Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Service Representatives for a dynamic Software as a Service (SaaS) company, located in beautiful Greece. This position is perfect for individuals who are enthusiastic about technology and customer service, and who are looking to work in an exciting international environment. In this role, you will assist clients in Dutch, helping them navigate the company's software products and providing exceptional support.

Key Responsibilities

• Respond to customer inquiries related to the SaaS products via phone, email, and live chat in Dutch.
• Guide users through product features, functionalities, and troubleshooting steps.
• Assist customers with onboarding, account setup, and subscription management.
• Resolve issues and ensure customer satisfaction through effective problem-solving.
• Document customer interactions accurately in our Customer Relationship Management (CRM) system.
• Collaborate with product and technical teams to enhance the customer experience.
• Stay updated on product updates and industry trends to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading SaaS (Software as a Service) company located in Athens. This role is perfect for individuals who have a passion for technology and customer service. As a representative, you will assist clients with their software inquiries and provide support in German, ensuring they have a seamless experience with our SaaS products.

Key Responsibilities

• Respond to customer inquiries regarding the SaaS platform, including features, billing, and technical support via phone, email, and live chat in German.
• Provide guidance on software usage and troubleshoot customer issues to achieve high satisfaction levels.
• Document all interactions with clients in the CRM system for accurate tracking and follow-up.
• Collaborate with development and technical support teams to resolve complex customer issues.
• Keep updated on product developments and enhancements to offer informed assistance to customers.
• Educate customers on best practices and usage tips to maximize their experience with the software.

Requirements

Forward Deployed Engineer - Digital Money & Payments Infrastructure

Location: New York (Hybrid)

Compensation: $120K - $160K

We are a lean and mighty team of passionate builders and veteran founders, backed by some of the top investors in fintech and crypto. Our mission is to empower the next generation of money and financial products globally. We are seeking a Forward Deployed Engineer to join us in launching cutting-edge projects at the intersection of real-world payments and digital money. This high-impact role offers the opportunity to drive massive change at a small, quickly growing company.

As a Forward Deployed Engineer, you will act as a critical bridge between our technology and our customers' needs. You will be instrumental in launching complex offerings, driving technical strategy, and directly influencing product growth and architecture. This role requires a self-driven leader comfortable with a broad scope that encompasses both technical execution and strategic customer collaboration.

What You'll Do:

Who we are:

Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads.

Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As the Director of Product, you will play a critical, executive-level role in shaping the future of our entire product organization and driving significant company growth and market leadership. This position requires a visionary leader with a passion for scalable technical solutions, deep empathy for both Users and Clients, and the ability to inspire and empower product teams along with the full organization. 

Who we are:

Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments.  Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads.

Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Our development team is searching for an experienced Software Developer to help our company in pursuit of our vision and goals! Centah supports some of the largest retailers in the world with lead generation, workflow management, live contact agents, financing and promotions.

Our current technology stack includes a Ruby on Rails backend, Ember.js for frontend development, and PostgreSQL as our database system.

We are looking for developers who value continuous learning and development, collaboration with the team, and of course the quality of their code.

What you’ll do:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Services Business Development Manager in the United States.

This role involves driving the sales of implementation services by working closely with product sales and solutions teams to identify opportunities, generate demand, and develop a comprehensive strategy across the professional services portfolio. You will collaborate with cross-functional teams and take ownership of service offerings, customer relationships, and the overall sales pipeline, helping to position and negotiate services while ensuring client satisfaction.

Accountabilities: