customer satisfaction

Greek Speaking Customer Service for Finance Company in Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.


Key Responsibilities

  • Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
  • Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
  • Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
  • Document all customer interactions in the CRM system for effective record-keeping and follow-up.
  • Collaborate with internal teams to address customer concerns and enhance service delivery.
  • Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements

Job Skills

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Greek Speaking Customer Service for Corporate Services Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives at a leading Corporate Services Company in Greece. This role is perfect for individuals who are keen on delivering exceptional service in a corporate environment. As a customer service representative, you will assist clients with inquiries related to corporate services, ensuring they receive the highest level of support while communicating in Greek.


Key Responsibilities

  • Manage customer inquiries related to corporate services, including business registration, compliance, and financial services via phone, email, and chat in Greek.
  • Provide clients with detailed information about service offerings and assist with the application processes.
  • Resolve customer complaints effectively, demonstrating strong problem-solving skills to ensure client satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal departments to expedite service delivery and address client concerns.
  • Stay informed about changes in corporate regulations and business processes to provide accurate guidance to clients.

Requirements

Job Skills

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French Speaking Customer Service for Fintech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company based in Greece. This position is perfect for individuals who are enthusiastic about financial technology and are committed to delivering exceptional customer experiences. In this role, you will engage with clients in French, assisting them with inquiries related to fintech services, products, and account management.


Key Responsibilities

  • Manage and respond to customer inquiries regarding fintech services via phone, email, and chat in French.
  • Provide detailed information about product features, functionalities, and financial services.
  • Assist customers with account setup, troubleshooting, and transaction-related inquiries.
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to enhance service delivery and improve customer experiences.
  • Stay informed about industry regulations, trends, and updates to provide accurate assistance.

Requirements

Job Skills

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French Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.


Key Responsibilities

  • Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
  • Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
  • Help customers with order tracking, service appointments, and technical support.
  • Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
  • Accurately document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
  • Stay informed about the latest automotive trends, product updates, and industry developments.

Requirements

Job Skills

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Dutch Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
  • Provide support for product setup, usage, and ongoing maintenance.
  • Educate customers about features, updates, and best practices for optimizing their tech experience.
  • Resolve customer issues and complaints efficiently and professionally.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to provide comprehensive solutions to customer problems.
  • Stay informed on the latest tech industry developments and product offerings to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service for Social Media Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.


Key Responsibilities

  • Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
  • Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
  • Provide accurate and timely information on platform updates, features, and best practices.
  • Resolve customer complaints and any operational issues efficiently and effectively.
  • Document customer interactions thoroughly and accurately in the CRM system.
  • Work collaboratively with internal teams to improve customer satisfaction and service delivery.
  • Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Job Skills

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Dutch Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed Automotive Company in Greece. This role is perfect for individuals who are passionate about the automotive industry and possess a strong commitment to customer satisfaction. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing assistance related to automotive products and services.


Key Responsibilities

  • Manage customer inquiries regarding automotive products, services, and support via phone, email, and live chat in Dutch.
  • Provide accurate information about vehicle features, pricing, availability, and warranties.
  • Assist customers with order placements, service bookings, and any related inquiries.
  • Resolve customer complaints and technical issues effectively while maintaining high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to ensure a seamless customer experience and timely resolutions.
  • Stay informed about automotive trends, product updates, and company initiatives to provide relevant information to customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Entertainment Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at an esteemed Entertainment Company based in Greece. This role is perfect for individuals who are enthusiastic about entertainment and dedicated to delivering exceptional customer experiences. You will provide assistance in Danish, helping customers navigate entertainment offerings and resolve inquiries while contributing to a vibrant service environment.


Key Responsibilities

  • Address customer inquiries related to entertainment services, events, and promotions via phone, email, and chat in Danish.
  • Provide detailed information on available entertainment options and assist with bookings and reservations.
  • Resolve customer complaints and issues with empathy and professionalism, ensuring satisfaction.
  • Document all customer interactions and feedback accurately in the CRM system.
  • Collaborate with event coordinators and marketing teams to enhance customer engagement and experience.
  • Stay informed about the latest entertainment trends and offerings to provide informed assistance to clients.

Requirements

Job Skills

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Chinese Speaking Customer Service For Luxury Car Company - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Chinese Speaking Customer Service Representatives for a prestigious luxury car company, with remote work options available in Greece. This position is ideal for individuals who are passionate about the automotive industry and luxury brands while providing excellent customer service to a discerning clientele. As part of the team, you will assist customers in navigating their inquiries and ensuring a seamless experience with our luxury vehicle offerings.


Key Responsibilities

  • Respond to customer inquiries regarding luxury vehicle features, specifications, and services via phone, email, and live chat in Chinese.
  • Provide personalized support for customers interested in luxury car purchases, maintenance, and warranty services.
  • Assist clients with appointments, service schedules, and any issues related to their vehicles.
  • Resolve customer concerns and complaints promptly and professionally to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with sales and service teams to enhance customer experience and loyalty.
  • Stay informed about the latest luxury automotive trends and product offerings to provide relevant insights.

Requirements

Job Skills

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Arabic Speaking Experienced B2B Sales Agent In Athens, Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a talented and experienced Arabic Speaking B2B Sales Agent to join our team in Athens, Greece. We are looking for an individual who possesses a strong sales acumen and a passion for developing business relationships in the B2B sector. The successful candidate will play a vital role in expanding our client base and enhancing our service offerings in the Arabic-speaking market.


Key Responsibilities

  • Identify and pursue new business opportunities in the Arabic-speaking B2B market through strategic outreach efforts.
  • Develop and deliver engaging presentations to potential clients, showcasing how our products and services can address their specific needs.
  • Manage the sales cycle from prospecting through to negotiation and closure, ensuring customer satisfaction throughout.
  • Build strong relationships with existing clients to encourage repeat business and referrals.
  • Collaborate with cross-functional teams to align sales strategies with the overall company objectives and product offerings.
  • Monitor market trends and competitor activities to identify opportunities for growth and development.
  • Achieve and exceed sales goals while contributing to the overall success of the sales team.

Requirements

Job Skills

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