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Our client is a world leader in Contact Centre services provider and you will work with the Microsoft Customer Service team in Greece, helping Microsoft customer.

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

First Division Consulting Inc (FirstDiv) is seeking a part time (10 hours a week) Social Media Specialist to join our dynamic team. As a Social Media Specialist with our company, you are responsible for developing and executing social media strategies that help increase our company's visibility and promote our brand. FirstDiv is a Small Business Administration (SBA) certified Service-Disabled Veteran-Owned and Small Disadvantaged small business specializing in acquisition, training, logistics and information technology professional services to a variety of federal agencies. Our Social Media Specialist plays a vital role in our online engagement and communication efforts with our clients, partners, and stakeholders. We are seeking a talented and motivated individual ready to take our social media presence to the next level.

Responsibilities

 Manage social media presence.

• Manage day-to-day posting on platforms such as Instagram, Facebook, LinkedIn, and X. Monitor and respond to comments, messages and mentions on Instagram, Facebook, LinkedIn, and X.
• Routinely repost content from relevant accounts (US Military Services, EOD Warrior Foundation, NASA, DoD, DOW, DoS, etc...)
• Monitor Glassdoor and other employee review sites
• Maintain relevance of social media profiles/bios

Create and publish content on Instagram, Facebook, LinkedIn, and X

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

Mercier Consultancy MD is thrilled to announce exciting Dutch Speaking job opportunities in Greece! We are offering a fully paid relocation package to support a seamless transition for motivated individuals looking to enhance their careers while experiencing the beautiful culture of Greece. Join our vibrant team and play a key role in delivering exceptional services to our Dutch-speaking clients.

Key Responsibilities

• Engage with Dutch-speaking customers through various communication channels, providing top-tier support and assistance.
• Address inquiries regarding products, services, and account management efficiently and courteously.
• Document all customer interactions accurately in our CRM system to ensure effective follow-up and communication.
• Resolve customer complaints and challenges promptly while striving for maximum customer satisfaction.
• Collaborate with colleagues and different departments to enhance service delivery and address customer feedback.
• Stay up to date with product knowledge and market trends to provide informed support to customers.

Requirements

Mercier Consultancy MD invites you to explore exciting Danish Speaking Job opportunities in Greece! We are looking for dynamic and motivated individuals who are passionate about customer service and are ready to embrace a new adventure. With a fully paid relocation package, this is your chance to work in a vibrant environment while enjoying the beautiful scenery and culture of Greece.

Key Responsibilities

• Provide exceptional support and service to Danish-speaking clients via phone, email, and chat.
• Handle inquiries, resolve issues, and process requests to ensure a seamless customer experience.
• Maintain detailed documentation of customer interactions in our CRM system.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay informed about product offerings, promotions, and other relevant information to assist clients effectively.
• Participate in training and development initiatives to enhance your skills and knowledge.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

On behalf of our client, we are seeking experienced Electrical Engineers to support power generation utilities and major industrial customers.

The successful candidate will provide electrical design engineering expertise across a range of generation projects. Senior candidates will additionally provide technical leadership and guidance to multidisciplinary teams.

You will be responsible for managing the full design lifecycle — from concept development and detailed engineering through to field implementation, commissioning, and close-out — ensuring compliance with nuclear and industrial safety standards.

A strong understanding of nuclear power plant design and operation is required.

Key Responsibilities

Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent at our office in Portugal. In this role, you will be a vital member of our customer service team, dedicated to providing exceptional support to our Dutch-speaking clients while enjoying the vibrant culture and lifestyle of Portugal.

Responsibilities

• Manage customer inquiries via phone, email, and chat, ensuring prompt and professional assistance for Dutch-speaking customers.
• Share product information and guide clients through their questions related to services and accounts.
• Tackle customer complaints and resolve issues effectively, aiming for complete customer satisfaction.
• Accurately document customer interactions in our CRM system for analysis and continuous improvement.
• Collaborate with team members to enhance the overall customer experience and develop best practices.
• Stay updated on product offerings and company policies to provide accurate and relevant information to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support