Join our clients JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client.

By partnering with our client, the international tobacco and vaping division of Japan Tobacco Inc. they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed to delivering the highest quality customer service. We are currently looking for Portuguese-speaking talents to support our client’s customers from their offices in Athens, Greece.

Join a team dedicated to providing an exceptional customer experience while growing your professional network, sharpening your communication skills, and adding solid international experience to your CV.

Your responsibilities:

• Serve as the main point of contact for customer requests, representing one of the world’s leading companies in the tobacco industry.
• Handle customer communication via phone, email, and chat to deliver a seamless support experience.
• Respond to inquiries about the client’s products.
• Resolve issues as they arise, addressing customer concerns professionally and efficiently.
• Aim to turn every interaction into a positive customer experience.

Requirements

Fluency in Portuguese.

Strong command of English, both written and spoken.

Join Our Team!

Are you fluent in Portuguese and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant culture while providing top-notch customer service.

Your Role:

• Deliver exceptional customer support to Portuguese-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate through various channels such as phone, email, and chat.
• Become familiar with our client systems to provide efficient and high-quality service.
• Collaborate with team members to resolve customer issues promptly.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills with a focus on customer satisfaction.
• Willingness to learn new tools and technologies suited for remote work.
• Self-motivated, proactive, and comfortable in a dynamic work environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to experience a rich cultural lifestyle while making a significant impact in customer service.

Your Role:

• Provide excellent customer support to Portuguese-speaking clients, addressing inquiries with professionalism and attention to detail.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to deliver outstanding service.
• Collaborate with your team to ensure a smooth resolution of customer issues in a timely manner.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Portuguese and searching for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to enjoy a rich lifestyle while making a significant impact in customer service.

Your Role:

• Deliver exceptional customer support to Portuguese-speaking clients, addressing their inquiries with expertise and professionalism.
• Engage with customers through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to provide high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective client communication.
• Strong communication skills with a customer-focused mindset.
• Eagerness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speakers looking for jobs in Greece! We offer a fully paid relocation package to support you in making this dynamic move. If you are passionate about providing excellent customer service and have strong communication skills in Portuguese, we want you to join our team!

Key Responsibilities

• Engage with Portuguese-speaking customers via phone, email, and chat, providing exceptional support and assistance.
• Address inquiries, assist with product information, and resolve issues efficiently to ensure customer satisfaction.
• Document customer interactions accurately in our database and maintain up-to-date records.
• Collaborate with cross-functional teams to improve the overall customer experience and workflow.
• Stay informed about our products and services to offer knowledgeable assistance to clients.
• Participate in training and development opportunities to grow your skills and advance your career.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This position is perfect for dynamic individuals passionate about customer service and committed to helping clients navigate their inquiries regarding tobacco products and services in Portuguese.

Key Responsibilities

• Manage customer inquiries related to tobacco products and services via phone, email, and chat in Portuguese.
• Provide information on product features, availability, and promotions, ensuring compliance with local regulations.
• Assist customers in understanding the company's offerings and navigating any service-related issues.
• Resolve customer complaints and issues effectively and professionally.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with internal teams to enhance product knowledge and customer satisfaction.
• Stay updated on industry trends and regulations affecting tobacco products to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company, based in Athens, Greece. If you are passionate about providing outstanding customer service and enjoy working in a dynamic environment, this position is for you! In this role, you will assist customers with their inquiries and concerns regarding tobacco products, all while communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brands, and services via phone, email, and live chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order management and resolve any issues connected to their purchases.
• Document customer interactions thoroughly in the CRM system to ensure effective follow-up
• Collaborate with internal teams to address service challenges and enhance customer satisfaction.
• Stay updated on industry trends and product innovations to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order tracking, account management, and any service-related issues.
• Resolve customer complaints promptly and professionally, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and support company initiatives.
• Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Join Mercier Consultancy MD as a Portuguese-Speaking Financial Customer Expert in Greece! We are thrilled to offer a fully paid relocation opportunity for dynamic individuals looking to advance their careers in the financial services sector. In this role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Assist Portuguese-speaking customers with financial queries via phone, email, and live chat.
• Provide accurate information regarding banking products, services, and account management.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Work closely with internal teams to deliver effective solutions and enhance the customer experience.
• Stay informed about financial regulations and industry trends to provide reliable support to clients.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Portuguese Speaking Customer Support Specialist, where you can work remotely from Greece with paid relocation! This role is perfect for those who are passionate about delivering outstanding customer service and are fluent in Portuguese. You will be an essential part of our support team, ensuring that our clients receive the assistance they need in a timely and efficient manner.

Key Responsibilities

• Deliver exceptional customer support to Portuguese-speaking clients through various channels, including phone, email, and chat.
• Handle inquiries and resolve issues with professionalism, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and follow up as necessary.
• Collaborate with technical teams to address any complex concerns requiring further assistance.
• Stay up-to-date with product knowledge and company policies to provide accurate support.
• Participate in training sessions to develop your skills and knowledge further.

Requirements