We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

We are seeking a Service Manager to join our Service Delivery team in Athens. In this role, you will engage directly with our clients to ensure we meet and exceed our contractual obligations while aligning our services with their evolving business needs.

You will act as the main point of contact between clients and internal teams, ensuring exceptional service delivery and long-term client satisfaction.

Key Responsibilities:

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

About the Company

Next Job Abroad is proud to present an exciting opportunity for a German Speaking Outsourcing Manager for Collections at a prestigious German bank. In this vital role, you will be responsible for managing the outsourcing operations related to collections, ensuring that all processes are aligned with the bank's standards and regulations. You will lead a team focused on enhancing the efficiency and effectiveness of collections while maintaining strong relationships with external service providers. This position offers an excellent career path within a prominent banking institution.

Responsibilities

• Manage and oversee the outsourcing operations for collections within the bank.
• Develop and maintain relationships with external collection agencies and service providers.
• Monitor and evaluate the performance of outsourced collections to ensure compliance with service level agreements.
• Implement strategies to improve collection performance and operational efficiency.
• Collaborate with internal stakeholders to align outsourcing strategies with business objectives.
• Prepare regular reports and presentations on collections performance and outsourcing metrics.
• Stay updated with industry trends and best practices related to debt collections and outsourcing.

Requirements

Job Description

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.  
 

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a highly motivated Operational Auditor to join our Strategy & Transformation team in Marousi.

As an Operational Auditor, you will be responsible responsible for assessing and improving the efficiency, accuracy, and compliance of warehousing, transportation, and distribution processes. The role focuses on identifying risks, streamlining operations, and ensuring adherence to internal controls, industry regulations, and service level agreements (SLAs).

Join Alumil as an IT Operations Manager and lead our IT team towards excellence in technology management and support.

About the Role

As the IT Operations Manager at Alumil, you will be responsible for overseeing the daily operations of Alumil's IT infrastructure, ensuring that our IT systems and services are running efficiently and effectively. You will manage a team of IT professionals and work closely with various departments to understand their technical needs and help implement solutions.

Your main focus is to adeptly oversee the availability, stability, and security of all IT systems, networks, and services within the Group.

Your key responsibilities will include:

Next Job Abroad is excited to present an exceptional opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in the beautiful surroundings of Greece. This role is perfect for individuals looking to utilize their language skills in a rewarding customer support position while experiencing the rich culture and stunning landscapes of Greece, with fully paid relocation support to facilitate your move.

As a Customer Support Agent, you will play a crucial role in providing outstanding service to our German-speaking customers, addressing their inquiries and ensuring they have a smooth and enjoyable experience with our iGaming platform.

Key Responsibilities

• Provide exceptional customer service through live chat, email, and phone to our German-speaking clientele.
• Address customer inquiries, resolve issues, and manage complaints with professionalism and care.
• Assist customers in navigating our platform to enhance their gaming experience.
• Work closely with team members to meet service level agreements and maintain high quality standards.
• Accurately document customer interactions and feedback in our support system.
• Engage in continuous training sessions to expand your knowledge of our products and services.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Cloud Database Support Engineer in United States.

As a Cloud Database Support Engineer, you will provide crucial support to enterprise customers by diagnosing and resolving complex technical issues related to databases. You will be responsible for troubleshooting database internals, SQL queries, and system-related configurations, ensuring the seamless operation of cloud databases. You will work closely with product development teams, sales engineers, and technical account managers to ensure quick resolutions for critical outages and help improve internal processes. This role demands technical expertise combined with a customer-focused approach to ensure customers' positive experiences.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Credit Administration Lead in Mexico.

We are seeking a proactive and detail-oriented Credit Administration Lead to support and coordinate operational strategies across customer service and collections teams. In this role, you’ll serve as the main liaison with finance and accounting departments, handling internal procedures and vendor processes related to payment reconciliations. You’ll be responsible for driving performance through data analysis, team leadership, and continuous process improvement. This position is ideal for someone who thrives in a fast-paced, fintech environment and is passionate about operational excellence.

Accountabilities:

Next Job Abroad is excited to present an incredible opportunity for a Slovakian Speaking Customer Support Agent to join our passionate team in beautiful Greece. This position allows you to combine your language skills with the opportunity to experience the sun-soaked lifestyle of Greece, with fully paid relocation support to make your move as effortless as possible.

As a Customer Support Agent, you will provide personalized assistance to our Slovakian-speaking customers, helping them navigate our gaming platform and ensuring they have an enjoyable experience. Your role will be vital in maintaining high standards of customer satisfaction as part of our commitment to excellence.

Key Responsibilities

• Deliver exceptional customer service via live chat, email, and phone to our Slovakian-speaking clientele.
• Respond promptly to customer inquiries, resolve issues, and handle complaints with professionalism.
• Guide customers through our platform, providing assistance and enhancing their overall experience.
• Collaborate with your team to achieve service level agreements and maintain quality standards.
• Document customer interactions accurately in the support system to ensure consistent service.
• Participate in training sessions to continuously improve your knowledge of our products and services.

Requirements