting country of Greece, complete with a fully paid relocation package! This opportunity allows you to expand your professional horizons while experiencing the rich culture and beauty of Greece.

Why Choose Mercier Consultancy MD?

Our team is committed to fostering a supportive and dynamic environment where you can thrive. By joining us, you'll become part of a dedicated group that focuses on delivering exceptional customer experiences.

Key Responsibilities

• Provide friendly and efficient support to our Portuguese-speaking customers through phone, email, and chat, ensuring effective communication.
• Assist customers in understanding our products and services, offering relevant information and guidance.
• Swiftly address and resolve customer issues and complaints to maintain high satisfaction rates.
• Accurately document customer interactions and perform follow-ups to ensure continued satisfaction.
• Collaborate with colleagues and various departments to improve service processes and solutions.
• Stay up-to-date with our offerings and relevant trends in order to offer the best assistance.

Requirements