Mercier Consultancy MD is looking for an enthusiastic Italian Customer & Technical Support Representative to join our team in Athens, Greece. This role is ideal for individuals who are passionate about customer service and have a knack for technical problem-solving. You will assist our Italian-speaking clients by addressing their inquiries and technical issues, ensuring they receive the best support during their experience with our products.

Key Responsibilities

• Provide exceptional customer service and technical support to Italian-speaking clients via phone, email, and chat.
• Troubleshoot and resolve inquiries related to products, services, and technical issues effectively.
• Guide customers through processes and product functionalities, ensuring they have a clear understanding.
• Maintain accurate documentation of customer interactions and resolutions within the support system.
• Collaborate with cross-functional teams to identify recurring issues and contribute to improvements.
• Stay current on product knowledge and industry updates to enhance support quality.

Requirements

Join Mercier Consultancy MD as a German Travel Representative in the vibrant tourism industry and take advantage of the opportunity to work remotely from beautiful Greece! In this exciting role, you will assist German-speaking clients in planning and booking their travel experiences, ensuring each journey is memorable and enjoyable.

Core Responsibilities

• Provide excellent customer service by assisting German-speaking clients with their travel inquiries, reservations, and bookings through various communication channels, including phone, email, and chat.
• Advise clients on travel packages, destinations, and tailor-made itineraries to suit their preferences and budgets.
• Coordinate bookings for flights, accommodations, and tours, ensuring accuracy and attention to detail in every transaction.
• Address and resolve any issues or concerns related to travel reservations, demonstrating effective problem-solving skills.
• Maintain up-to-date knowledge of travel regulations, industry trends, and promotional offers to deliver the best options to clients.
• Keep detailed records of customer interactions and transactions using the CRM system for effective follow-up and service enhancement.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for German Customer Service Representatives for a leading Electronics Company located in Athens. This is an excellent opportunity for individuals who are passionate about technology and customer service. As a customer service representative, you will provide support to clients in German, assisting them with inquiries about electronic products and services.

Key Responsibilities

• Provide exceptional customer service to clients by managing inquiries related to electronic products, technical specifications, and services via phone, email, and chat in German.
• Assist customers with order processing, product returns, troubleshooting, and account management.
• Offer detailed information on product features, warranty policies, and servicing options.
• Resolve customer complaints efficiently while ensuring customer satisfaction.
• Accurately document all customer interactions and complaints in the CRM system for future reference.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on product offerings and industry trends to provide relevant assistance to customers.

Requirements

Join Mercier Consultancy MD as a German Customer Consultant and enhance customer experiences in a fully remote role based in Greece! In this position, you will provide stellar support to our German-speaking clients, ensuring their inquiries are addressed promptly and efficiently. If you possess excellent communication skills and are passionate about delivering superior customer service, we would love to have you on our team!

Key Responsibilities

• Deliver exceptional customer service to German-speaking clients through phone, email, and live chat.
• Address inquiries regarding products, services, and account-related issues.
• Effectively troubleshoot issues and provide solutions to ensure customer satisfaction.
• Document customer interactions and feedback to enhance service quality.
• Work collaboratively with internal teams to resolve customer issues promptly.
• Stay updated on product offerings and industry trends to offer helpful assistance to customers.

Requirements

Join Mercier Consultancy MD as a German Client Care Consultant for our innovative online payment platform, located in the vibrant city of Athens. In this role, you will be at the forefront of ensuring our German-speaking clients receive outstanding support and guidance as they engage with our cutting-edge payment solutions. We are seeking enthusiastic individuals who are eager to make a positive impact in the world of online payments.

Key Responsibilities

• Deliver high-quality customer support to German-speaking clients via emails, phone calls, and live chats.
• Facilitate client onboarding to ensure a smooth transition to our payment platform and address any initial queries.
• Proactively identify issues and provide effective solutions to enhance the user experience.
• Educate clients on the features and best practices of using the platform.
• Maintain comprehensive records of client interactions and feedback for continuous improvement.
• Work closely with internal teams to help develop and revise support materials tailored to our clients' needs.

Requirements

Mercier Consultancy MD is seeking a skilled German B2B Inbound Sales Advisor to join our team in Athens, offering a competitive base salary of 2000 Euro per month. This is an excellent opportunity for individuals with a strong sales background and fluency in German, looking to enhance their careers in a dynamic environment. As a B2B Inbound Sales Advisor, you will connect with business clients, understand their needs, and provide tailored solutions that drive business success.

Key Responsibilities

• Respond to incoming inquiries from German-speaking B2B clients, providing exceptional customer service and support.
• Identify client needs and recommend appropriate services to meet their business objectives.
• Maintain comprehensive records of customer interactions and sales activities in our CRM system.
• Build strong relationships with key decision-makers to foster long-term partnerships.
• Collaborate with marketing and product teams to develop strategies that enhance lead generation and conversion efforts.
• Stay updated on industry trends, market conditions, and product knowledge to effectively inform clients.
• Achieve individual and team sales targets, contributing to overall company success.

Requirements

Mercier Consultancy MD is pleased to announce a remote opportunity for a French Customer Advisor specializing in High-End Home Appliances, with the flexibility to work from anywhere in Greece. If you have a keen interest in luxury home products and a passion for delivering outstanding customer service, we would love to hear from you!

Key Responsibilities

• Provide top-tier customer support to French-speaking clients regarding high-end home appliances through phone, email, and chat communications.
• Assist customers with product inquiries, order assistance, and service requests to ensure an exceptional experience.
• Troubleshoot and resolve any issues or concerns customers may have effectively and efficiently.
• Document all customer interactions accurately in our CRM system to maintain comprehensive records.
• Collaborate with internal teams to share customer feedback and improve overall service quality.
• Stay knowledgeable about our product range and industry trends to provide informed advice and support.

Requirements

Mercier Consultancy MD is on the lookout for a committed Flemish Customer Experience Representative to work remotely from Greece. This position offers the opportunity to connect with clients from the comfort of your own home while ensuring they receive the highest level of service. The ideal candidate will be fluent in Flemish and passionate about creating positive customer experiences.

Key Responsibilities

• Communicate effectively with customers via phone, email, and chat in Flemish to resolve inquiries and concerns.
• Deliver exceptional service by understanding customer needs and providing tailored solutions.
• Manage customer complaints gracefully, ensuring quick resolution and maintaining satisfaction.
• Accurately document all customer interactions in our system for enhanced service and follow-up.
• Work collaboratively with team members to continuously improve service quality and customer satisfaction.
• Maintain a current understanding of all products and services to better assist customers.

Requirements

Become a part of the dynamic team at Mercier Consultancy MD as a Dutch Travel Consultant in the tourism industry! This exciting remote position allows you to work from the stunning backdrop of Greece while utilizing your travel expertise to assist Dutch-speaking clients in planning unforgettable trips.

Key Responsibilities

• Assist Dutch-speaking clients through various communication channels to handle travel inquiries and provide booking services.
• Offer expert advice on travel packages, destinations, and accommodations tailored to client needs and preferences.
• Craft personalized travel itineraries that ensure a unique and memorable experience for each client.
• Address customer concerns and complaints with empathy and effective resolutions.
• Maintain detailed records of client interactions in our CRM system for thorough tracking and follow-up.
• Stay informed about the latest travel trends and updates to provide clients with the best options available.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title: Maintenance Technician
• Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday – Friday; 8am – 5pm 
• Explore Heather Hills: https://heatherhillsipgliving.com/
• Explore Golden Valley Estates: https://goldenvalleyipgliving.com/
   

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