Customer Support Associate – Remote, $19/hr Starting, No Educational Requirements

Are you eager to provide exceptional customer service and skilled at problem resolution? We're looking for motivated individuals to join our team as Remote Customer Support Associates. This role is ideal for those who are adept at creating positive interactions and ensuring customer satisfaction from the comfort of their own home.

Responsibilities:

Efficiently handle and resolve customer inquiries and issues with empathy and professionalism.
Deliver solutions that not only solve problems but also enhance customer loyalty.
Communicate effectively and maintain clarity in both oral and written interactions.
Foster a supportive and positive environment that reflects our company's values.

Who You Are:

A customer service enthusiast with a proactive approach to problem-solving.
Strong communication skills, capable of effectively managing interactions with diverse individuals.
Able to work independently, prioritizing tasks to meet customer needs effectively.
Technically proficient, comfortable with navigating various digital platforms and tools.

Become a Remote Customer Support Advocate – Starting at $19/Hr, No Degree Required

Do you excel at helping others and resolving issues? We're inviting enthusiastic individuals to join our team as Remote Customer Support Advocates. From your own home, you'll ensure exceptional service levels and foster positive interactions with a wide-ranging clientele.

Responsibilities:

• Promptly assist customers by addressing inquiries and resolving concerns
• Deliver professional and efficient solutions to various customer issues
• Communicate effectively, ensuring clarity and understanding in all interactions
• Uphold a consistently positive and supportive demeanor

Who you are:

• Passionate about providing exemplary customer service
• Excellent at communicating and building relationships
• Capable of prioritizing tasks in a fast-paced environment
• Proficient with computers and familiar with multiple software applications

Benefits of working with us:

• Work remotely and enjoy the flexibility of your home office
• Set your schedule to meet your personal needs
• Start at a competitive pay rate of $19/hr with potential for advancement
• Grow professionally in a role that values development and improvement

Take action today!

About HSO

HSO Success and Ambition

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever.

Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Job Purpose:

To provide functional expertise to HSO’s Dynamics 365 customers both nationally and internationally. Reporting to Head of Functional Services