Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity that offers paid relocation to Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative to join our vibrant team.

This position allows you to work remotely while enjoying the rich culture and beauty of Greece, along with the added benefit of relocation assistance.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Utilize multiple communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient in our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eager to learn new tools and technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace the remote work lifestyle!

Benefits

Join Our Team!

Are you a fluent Danish speaker looking for an exciting opportunity to work remotely in Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a Danish Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role allows you to immerse yourself in a vibrant new culture while providing exceptional customer service from the comfort of your new home.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring that their inquiries are handled with professionalism and care.
• Communicate effectively via phone, email, and chat to assist customers efficiently.
• Become proficient in our client systems to provide accurate and timely solutions.
• Collaborate with your team to ensure the swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Excited about the opportunity to relocate to Greece for this fantastic role!

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are seeking for a highly motivated Procurement Buyer to join our dynamic team in Eleusina

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking professionals to work in Sofia, Bulgaria, with fully paid relocation. This role invites you to be part of a vibrant team where you will engage with clients and contribute positively to their experience while leveraging your Swedish language skills.

Key Responsibilities

• Communicate effectively with Swedish-speaking clients via phone, email, and chat to assist with their inquiries and requests.
• Provide support and accurate information about our services, helping clients make informed decisions.
• Process client requests, ensuring high levels of accuracy and attention to detail.
• Resolve customer issues and provide solutions promptly to enhance overall customer satisfaction.
• Maintain organized records of client interactions and transactions in our CRM system.
• Collaborate with various departments to ensure seamless service delivery and client support.
• Stay updated on product offerings and industry trends to provide clients with the best advice.

Requirements

Join Mercier Consultancy MD as a Polish Speaking Support Specialist and embark on an exciting journey in Sofia! We offer fully paid relocation for the right candidate. In this role, you will assist Polish-speaking customers, ensuring they receive top-notch support and guidance as they navigate our services.

Your Role

As a Polish Speaking Support Specialist, you will be the first point of contact for our valued Polish clientele. Your role will involve responding to inquiries and providing solutions while maintaining a high standard of customer satisfaction. Your fluency in Polish will be invaluable in building positive relationships with our customers.

Key Responsibilities

• Manage inbound customer inquiries in Polish through phone, email, and chat platforms.
• Offer accurate information and assistance regarding products and services.
• Troubleshoot issues and provide timely resolutions to customer concerns.
• Document interactions with customers and maintain records for quality assurance.
• Work alongside other departments to ensure efficient handling of customer cases.
• Stay updated on product and service knowledge to provide clear guidance to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Polish Speaking Customer Service Agent to work in the vibrant city of Sofia. With a paid relocation pack included, this role allows you to immerse yourself in a new culture while assisting Polish-speaking customers with their inquiries and ensuring they receive top-tier support.

Responsibilities

• Provide assistance to Polish-speaking customers via phone, email, and chat regarding services and product inquiries.
• Deliver accurate information, resolve issues, and support customers in a friendly and efficient manner.
• Document all customer interactions and feedback in the CRM system to ensure smooth communication.
• Collaborate with team members to enhance customer experience and address recurring issues effectively.
• Stay current with product knowledge and brand updates to provide informed assistance to customers.
• Handle customer complaints with professionalism, ensuring customer satisfaction is prioritized.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Norwegian Speaking Online Store Advisor in Sofia, Bulgaria, with relocation support provided! We are looking for enthusiastic individuals who are fluent in Norwegian and passionate about providing excellent customer support in the e-commerce space. In this role, you will assist customers navigating our online store, ensuring a seamless shopping experience.

Key Responsibilities

• Assist customers in Norwegian via email, chat, and phone, providing exceptional support for their online shopping inquiries.
• Guide customers through the online store, helping them find products and resolve any issues they may encounter.
• Document customer interactions and maintain detailed records in our CRM system for follow-up and analysis.
• Collaborate with team members to continuously improve the online shopping experience and customer satisfaction.
• Gather and relay customer feedback to help enhance service offerings and product selections.
• Stay updated on product knowledge and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to offer a rewarding opportunity for a Norwegian Speaking Back Office Gaming Support Specialist in Sofia. This role is designed for detail-oriented individuals with a passion for customer care within the gaming industry. You will be key in providing exceptional support and ensuring that our Norwegian-speaking customers enjoy a seamless gaming experience.

Key Responsibilities

• Deliver back office support for inquiries from Norwegian-speaking customers, managing communications through various channels.
• Collaborate with different departments to resolve issues in a timely and effective manner.
• Accurately document customer interactions, internal processes, and any discrepancies that arise.
• Identify and propose enhancements to processes to improve customer satisfaction and operational efficiency.
• Keep abreast of gaming industry trends, products, and regulations to provide informed and knowledgeable support.
• Participate in ongoing training programs to enhance your skills and knowledge in the gaming field.

Requirements