Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.

Key Responsibilities

• Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
• Assist customers with account issues, payment inquiries, and order tracking.
• Resolve customer complaints and escalations with a focus on providing excellent service.
• Document all customer interactions accurately in our CRM system.
• Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
• Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a leading Social Media Platform based in Athens. This role is perfect for individuals who are passionate about social media and enjoy engaging with users to enhance their online experiences. As part of our dynamic team, you will assist users in navigating the platform and addressing any inquiries or concerns they may have.

Key Responsibilities

• Manage user inquiries related to the social media platform via phone, email, and chat in German.
• Provide assistance with account setup, security, and content management.
• Address user concerns and technical issues while ensuring a positive experience on the platform.
• Document all interactions and feedback in the CRM system for analysis and improvement.
• Collaborate with technical and product teams to resolve complex issues swiftly.
• Stay informed about platform updates, features, and social media trends to provide relevant guidance.
• Promote community guidelines and ensure user compliance in a friendly and professional manner.

Requirements

About Signal Ocean:

Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role: 

You will be leading one of the product teams within the Signal SaaS web application. The focus is on building supporting infrastructure and data visualization features — such as charts, graphs, tables, and maps — that help users interact with complex shipping data. Alongside feature development, the team invests in building reusable components that support both their own roadmap and other teams, with a strong focus on automated testing  inside CI/CD pipelines.

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an exceptional Experience Designer to lead the design of cutting-edge digital products across platforms. This role is ideal for a strategic yet hands-on designer who blends deep UX and UI craft with the ability to build and maintain scalable design systems that drive efficiency, consistency, and excellence in execution.

Who We Are

Robusta Technology Group (RTG) is a key driver of digital transformation, providing a holistic tech ecosystem that enables organizations to build impactful digital customer experiences, establish remote engineering hubs, and launch ventures across multiple industries and domains.

Working with a diverse portfolio of local and international partners, RTG acts as a catalyst for growth and impact through technology, events, spaces, and thought leadership content. As a tech agency, Robusta delivers digital transformation programs focused on digitizing existing operations and activating digital customer engagement channels.

With a team of 100+ tech and market consultants, Robusta maintains a strong footprint across EMEA, operating through its two main hubs in Egypt and Germany.

What You’ll Be Doing

We are looking for a Senior Frontend Engineer with strong expertise in modern frontend technologies, a passion for building scalable, high-quality applications, and the ability to mentor and lead by example. You will work closely with designers, backend engineers, and product teams to deliver performant, accessible, and user-centric solutions.

Lead/Senior Front-End Engineer (DeFi Infrastructure on Solana)

Location: Remote - PST-CAT preference

Compensation: Competitive

We are building the next generation of Decentralized Finance (DeFi) liquidity infrastructure on Solana. Our platform solves major industry problems by moving beyond traditional over-collateralized lending. We enable under-collateralized borrowing, programmable margin accounts, and composable strategies, all through one seamless application, unlocking capital efficiency and reducing risk.

We are seeking a foundational hire, a Lead/Senior Front-End Engineer, to own and drive the frontend of our flagship platform. This role will shape the entire user experience, technical architecture, and future frontend engineering culture.

As the go-to person for all things frontend, you will be responsible for defining the technical vision and delivering a world-class, high-performance user experience for advanced DeFi users.

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

We are looking for a part-time SEO Specialist to lead and manage the company’s end-to-end search engine optimization efforts. The role focuses on increasing organic visibility, driving qualified traffic, and applying SEO best practices across the company’s digital insurance products.

Mercier Consultancy MD is looking for an ambitious Italian Sales & Business Development Representative to join our team in Athens. This is an exciting opportunity for individuals who are passionate about sales and eager to contribute to business growth in the Italian market. As a representative, you will be responsible for driving sales initiatives and establishing strong relationships with our clients in Italy.

Key Responsibilities

• Develop and implement effective sales strategies to identify and pursue new business opportunities within the Italian market.
• Engage with potential clients through outreach activities, including phone calls, emails, and networking events.
• Understand client needs and provide customized solutions that align with our service offerings.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with marketing and product teams to enhance positioning and delivery of services to clients.
• Conduct market research to stay informed about industry trends and competitors.
• Achieve and exceed sales targets while contributing to the overall objectives of the team.

Requirements

Mercier Consultancy MD is seeking a skilled German B2B Inbound Sales Advisor to join our team in Athens, offering a competitive base salary of 2000 Euro per month. This is an excellent opportunity for individuals with a strong sales background and fluency in German, looking to enhance their careers in a dynamic environment. As a B2B Inbound Sales Advisor, you will connect with business clients, understand their needs, and provide tailored solutions that drive business success.

Key Responsibilities

• Respond to incoming inquiries from German-speaking B2B clients, providing exceptional customer service and support.
• Identify client needs and recommend appropriate services to meet their business objectives.
• Maintain comprehensive records of customer interactions and sales activities in our CRM system.
• Build strong relationships with key decision-makers to foster long-term partnerships.
• Collaborate with marketing and product teams to develop strategies that enhance lead generation and conversion efforts.
• Stay updated on industry trends, market conditions, and product knowledge to effectively inform clients.
• Achieve individual and team sales targets, contributing to overall company success.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Dutch Customer Advisor specializing in Smart Home & Appliances. This position allows you to work remotely from anywhere in Greece, providing support to customers who are enthusiastic about modern technology and smart living solutions. If you are tech-savvy and have a passion for helping others, we would love to hear from you!

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, guide them through troubleshooting processes, and provide technical support.
• Help customers with installations, set up devices, and maximize the use of their smart home technology.
• Maintain comprehensive documentation of customer interactions within our CRM system.
• Provide feedback to product development teams based on customer inquiries and suggestions.
• Keep informed about the latest trends in smart home technology and product features.

Requirements