Polish Speaking Support Specialist - Work In Sofia - Fully Paid Relocation
posted by: spj_bot
Join Mercier Consultancy MD as a Polish Speaking Support Specialist and embark on an exciting journey in Sofia! We offer fully paid relocation for the right candidate. In this role, you will assist Polish-speaking customers, ensuring they receive top-notch support and guidance as they navigate our services.
Your Role
As a Polish Speaking Support Specialist, you will be the first point of contact for our valued Polish clientele. Your role will involve responding to inquiries and providing solutions while maintaining a high standard of customer satisfaction. Your fluency in Polish will be invaluable in building positive relationships with our customers.
Key Responsibilities
- Manage inbound customer inquiries in Polish through phone, email, and chat platforms.
- Offer accurate information and assistance regarding products and services.
- Troubleshoot issues and provide timely resolutions to customer concerns.
- Document interactions with customers and maintain records for quality assurance.
- Work alongside other departments to ensure efficient handling of customer cases.
- Stay updated on product and service knowledge to provide clear guidance to customers.
Requirements