Mercier Consultancy MD is excited to offer an exceptional opportunity for Czech Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about providing outstanding customer support and have an interest in construction solutions. As a customer service representative, you will assist clients with their inquiries and ensure a smooth experience in Czech.

Key Responsibilities

• Manage customer inquiries regarding construction services, project timelines, and product information via phone, email, and chat in Czech.
• Provide clients with accurate information on construction processes, materials, and service offerings.
• Assist customers with order processing, updates, and any changes required during the construction phase.
• Resolve customer complaints and issues promptly and effectively to maintain satisfaction.
• Document all customer interactions accurately in our CRM system to ensure seamless communication.
• Collaborate with project teams to provide real-time updates and information to customers.
• Stay updated on construction trends and regulatory requirements to assist customers more effectively.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are passionate about construction services and thrive in a customer-focused environment. As a representative, you will provide support and guidance to clients in Estonian, assisting them with inquiries related to their construction needs and ensuring a smooth experience.

Key Responsibilities

• Handle customer inquiries regarding construction services, project details, and timelines via phone, email, and chat in Estonian.
• Assist clients with service inquiries, quotes, and project management information.
• Provide clear and detailed information about construction processes, materials, and regulations.
• Resolve customer issues and complaints promptly and efficiently.
• Document all customer interactions accurately in the CRM system, ensuring proper follow-up where necessary.
• Collaborate with project teams to facilitate communication and ensure customer needs are met.
• Stay informed about construction industry trends and company offerings to provide valuable insights to clients.

Requirements

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who are passionate about building and construction and enjoy providing excellent customer service. You will assist customers with their inquiries, guide them through the available services, and ensure a smooth experience throughout their engagement with our construction projects.

Key Responsibilities

• Handle customer inquiries related to construction services, project details, and timelines via phone, email, and chat in Danish.
• Provide information on construction materials, processes, and consultation services.
• Assist customers with service scheduling, updates, and modifications to existing projects.
• Resolve issues and address any concerns raised by customers efficiently and professionally.
• Document customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with project managers and teams to ensure customer satisfaction and service delivery.
• Stay updated on construction industry trends and standards to provide informed assistance.

Requirements

We are currently seeking a skilled Maintenance Technician for our client, responsible for conducting preventive and corrective maintenance on various machinery and equipment.

Key Responsibilities:

• Creating and following a maintenance plan
• Staying on-call and completing emergency maintenance in case of breaks down
• Establishing maintenance policies and procedures
• Managing the budget for the maintenance
• Keeping a record of preventive and emergency maintenance carried out
• Ensuring the project complies with safety regulations while maintenance takes place
  

Requirements

We are currently looking for a dynamic and organized Head of Logistics / Warehouse to lead logistics and warehousing operations across our active construction projects. Based in Attica Region or Northern Greece, this role is crucial in ensuring the timely, cost-effective, and safe handling of all materials, equipment, and supplies in support of large-scale infrastructure works.

Role Overview

The Head of Logistics / Warehouse will oversee the planning, coordination, and execution of all logistics and warehouse activities across multiple sites. This includes managing supply chain processes, controlling inventory, supervising warehouse staff, ensuring equipment availability, and maintaining clear and efficient reporting. The successful candidate will ensure that materials and resources flow seamlessly to support smooth project execution, while maintaining full compliance with safety and environmental regulations.

Key Responsibilities: