Athens, Greece | On-site

Picture this:
You finish work at 16:00.
You grab a coffee in the sun.
Your evenings and weekends are actually yours.

We are recruiting on behalf of our client for Swedish-speaking professionals to join an on-site team in Athens, Greece. This role combines structured office work with a lifestyle that many people only experience on holiday.

Why Athens?

Athens is more than history and postcards — it’s a city where modern work life meets Mediterranean rhythm.

• Mild winters and long, sunny days
• Lower cost of living than Northern Europe
• A social, international environment
• Easy access to beaches, islands and weekend trips

About the Role

In this position, you will work with reviewing, categorising and moderating online content, ensuring it complies with platform policies and community standards.

Your tasks will include:

Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for a leading social media platform, with a work location in Greece. This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experiences. As a customer service representative, you will assist users in French, providing support and guidance on platform functionalities and best practices.

Key Responsibilities

• Respond to user inquiries regarding social media platform features, policies, and account management via phone, email, and live chat in French.
• Assist users in resolving technical issues and provide guidance on best practices for account safety and engagement.
• Document user interactions accurately in the CRM system and follow up on unresolved issues.
• Collaborate with community management and technical teams to enhance user satisfaction.
• Stay updated on platform changes, features, and community guidelines to offer informed support.
• Gather user feedback and report on common issues to help improve the platform experience.

Requirements

About Us: Octopus by RTG is a key business unit within Robusta Technology Group, specializing in recruitment and outsourcing services. We empower organizations worldwide—including those in Europe, the GCC, Egypt, and beyond—by connecting them with top-tier tech talent. Our mission is to enable businesses to scale efficiently by matching them with the right professionals.

Job Overview: The Technical Recruitment Partner will play a crucial role in identifying and attracting top tech talent to meet the needs of our global client base. This role requires a deep understanding of various technology positions, recruitment best practices, and the ability to build strong relationships with both candidates and hiring managers. The ideal candidate will be a strategic thinker with a passion for finding and placing the best tech talent in the industry.

Key Responsibilities:

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Account Executive (AE) role in Zyte is considered a business critical position.  It’s this cohort of the sales organisation that drives new business acquisition and top-line revenue growth.  The Sales team are highly target oriented, tasked with achieving monthly and quarterly booking and invoice objectives, while also strategically driving growth in areas dictated by strategic business needs.

Are you...

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives for a leading social media platform, with the added perk of working in Greece! This role is perfect for individuals who are passionate about social media and enjoy helping others navigate their online experience. You will assist users in Polish, providing exceptional support and guidance tailored to their needs.

Key Responsibilities

• Respond to customer inquiries regarding the social media platform via phone, email, and chat in Polish.
• Provide assistance on account management, troubleshooting, and content-related issues.
• Manage user feedback and concerns, escalating complex issues as necessary.
• Educate users about platform features and best practices for optimal usage.
• Document customer interactions accurately in our CRM system for tracking and improvement.
• Collaborate with cross-functional teams to enhance user experience and address platform-related challenges.
• Stay informed about updates and changes to the platform to provide timely and accurate information.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading social media platform. This position is based in beautiful Greece, allowing you to experience a vibrant culture while providing top-notch customer support. As a member of our customer service team, you will assist users with inquiries, ensuring a positive experience on the platform while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries related to account issues, content policies, and platform features via phone, email, and chat in Danish.
• Provide assistance with troubleshooting, privacy concerns, and account management.
• Resolve user complaints efficiently and ensure satisfaction through effective communication.
• Document all interactions accurately in the CRM system for future reference and follow-up.
• Collaborate with internal teams to understand product updates and resolve user issues effectively.
• Stay updated on social media trends and platform policies to provide informed support to users.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Social Media Platform in Athens. This position is perfect for individuals who are passionate about social media and eager to help users navigate their online experiences. As a member of our customer service team, you will assist users with inquiries and provide support in Italian.

Key Responsibilities

• Manage customer inquiries related to social media features, account issues, and platform policies via phone, email, and chat in Italian.
• Provide users with guidance on how to use the platform effectively, including troubleshooting technical issues.
• Assist with account setup, modifications, and privacy settings.
• Resolve user complaints and provide solutions to enhance customer experience.
• Document all customer interactions accurately in the CRM system to ensure continuity of service.
• Collaborate with internal teams to provide users with updated information about platform features and changes.
• Stay informed about social media trends and best practices to assist users effectively.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading social media platform, with the option to work in beautiful Greece. This position is perfect for individuals with a passion for social media and a commitment to providing excellent customer support. You will assist users in navigating the platform and addressing their inquiries, all while delivering top-tier service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to the social media platform through phone, email, and live chat in Dutch.
• Assist users with account management, content creation, and troubleshooting issues on the platform.
• Provide guidance on community guidelines, features, and best practices for a positive user experience.
• Manage and resolve customer complaints professionally and effectively.
• Document all interactions accurately in the CRM system for tracking purposes.
• Collaborate with teams to improve user satisfaction and enhance platform features based on customer feedback.
• Stay updated on social media trends and platform developments to provide relevant assistance.

Requirements

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

What you'll do: 

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a leading Social Media Platform based in Athens. This role is perfect for individuals who are passionate about social media and enjoy engaging with users to enhance their online experiences. As part of our dynamic team, you will assist users in navigating the platform and addressing any inquiries or concerns they may have.

Key Responsibilities

• Manage user inquiries related to the social media platform via phone, email, and chat in German.
• Provide assistance with account setup, security, and content management.
• Address user concerns and technical issues while ensuring a positive experience on the platform.
• Document all interactions and feedback in the CRM system for analysis and improvement.
• Collaborate with technical and product teams to resolve complex issues swiftly.
• Stay informed about platform updates, features, and social media trends to provide relevant guidance.
• Promote community guidelines and ensure user compliance in a friendly and professional manner.

Requirements