Join Mercier Consultancy MD for exciting French Speaking Customer Service roles in the picturesque setting of Greece, complete with a fully paid relocation package! This is a unique opportunity to expand your professional horizons while enjoying the beauty and culture of Greece.

Why Work With Mercier Consultancy MD?

We are dedicated to creating a collaborative and supportive work environment where you can thrive. As a team member, you will engage directly with customers, making a significant impact on their experience with our services.

Key Responsibilities

• Assist French-speaking customers via phone, email, and chat, delivering top-tier service in every interaction.
• Provide clear information about our products and services, helping customers make informed decisions.
• Effectively resolve customer issues and complaints, ensuring high satisfaction and loyalty.
• Keep detailed records of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to continuously improve service quality.
• Stay well-informed about our offerings and relevant market trends to provide excellent support.

Requirements

Mercier Consultancy MD is seeking a dedicated Spanish Speaking Customer Experience Representative to join our team in Athens. This position is perfect for individuals who are enthusiastic about enhancing customer satisfaction and have a passion for providing top-tier service in both Spanish and English. In this role, you will be the face of our company, responsible for ensuring a seamless and enjoyable experience for our Spanish-speaking clients.

Key Responsibilities

• Engage with customers through various channels, including phone, email, and chat, to address inquiries in Spanish.
• Provide personalized assistance to customers regarding products and services, enhancing their overall experience.
• Handle customer complaints and concerns effectively, ensuring resolution and satisfaction.
• Document customer interactions accurately in our CRM system for follow-up and analysis.
• Collaborate with internal teams to improve processes and customer satisfaction rates.
• Stay up-to-date with product knowledge and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Hungarian Speaking Customer Service Representatives in the automotive industry. This role is perfect for those who are passionate about cars and providing excellent customer support. You will assist customers in navigating their automotive inquiries, ensuring they receive top-tier service and information in Hungarian.

Key Responsibilities

• Manage incoming customer inquiries regarding automotive services, products, warranties, and repair solutions via phone, email, and chat in Hungarian.
• Provide accurate information about vehicle specifications, services available, and customer policies.
• Assist customers with scheduling service appointments and managing insurance claims.
• Resolve customer concerns and complaints efficiently, demonstrating empathy and a commitment to client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with the automotive service team to ensure timely and effective resolution of service-related issues.
• Stay updated on automotive industry trends and product knowledge to enhance customer interactions.

Requirements

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Key Account Manager in Germany.

We are looking for an experienced Key Account Manager to join a growing E-Commerce team and take the lead in managing some of the most strategic enterprise clients. This role is ideal for someone passionate about building lasting client relationships, driving revenue growth, and acting as a trusted advisor to major accounts. As the central point of contact for key partners, you will ensure top-tier service, identify commercial opportunities, and collaborate cross-functionally to exceed client expectations. This is a remote-friendly position based anywhere in Germany, offering the opportunity to make a real impact in a dynamic and innovative environment.

Accountabilities: