Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.

About You

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking an experienced Senior Data Scientist with 6-10 years of expertise to join our team. You will leverage advanced data science techniques, generative AI concepts, and NLP expertise to solve complex business problems and drive measurable impact aligned with our leadership's vision.

Key Responsibilities

Senior Frontend Engineer (Web3/DeFi)

Location: Fully Remote - EU time zones Type: Full-Time

Compensation: $150K - $175K

We are seeking a high-caliber Senior Frontend Engineer to lead the development of a performant, responsive, and real-time application powering a next-generation decentralized exchange (DEX) and network. In this role, you will bridge the gap between complex blockchain infrastructure and a seamless user experience, meeting the demands of a fast-paced, data-intensive trading environment.

Our team is a dynamic, forward-thinking, and fully remote group with an ambitious roadmap. We are looking for an engineer who thrives on the intersection of DeFi, Web3, and high-stakes security. If you have a relentless drive for speed without sacrificing rigor, and a commitment to state-of-the-art software testing, we want to build the future of finance with you.

Key Responsibilities:

Summary:

We are looking for a Senior UX Designer to shape the user experience of our fintech platform. This role is a foundational part of the product trio, representing usability and ensuring customer needs drive product decisions. The role involves translating complex business and financial processes into intuitive, simple, and elegant experiences that enhance usability and drive engagement.

Responsibilities:

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives for a leading social media platform, with the added perk of working in Greece! This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experience. You will assist users in Polish, providing exceptional support and guidance tailored to their needs.

Key Responsibilities

• Respond to customer inquiries regarding the social media platform via phone, email, and chat in Polish.
• Provide assistance on account management, troubleshooting, and content-related issues.
• Manage user feedback and concerns, escalating complex issues as necessary.
• Educate users about platform features and best practices for optimal usage.
• Document customer interactions accurately in our CRM system for tracking and improvement.
• Collaborate with cross-functional teams to enhance user experience and address platform-related challenges.
• Stay informed about updates and changes to the platform to provide timely and accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with work based in beautiful Greece. This role is perfect for individuals who are passionate about mobility solutions and customer service. You will assist customers in Polish, helping them navigate our platform, manage rides, and ensure a seamless experience.

Key Responsibilities

• Handle customer inquiries regarding ride-sharing services, driver availability, and account management through phone, email, and live chat in Polish.
• Provide accurate information on service features, pricing, safety protocols, and promotions.
• Troubleshoot issues related to ride requests, payments, and user accounts.
• Manage customer complaints with empathy and professionalism, ensuring satisfaction.
• Document all interactions in the CRM system for tracking and quality assurance.
• Collaborate with internal teams to enhance customer service processes and improve user experience.
• Stay updated on industry trends, service updates, and company policies to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for Danish Speaking Customer Service Representatives specializing in IT Support Services. This position allows you to work from the beautiful landscapes of Greece while providing top-tier support to our clients in the IT industry. If you are passionate about technology and enjoy helping others, this role is perfect for you!

Key Responsibilities

• Engage with customers to resolve IT-related inquiries and provide support via phone, email, and live chat in Danish.
• Assist customers with troubleshooting technical issues and guide them in using IT products and services effectively.
• Educate clients on software features, updates, and best practices to enhance user experience.
• Accurately document all interactions and resolutions in the CRM system.
• Collaborate with technical support teams to ensure quick and effective resolution of issues.
• Stay updated on industry trends and product developments to provide informed customer assistance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives for a leading Digital Wallet Provider, with the unique opportunity to work in Greece. This role is ideal for individuals who are passionate about technology and fintech, and who excel at delivering exceptional customer service. As a representative, you will assist customers in managing their digital wallet accounts and addressing their inquiries in Italian.

Key Responsibilities

• Manage customer inquiries regarding digital wallet services, features, and account issues via phone, email, and chat in Italian.
• Provide detailed guidance on setting up and using digital wallet functionalities.
• Assist customers with security concerns, troubleshooting, and transaction inquiries.
• Resolve customer complaints and issues effectively to ensure a positive user experience.
• Accurately document customer interactions in the CRM system for consistency and follow-up.
• Collaborate with technical and operational teams to enhance service quality and resolve complex issues.
• Stay informed about industry developments and digital payment trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading social media platform, with the option to work in beautiful Greece. This position is perfect for individuals with a passion for social media and a commitment to providing excellent customer support. You will assist users in navigating the platform and addressing their inquiries, all while delivering top-tier service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to the social media platform through phone, email, and live chat in Dutch.
• Assist users with account management, content creation, and troubleshooting issues on the platform.
• Provide guidance on community guidelines, features, and best practices for a positive user experience.
• Manage and resolve customer complaints professionally and effectively.
• Document all interactions accurately in the CRM system for tracking purposes.
• Collaborate with teams to improve user satisfaction and enhance platform features based on customer feedback.
• Stay updated on social media trends and platform developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading ride-sharing platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about the ride-sharing industry and enjoy helping customers with their inquiries. As a customer service representative, you will assist users in navigating the platform, addressing their concerns, and providing exceptional service in Dutch.

Key Responsibilities

• Manage customer inquiries related to ride-sharing services, account management, and bookings via phone, email, and chat in Dutch.
• Provide information regarding pricing, promotions, and service areas.
• Assist customers with issues related to ride requests, cancellations, and payment processes.
• Resolve complaints and concerns efficiently, ensuring a positive user experience.
• Document all customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to improve service quality and address customer feedback.
• Stay informed about local regulations and service updates to provide accurate information to users.

Requirements