Norwegian Speaking Back Office Gaming Support Specialist - Work In Sofia
posted by: spj_bot
Mercier Consultancy MD is pleased to offer a rewarding opportunity for a Norwegian Speaking Back Office Gaming Support Specialist in Sofia. This role is designed for detail-oriented individuals with a passion for customer care within the gaming industry. You will be key in providing exceptional support and ensuring that our Norwegian-speaking customers enjoy a seamless gaming experience.
Key Responsibilities
- Deliver back office support for inquiries from Norwegian-speaking customers, managing communications through various channels.
- Collaborate with different departments to resolve issues in a timely and effective manner.
- Accurately document customer interactions, internal processes, and any discrepancies that arise.
- Identify and propose enhancements to processes to improve customer satisfaction and operational efficiency.
- Keep abreast of gaming industry trends, products, and regulations to provide informed and knowledgeable support.
- Participate in ongoing training programs to enhance your skills and knowledge in the gaming field.
Requirements