About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovatio and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Activities

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will be responsible for monitoring clinical studies and ensuring compliance with regulatory requirements, while supporting investigators and site staff to ensure the safety and integrity of participants.

Main Responsibilities:

• Perform closeout visits in accordance with study protocols and GCP guidelines.
• Ensure timely and accurate collection of study data, including on-site source data verification.
• Assist in the preparation of monitoring reports, ensuring compliance with internal and external standards.
• Provide training to site staff on protocol requirements, data entry, and study procedures.
• Communicate effectively with study teams and site personnel regarding study progress and challenges.
• Identify and resolve issues that may impact the integrity of data or the rights and safety of participants.
• Support the preparation for audits and inspections, maintaining compliance at the site level.

Requirements

About You:

Join Mercier Consultancy MD for rewarding Polish Speaking Customer Service roles in beautiful Bulgaria, with a fully paid relocation package! This exciting opportunity allows you to enhance your career while immersing yourself in Bulgaria's vibrant culture and stunning landscapes.

Why Choose Mercier Consultancy MD?

At Mercier Consultancy MD, we are committed to creating a professional and supportive work environment where you can thrive. As part of our dedicated team, you will play a crucial role in delivering excellent customer service and satisfaction to our clients.

Key Responsibilities

• Provide exceptional support to Polish-speaking customers through phone, email, and chat, ensuring professionalism and clarity in every communication.
• Assist customers in understanding our products and services, offering accurate information and guidance.
• Quickly and effectively resolve customer inquiries and complaints to maintain high satisfaction levels.
• Document customer interactions accurately and follow up to ensure their needs are met.
• Collaborate with team members and departments to improve service quality and efficiency.
• Stay informed about our product offerings and industry trends to provide effective assistance.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Norwegian Speaking job opportunities in Bulgaria with a fully paid relocation package! This is your chance to embark on a new adventure while building your career with a forward-thinking company. We are looking for driven individuals who are passionate about their work and eager to thrive in a vibrant cultural setting.

Key Responsibilities

• Engage with clients and colleagues in Norwegian, providing exceptional service and support.
• Assist in various operational tasks, ensuring the smooth delivery of services and solutions.
• Collaborate with team members to develop and implement effective strategies that drive business results.
• Participate in training and development programs to enhance skill sets and industry knowledge.
• Contribute to a positive work environment through teamwork, creativity, and initiative.
• Handle customer inquiries and issues, ensuring satisfaction and resolution.

Requirements

Location: UK (offshore & nearshore operations)
Reports to: Subsea & Survey Manager

Role Overview
We are seeking a Senior Online Surveyor with a strong background in nearshore and offshore operations to join Interocean on a permanent basis. The successful candidate will play a key role in establishing survey department procedures, leading survey scopes within the UK 12 Nautical Miles and offshore waters, and providing remote troubleshooting and assistance to our field teams.

Responsibilities

• Lead survey operations within the 12NM limit and in offshore environments.
• Develop and implement operational procedures for the survey department.
• Provide remote support and troubleshooting to both offshore and nearshore survey teams.
• Ensure data quality, operational efficiency, and adherence to project requirements.
• Act as a technical lead under the supervision of the Subsea & Survey Manager.
• Support training and development of junior surveyors and offshore teams.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Czech Speaking Solutions Consultant. This role is an excellent opportunity for individuals who possess a deep understanding of technology-driven solutions and exceptional client-facing skills. As a Solutions Consultant, you will work closely with our clients to assess their needs and devise strategies that enhance their business operations using our innovative solutions.

Key Responsibilities

• Collaborate with clients to identify their unique requirements and business goals.
• Design and present customized solutions that address client challenges and add value.
• Act as a trusted advisor by providing recommendations based on industry standards and best practices.
• Coordinate with internal teams to ensure successful implementation and support of solutions.
• Deliver engaging training sessions to empower clients in utilizing our products effectively.
• Stay current with market trends and our product offerings to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Czech Speaking Solutions Consultant to join our innovative team. If you have a passion for technology and a knack for solving complex challenges, this is the perfect opportunity for you. In this role, you will be responsible for understanding client needs and delivering tailored solutions that drive business success and enhance customer satisfaction.

Key Responsibilities

• Engage with clients to gather requirements and understand their business objectives.
• Develop and present customized solutions that address client challenges in an effective and efficient manner.
• Provide expert advice and consultations on product features and best practices.
• Collaborate with cross-functional teams to ensure solutions are implemented seamlessly and meet client expectations.
• Conduct training sessions for clients to ensure they are effectively utilizing our solutions.
• Stay informed about industry trends, competitors, and technological advancements to provide informed recommendations.

Requirements

Mercier Consultancy MD is on the lookout for a motivated Czech Speaking Logistics and Delivery Advisor to join our dynamic team. This role is ideal for individuals who have a passion for logistics and customer service, and who are fluent in Czech. As a Logistics and Delivery Advisor, you will play a crucial role in ensuring that our customers receive their orders on time and efficiently.

Key Responsibilities

• Provide exceptional customer support in Czech regarding logistics and delivery inquiries via phone, email, and chat.
• Coordinate with logistics providers to ensure timely and accurate deliveries of products to customers.
• Assist customers with tracking their shipments and resolving any delivery-related issues.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate with internal teams to optimize logistics processes and enhance customer satisfaction.
• Stay informed about logistics trends and best practices to provide relevant support and advice.

Requirements

Join Mercier Consultancy MD for thrilling Portuguese Speaking Customer Service roles in the enchanting country of Greece, complete with a fully paid relocation package! This opportunity allows you to expand your professional horizons while experiencing the rich culture and beauty of Greece.

Why Choose Mercier Consultancy MD?

Our team is committed to fostering a supportive and dynamic environment where you can thrive. By joining us, you'll become part of a dedicated group that focuses on delivering exceptional customer experiences.

Key Responsibilities

• Provide friendly and efficient support to our Portuguese-speaking customers through phone, email, and chat, ensuring effective communication.
• Assist customers in understanding our products and services, offering relevant information and guidance.
• Swiftly address and resolve customer issues and complaints to maintain high satisfaction rates.
• Accurately document customer interactions and perform follow-ups to ensure continued satisfaction.
• Collaborate with colleagues and various departments to improve service processes and solutions.
• Stay up-to-date with our offerings and relevant trends in order to offer the best assistance.

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.
We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in PV&Safety Team[GS1] . As the Local Responsible Person for Pharmacovigilance (LRPV) in APAC region, you will play a pivotal role in ensuring compliance with local regulations, maintaining robust safety processes, and collaborating with both internal and external stakeholders to safeguard patient well-being.

Main Responsibilities:

As Local Responsible Person for Pharmacovigilance, you will:

Act as Local PV Contact

• Serve as the key contact person for local competent authorities on pharmacovigilance matters.
• Ensure full compliance with territory-specific regulatory requirements.
• Maintain oversight of product safety profiles and any emerging safety concerns.

ICSR Management