Mercier Consultancy MD is thrilled to offer a position for a Dutch Klantenservice Agent bij Pluxee, available for fully remote work from anywhere in Greece! This exciting role is perfect for individuals who are passionate about customer service and fluent in Dutch. As part of our team, you will provide exceptional support to our clients, ensuring they receive valuable assistance and solutions tailored to their needs.

Key Responsibilities

• Handle incoming customer inquiries from Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Provide accurate information regarding Pluxee’s services and assist customers in resolving their queries effectively.
• Document all customer interactions in our CRM system to maintain a comprehensive record of service provided.
• Collaborate with team members to enhance service offerings and share knowledge on best practices.
• Stay informed about product updates and changes to provide timely assistance.
• Work towards achieving individual and team performance goals, ensuring high customer satisfaction levels.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. In this position, you will assist clients in Spanish, addressing inquiries related to tech products and services while ensuring a seamless customer experience.

Key Responsibilities

• Provide high-quality customer support for tech products and services via phone, email, and live chat in Spanish.
• Assist customers with troubleshooting technical issues and offer solutions in a clear and concise manner.
• Manage inquiries regarding product features, specifications, pricing, and availability.
• Document customer interactions and resolutions accurately in the CRM system for future reference.
• Collaborate with technical teams to provide timely and effective solutions for customer issues.
• Stay up-to-date on product updates and technological advancements to enhance customer interactions.

Requirements

Mercier Consultancy MD is proud to announce a position for Spanish Speaking Customer Service Representatives for an Imaging Equipment Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and healthcare, and who enjoy helping customers navigate their imaging equipment needs. In this position, you will engage with clients in Spanish, providing them with the support and information they need.

Key Responsibilities

• Respond to customer inquiries regarding imaging equipment, including specifications, pricing, and usage, via phone, email, and chat in Spanish.
• Assist customers with order placement, equipment troubleshooting, and technical support.
• Provide detailed explanations of product features and assist in selecting suitable imaging solutions for their needs.
• Resolve customer complaints and inquiries efficiently while maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to provide customers with accurate and timely solutions to equipment issues.
• Stay updated on the latest imaging technologies and company offerings to ensure effective customer assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives for an automotive company based in Greece. This role is ideal for enthusiastic individuals who are passionate about the automotive sector and dedicated to providing exceptional customer support. You will play a crucial role in assisting Spanish-speaking customers with their inquiries and ensuring a delightful experience with our automotive products and services.

Key Responsibilities

• Respond to customer inquiries related to automotive products, services, and support via phone, email, and chat in Spanish.
• Provide information on vehicle features, maintenance requirements, and warranty details.
• Assist customers in scheduling service appointments and addressing service-related concerns.
• Resolve customer complaints and inquiries efficiently, ensuring satisfaction.
• Document all customer interactions accurately in our CRM system for follow-up and analysis.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about automotive trends and company offerings to provide the best guidance to customers.

Requirements

Mercier Consultancy MD is seeking a Solutions Consultant fluent in Slovak and English to join our dynamic team in Sofia, Bulgaria. This is an exciting opportunity for individuals passionate about technology and client engagement. In this role, you will work closely with clients to understand their needs and provide tailored solutions that enhance their business performance.

Key Responsibilities

• Engage with clients to assess their needs and objectives through comprehensive consultations.
• Design and deliver customized solutions aimed at addressing specific client challenges.
• Act as a trusted advisor, offering valuable insights and recommendations to enhance customer satisfaction.
• Collaborate with internal teams to ensure successful implementation and ongoing support of solutions.
• Conduct product training sessions to empower clients in maximizing the use of our offerings.
• Stay updated on market trends and the latest technologies to provide informed guidance.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Polish Speaking Customer Service Representatives for an Imaging Solutions Company located in Greece. This role is perfect for individuals who have a keen interest in imaging technologies and are dedicated to providing exceptional service. As a customer service representative, you will assist clients in Polish, helping them with their inquiries related to imaging products and services.

Key Responsibilities

• Handle customer inquiries related to imaging solutions, including product specifications, technical support, and order processing via phone, email, and chat in Polish.
• Provide detailed information about imaging products, features, and available services to clients.
• Assist customers with troubleshooting technical issues and offer solutions effectively.
• Document customer interactions accurately in the CRM system, ensuring all inquiries are logged for future reference.
• Collaborate with technical support and sales teams to ensure seamless communication and customer satisfaction.
• Stay informed about new imaging technologies and products to provide current and relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for a Polish Player Support Specialist for Riot Games, based in the dynamic city of Sofia, Bulgaria. This role is tailor-made for individuals who are passionate about gaming and eager to enhance the player experience. As a key member of the support team, you will engage with Polish-speaking players, addressing their questions and concerns while providing exceptional support for Riot Games’ titles.

Key Responsibilities

• Provide excellent player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with inquiries related to game features, technical issues, and account management.
• Quickly and effectively resolve player issues to ensure a positive gaming experience.
• Document interactions and feedback thoroughly to support continuous improvement in service quality.
• Collaborate with game developers and community management to share player insights and concerns.
• Stay informed about game updates, features, and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian.
• Provide information on product features, pricing, promotions, and delivery options.
• Assist customers with order placement, tracking shipments, and resolving issues efficiently.
• Document customer interactions and feedback in the CRM system to enhance service quality.
• Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction.
• Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for an Italian Speaking Customer Service position, available for remote work from Greece! This role is perfect for those looking to combine their passion for customer service with the flexibility of working from home while enjoying the vibrant lifestyle that Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we believe in fostering a supportive and collaborative work environment. Join our team and help deliver exceptional service to our clients’ Italian-speaking customers from the comfort of your home.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat.
• Guide customers through product inquiries and services, ensuring clarity and satisfaction.
• Efficiently resolve customer issues and concerns, striving for a seamless and prompt resolution.
• Maintain accurate records of customer interactions and follow up as necessary.
• Work collaboratively with other team members to create a cohesive customer service experience.
• Stay informed on product updates and industry developments to offer knowledgeable support.

Requirements