CRM

Latvian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Latvian Speaking Customer Service Representatives in the Pharmaceuticals industry. This position is ideal for individuals who are passionate about healthcare and want to make a positive impact through exceptional customer support. You will engage with clients in Latvian, assisting them with inquiries about pharmaceutical products, services, and related information.


Key Responsibilities

  • Provide outstanding customer service by managing inquiries related to pharmaceutical products, prescriptions, and health information via phone, email, and chat in Latvian.
  • Assist customers with order processing, product availability, and general inquiries about pharmaceutical services.
  • Educate clients on product usage, side effects, and provide guidance as necessary within regulatory guidelines.
  • Resolve customer complaints and issues effectively while ensuring satisfaction and compliance.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with healthcare professionals and internal teams to provide comprehensive support to customers.
  • Stay informed on industry trends and company products to provide accurate and relevant information to clients.

Requirements

Job Skills

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Latvian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and technology and enjoy helping learners access the resources they need. As a customer service representative, you will communicate with students, educators, and clients in Latvian, providing guidance and support regarding our educational products and services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Latvian.
  • Provide assistance with account setup, course enrollment, and technical troubleshooting.
  • Guide customers in utilizing our platforms effectively to enhance their learning experience.
  • Document customer interactions and feedback in our CRM system for continuous improvement.
  • Collaborate with the education support team to resolve issues and improve services.
  • Stay informed about new educational products, features, and best practices in e-learning.

Requirements

Job Skills

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Latvian Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about customer service and logistics solutions. As a representative, you will assist clients with their inquiries and ensure a seamless service experience in Latvian.


Key Responsibilities

  • Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and order management via phone, email, and chat in Latvian.
  • Provide accurate information about service offerings, pricing, and delivery timelines to customers.
  • Assist customers with the booking process, modifications, and cancellations of logistics services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to ensure efficient service delivery and address customer needs effectively.
  • Stay updated on industry trends and company offerings to provide the best support to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Latvian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are passionate about technology and dedicated to providing excellent customer support. As a representative, you will engage with clients in Latvian, assisting them with technical inquiries and ensuring they receive the highest level of service.


Key Responsibilities

  • Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Latvian.
  • Provide troubleshooting assistance, technical support, and guidance on product usage.
  • Assist customers with account management, service inquiries, and billing questions.
  • Resolve customer complaints and technical issues in a timely and constructive manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to ensure efficient service delivery and issue resolution.
  • Stay updated on industry trends, product features, and enhancements to provide relevant information to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Latvian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position offers an exciting opportunity for those who are passionate about travel and customer service. In this role, you will support clients by providing tailored assistance, helping them make the most of their hospitality experience, and ensuring their inquiries are handled with care and professionalism.


Key Responsibilities

  • Assist customers with inquiries regarding travel bookings, accommodations, and tourism services in Latvian via phone, email, and chat.
  • Provide detailed information about destinations, activities, and hospitality options.
  • Handle booking modifications, cancellations, and special requests efficiently.
  • Resolve customer problems and complaints promptly while maintaining a positive attitude.
  • Document customer interactions accurately in the CRM system for follow-up and service improvement.
  • Work collaboratively with hotel partners and tour operators to ensure seamless service delivery.
  • Stay informed about local attractions, events, and hospitality trends to provide insightful recommendations.

Requirements

Job Skills

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Latvian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a fantastic opportunity for Latvian Speaking Customer Service Representatives within the healthcare industry. This role is perfect for individuals who are passionate about delivering excellent service and supporting clients in navigating their healthcare needs. As a customer service representative, you will be the first point of contact for patients and healthcare providers, assisting them with inquiries and ensuring they receive the assistance they require in Latvian.


Key Responsibilities

  • Respond to customer inquiries regarding healthcare services, appointment scheduling, and insurance processes through phone, email, and chat in Latvian.
  • Provide clear and accurate information about treatment options, referrals, and patient support services.
  • Assist patients in managing their accounts and resolving issues in a timely manner.
  • Document customer interactions and maintain detailed records in our CRM system.
  • Collaborate with healthcare teams to ensure seamless service delivery and follow-up.
  • Stay informed about company offerings and healthcare policies to answer questions accurately.

Requirements

Job Skills

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Latvian Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Latvian Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about food and beverages and enjoy providing excellent customer service. As a representative, you will assist customers in navigating their inquiries while delivering support in Latvian, ensuring they have a pleasant experience with our products and services.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, services, and promotions via phone, email, and chat in Latvian.
  • Provide information regarding product availability, nutritional information, and preparation instructions.
  • Assist with order management, including processing, tracking, and resolving issues.
  • Address customer complaints and feedback effectively to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer inquiries.
  • Stay informed about industry trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Latvian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a role for Latvian Speaking Customer Service Representatives within the finance industry. This position offers a unique opportunity for individuals who are not only passionate about finance but also enjoy helping customers navigate their financial inquiries. As a representative, you will be the first point of contact for clients, assisting them with a variety of inquiries and ensuring they receive excellent support in Latvian.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Latvian.
  • Provide guidance on services such as loans, accounts, and investment options.
  • Assist customers with account access problems, transaction inquiries, and complaint resolution.
  • Accurately document customer interactions and maintain detailed records in the CRM system.
  • Work closely with various financial departments to address customer issues effectively.
  • Stay informed about financial regulations and product offerings to provide accurate information to clients.

Requirements

Job Skills

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Latvian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are passionate about energy solutions and committed to excellent customer service. As a representative, you will assist clients and customers in navigating their inquiries, providing vital support in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding oil and gas services, pricing, and industry regulations via phone, email, and live chat in Latvian.
  • Provide accurate and timely information on products, services, and account management.
  • Assist customers with troubleshooting issues related to their services and accounts.
  • Document all customer interactions diligently in the CRM system.
  • Work collaboratively with technical and administrative teams to resolve customer issues.
  • Stay informed about industry developments to keep customers updated and informed.

Requirements

Job Skills

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Latvian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a position for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about supporting learners and educators in their journey with e-learning solutions, this is the role for you. As a customer service representative, you will be instrumental in assisting students and institutions with their inquiries, helping them make the most of our educational services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and live chat in Latvian.
  • Provide guidance on technical issues and assist users in navigating online learning tools.
  • Support students and educators with course selection, scheduling, and account management.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with educational teams to relay customer feedback and enhance the user experience.
  • Stay updated on new educational products and features to offer informed support.

Requirements

Job Skills

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