Director of Government Auditing

Location: Oakland, MD (Hybrid)

Experience Level: Director (6+ Years)

Job Function: Accounting / Auditing

Industry: Public Accounting

Our firm has been retained by a respected and mission-driven public accounting firm to find a Director of Government Auditing. This is a high-impact leadership role designed for a seasoned CPA who excels in Audit & Assurance (A&A) and enjoys serving as a trusted advisor to governmental entities.

This unique position offers a specialized seasonal schedule: you will lead engagements full-time from June through January. From February through May, your primary responsibility is maintaining CPE requirements (covered by the firm), with no requirement to report on-site. This role is perfect for a technical expert who values a collaborative environment and a non-traditional, flexible annual calendar.

Key Responsibilities:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

About the Role

We are looking for a motivated Junior Product Owner / Business Analyst to join our product team remotely. This is an entry-level role, ideal for someone early in their career.

You will work closely with product managers, developers, designers, and stakeholders to help gather requirements, document business needs, and support the delivery of user-centered digital solutions.

Key Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

• Lead and support customer journey mapping exercises for a financial services client.
• Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• Translate business needs into clear functional requirements and actionable insights.
• Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

• 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

• Strong familiarity with the financial services industry.

Technical Exposure

Join Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and take your career to new heights in the beautiful setting of Greece! In this role, you will be the first point of contact for our Italian-speaking clients, providing them with outstanding customer service and support related to their payment solutions.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients through phone, email, and chat communications.
• Resolve client inquiries regarding payment solutions with efficiency and professionalism.
• Educate clients about our various payment processing services and assist them in navigating our platform.
• Accurately document all customer interactions and follow-up actions within our customer relationship management system.
• Collaborate with team members and internal departments to enhance customer experiences and address common issues.
• Stay current with the latest trends in payment solutions to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives for a renowned Food Delivery Platform, with the chance to work in the vibrant environment of Greece. This role is ideal for individuals who have a passion for food and excellent customer service skills. As a representative, you will assist customers in Italian, helping them navigate the platform and addressing their inquiries effectively.

Key Responsibilities

• Manage customer inquiries related to food delivery orders, account management, and payment issues via phone, email, and chat in Italian.
• Provide clear and detailed information about menu selections, pricing, and promotions.
• Assist customers with troubleshooting delivery issues and ensuring timely resolutions.
• Address customer complaints and queries promptly, ensuring high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for efficient tracking and follow-up.
• Collaborate with internal teams to improve service delivery and enhance customer experience.
• Stay informed about food trends and promotions to provide relevant assistance and recommendations.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Automotive Company, located in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to providing stellar service to customers. As a representative, you will assist clients in Italian, addressing their inquiries and enhancing their overall experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, maintenance, and warranty information via phone, email, and chat in Italian.
• Provide accurate and comprehensive information regarding vehicle features, specifications, and offers.
• Assist customers with appointment scheduling for service and maintenance needs.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with sales and technical teams to improve service delivery and meet customer expectations.
• Stay informed about automotive trends and company updates to provide relevant assistance.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Talent Support Officer and take the leap towards an exciting career in recruitment! We are seeking enthusiastic Dutch speakers to support our talent acquisition efforts in beautiful Cape Town. With our paid relocation package, you’ll not only embark on a fulfilling career, but also immerse yourself in a vibrant new culture.

Your Role:

• Assist in the recruitment process by providing support in sourcing and engaging potential candidates.
• Conduct preliminary candidate assessments to evaluate qualifications and cultural fit with our clients.
• Collaborate with recruiters and hiring managers to understand job specifications and organizational needs.
• Manage candidate communications to ensure a seamless application experience throughout the hiring process.
• Utilize various recruitment tools and platforms to streamline the selection process and enhance candidate experience.
• Participate in team meetings to contribute insights and ideas for improving talents support strategies.
• Engage in ongoing training and professional development to enhance your skills in the recruitment field.

Requirements

Mercier Consultancy MD is on the lookout for a passionate Danish Speaking Talent Support Officer to join our dynamic team in the breathtaking city of Cape Town! This is an exciting opportunity for those who love recruitment and wish to make a difference in the hiring experience for candidates. We offer a comprehensive paid relocation package to assist with your move to this vibrant location.

Your Role:

• Assist in sourcing and engaging Danish-speaking candidates to support our recruitment initiatives.
• Conduct preliminary candidate interviews and assessments to evaluate qualifications and cultural fit.
• Collaborate closely with recruiters and hiring managers to understand job descriptions and team needs.
• Provide clear and prompt communication to candidates throughout the hiring process for a positive experience.
• Utilize various recruitment platforms and strategies to attract high-quality talent.
• Participate in team brainstorming sessions to contribute ideas for enhancing recruitment processes.
• Engage in ongoing professional training to stay updated with the latest trends in talent acquisition.

Requirements

Join the team at Mercier Consultancy MD with our exciting opportunity for Spanish Speaking jobs in Greece! We offer fully paid relocation packages for talented individuals who are ready to embrace a new adventure while working in a vibrant environment. This position provides you the chance to use your Spanish language skills in a professional setting, contributing to our commitment to providing exceptional service to our Spanish-speaking clients.

Key Responsibilities

• Communicate effectively with Spanish-speaking clients through various channels, including phone, email, and chat, providing assistance with inquiries and service requests.
• Document all customer interactions in our CRM system to maintain accurate records and facilitate smooth follow-up.
• Resolve customer issues and inquiries with professionalism, ensuring high levels of client satisfaction.
• Collaborate with various departments to improve processes and service delivery based on client feedback.
• Stay current with company products, services, and promotions to deliver informed and helpful support.

Requirements