CRM

Latvian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a new opportunity for Latvian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are enthusiastic about providing excellent service and support to clients and partners in the construction sector. As a representative, you will utilize your Latvian language skills to assist with inquiries and ensure that customers receive accurate and timely information.


Key Responsibilities

  • Manage customer inquiries related to construction services, project details, and product offerings via phone, email, and chat in Latvian.
  • Provide clients with detailed information about construction processes, timelines, and compliance requirements.
  • Assist in troubleshooting issues and coordinating responses with relevant teams.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with project managers and sales teams to deliver a seamless customer experience.
  • Stay updated on industry trends, regulations, and company services to inform customers effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and are dedicated to providing high-quality customer service. As a representative, you will engage with clients in Latvian, assisting them with inquiries related to biotechnology products and services, while ensuring a positive customer experience.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and live chat in Latvian.
  • Provide detailed information on product features, usage, and regulatory guidelines.
  • Assist customers with order processing, tracking, and troubleshooting as needed.
  • Resolve issues and inquiries promptly to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with the sales and technical teams to provide seamless support to clients.
  • Stay informed on industry trends and company offerings to provide up-to-date information to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is pleased to present an opening for Latvian Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are committed to providing exceptional service and support in the financial sector. As a customer service representative, you will assist clients in navigating their banking needs while communicating effectively in Latvian.


Key Responsibilities

  • Handle customer inquiries related to banking products, services, and account management via phone, email, and chat in Latvian.
  • Assist clients with account openings, transfers, and inquiries about transactions and balances.
  • Provide clear information on banking policies, rates, and regulations.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
  • Stay updated on banking products and industry trends to provide knowledgeable support.

Requirements

Job Skills

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Latvian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about aviation and are dedicated to providing exceptional service to customers traveling or engaging with aviation services. As a representative, you will assist clients in Latvian, ensuring they have a seamless and positive experience.


Key Responsibilities

  • Manage customer inquiries related to aviation services, bookings, and flight information via phone, email, and chat in Latvian.
  • Provide assistance with ticketing, baggage inquiries, and travel changes.
  • Resolve customer issues and concerns with professionalism and efficiency.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with airline and airport personnel to provide accurate information to customers.
  • Stay updated on industry regulations, airline policies, and upcoming travel news.

Requirements

Job Skills

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Latvian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Automotive industry. If you are passionate about automobiles and committed to providing outstanding customer support, this role is perfect for you. You will assist customers with their inquiries related to automotive products and services, ensuring they receive exceptional assistance in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding automotive services, vehicle specifications, and maintenance via phone, email, and chat in Latvian.
  • Assist customers with booking appointments for services, repairs, and other automotive needs.
  • Provide information on product features, promotions, and financing options available.
  • Resolve customer complaints and technical issues promptly and effectively.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical and sales teams to enhance the customer experience.
  • Stay informed about industry trends and new automotive products to provide relevant information to customers.

Requirements

Job Skills

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Italian Speaking Telecom Customer Service Experts - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is searching for passionate Italian Speaking Telecom Customer Service Experts to join our team remotely from Greece. This is a fantastic opportunity for individuals who are knowledgeable about the telecom industry and enjoy providing excellent customer support. You will play a critical role in addressing customer inquiries and ensuring a high level of satisfaction for our Italian-speaking clients.


Key Responsibilities

  • Provide top-tier customer support in Italian via phone, email, and chat for telecom-related inquiries.
  • Assist customers with technical questions, billing issues, and service inquiries related to telecom products.
  • Resolve customer complaints effectively and ensure an overall positive experience.
  • Document customer interactions accurately and efficiently in our CRM system.
  • Collaborate with technical teams to troubleshoot more complex issues when necessary.
  • Stay updated on telecom products, services, and industry trends to deliver accurate information and solutions.

Requirements

Job Skills

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Italian Speaking Fitbit Products Support Specialist - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for an Italian Speaking Fitbit Products Support Specialist to join our team remotely from Greece. This position is perfect for individuals who are passionate about health and fitness technology, as you will assist customers with their inquiries and support related to Fitbit products. You will provide essential support to ensure customers have the best experience with their devices.


Key Responsibilities

  • Deliver exceptional customer support to Italian-speaking clients using Fitbit products through phone, email, and chat.
  • Assist customers with product setup, troubleshooting, and usage queries.
  • Provide clear and effective advice on product features, health tracking, and app integration.
  • Document customer interactions and resolutions in the CRM system accurately.
  • Collaborate with the technical support team for complex issues that require escalation.
  • Stay updated on Fitbit products, features, and health tracking trends to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Support for DJI - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for an Italian Speaking Customer Support Representative for DJI, offering a remote position in Greece. In this role, you will provide top-notch support to Italian-speaking customers, ensuring their inquiries regarding DJI products are handled with professionalism and efficiency. Your enthusiasm for technology and customer satisfaction will make a significant impact in enhancing the client's experience.


Key Responsibilities

  • Deliver exceptional customer support via phone, email, and chat to Italian-speaking clients regarding DJI products and services.
  • Assist customers with inquiries about product functionalities, troubleshooting techniques, and after-sales services.
  • Ensure swift resolution of customer issues to maintain high levels of satisfaction.
  • Maintain accurate documentation of customer interactions and resolutions.
  • Collaborate with the technical support team to resolve complex customer issues effectively.
  • Stay updated on new products and industry trends to provide knowledgeable assistance.

Requirements

Job Skills

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Italian Speaking Customer Service For International Airline - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Italian Speaking Customer Service Representatives for an International Airline based in Athens. If you have a passion for travel and a strong commitment to providing high-quality customer service, this is the perfect role for you. As a member of our customer service team, you will assist passengers with their inquiries and ensure an exceptional travel experience while communicating effectively in Italian.


Key Responsibilities

  • Assist customers with flight inquiries, bookings, cancellations, and changes via phone, email, and chat in Italian.
  • Provide accurate information on travel regulations, baggage policies, and available services.
  • Resolve customer complaints and issues promptly, aiming for satisfactory resolutions.
  • Document customer interactions and inquiries accurately in the CRM system.
  • Collaborate with various internal departments to ensure seamless customer experiences.
  • Stay informed about airline offerings, promotions, and travel updates to assist customers effectively.

Requirements

Job Skills

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Italian Speaking Customer Service For An Indian Multinational Company - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a unique opportunity for Italian Speaking Customer Service Representatives for an esteemed Indian Multinational Company based in Athens. This role is perfect for individuals who are enthusiastic about delivering excellent customer service while representing a globally recognized brand. As a key member of the customer service team, you will assist clients and partners in Italian, ensuring they receive the support and information they need.


Key Responsibilities

  • Respond to customer inquiries regarding products and services via phone, email, and live chat in Italian.
  • Guide customers through service offerings and assist with order processing and issue resolution.
  • Provide accurate information about policies, pricing, and promotions to enhance the customer experience.
  • Document all inquiries and interactions accurately in the CRM system for efficient tracking.
  • Collaborate with team members and other departments to resolve customer issues effectively.
  • Stay knowledgeable about the company's offerings and market trends to provide informed support.

Requirements

Job Skills

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