About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Medical affairs. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Act as lead author for a range of regulatory and scientific documents (clinical protocols, Investigator Brochures, CTD modules, informed consent forms, etc.).
• Coordinate cross-functional input (clinical, regulatory, biostatistics, data management, etc.) to ensure consistency and scientific accuracy of all deliverables.
• Oversee and review the work of external vendors or contributing writers to ensure quality and compliance.
• Ensure documents adhere to company SOPs, style guides, and international regulatory standards (EMA, FDA, ICH).
• Manage timelines, planning, and document reviews efficiently to support submission milestones.

Requirements

About You

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

The Clinical Innovation Project Manager will play a pivotal role in driving innovation within clinical trials, enhancing processes, and implementing best practices to improve study designs and outcomes. This is an excellent opportunity for proactive individuals who are passionate about advancing clinical research through innovative solutions.

Main Responsibilities

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

The role of Biological Sample Manager is essential for ensuring the integrity and traceability of biological samples throughout the lifecycle of clinical trials. You will oversee the management of biological samples, ensuring compliance with regulatory requirements and study protocols.

Main Responsibilities:

About the Job

Join Excelya as a Quality & CSR Coordinator, where we value Audacity, Care, and Energy in everything we do. In this role, you will have the unique opportunity to oversee quality management systems and contribute to our Corporate Social Responsibility initiatives, promoting excellence and sustainable practices within our organization.

Your focus will include ensuring compliance with quality standards and regulations while actively participating in CSR programs that align with Excelya's vision for creating lasting positive impacts in our community.

In direct contact with internal teams, suppliers and management, you will structure, lead and improve our Quality Management System while deploying concrete actions in favor of the environment, social and ethics.

In this context, your missions will be as follows:

On the Quality side, you will participate in the management:

• Updating quality documents (procedures, records, etc.)
• Qualification of suppliers and monitoring of their commitments
• Internal audits (from planning to reporting)
• Gap management and CAPAs, with a real root cause analysis approach
• Preparation of external audits (customers, ISO, etc.)
• Monitoring and analysis of quality KPIs to detect drifts and propose solutions

On the CSR side, you will contribute to:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.
We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are looking for a Manager – Tissue and Cell Bank to join our dynamic R&D team and oversee activities related to tissues, fluids, tumors, PDX, organoids, lysates, and subcellular fractions.
In this key position, you will drive the development and evolution of the Tissue and Cell Bank in line with the target R&D organization, ensuring excellence in quality, compliance, and operational performance.

Main Responsibilities:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations, specifically focusing on laboratory functions within clinical trials. As an In-House Clinical Research Associate (Lab Specialist), you will play a critical role in ensuring the accuracy and integrity of laboratory data, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Centralize and manage the monitoring of biological parameters across clinical studies
• Transcribe laboratory parameters and local lab reference ranges into a dedicated English template
• Review and respond to data management queries related to biological parameters, either within the template or directly in the eCRF (RAVE)
• Identify and resolve discrepancies such as:
• Missing data fields (e.g., lab parameter entered in eCRF but missing in the template)
• Inconsistencies between the eCRF and the template
• Ensure the correct use of measurement units and maintain data accuracy across all records

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Cybersecurity Governance Specialist. The role will be responsible for the management of cybersecurity policy alignment.

Responsibilities:

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.

Responsibilities

• Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
• Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
• Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
• Document and track customer interactions in the company’s CRM system for reference and quality assurance.
• Collaborate with teams across the organization to resolve complex customer issues effectively.
• Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Testing Specialist. The role will be responsible for preparing and executing technical work related to the testing of applications, under the supervision of the Team Leader.

Responsibilities:

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a French Speaking Customer Service Agent based in Greece, complete with fully paid relocation. This role is ideal for individuals seeking an adventurous career change in a vibrant and culturally rich environment while providing exceptional service to French-speaking clients.

Responsibilities

• Assist French-speaking customers via phone, email, and chat with inquiries related to products and services.
• Provide thorough explanations of product features, troubleshoot issues, and resolve customer complaints effectively.
• Document all customer interactions in our CRM system to ensure quality service and follow-up.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Stay informed about new products, promotions, and policies to deliver accurate information to customers.
• Contribute to a positive team environment by sharing insights and best practices.

Requirements