About the Role

We are looking for a driven and strategic Business Development Manager (BDM) to lead our Marketing & Sales initiatives for IT services and solutions. This role is central to accelerating business growth, driving client acquisition, and building a strong market presence. You will work closely with leadership to shape go-to-market strategies and execute high-impact sales activities.

---

Key Responsibilities

Business Development & Sales

· Identify and acquire new clients across IT, software, and digital transformation segments.

· Build and manage a strong sales pipeline; track opportunities from lead generation to closure.

· Conduct client meetings, product/service presentations, and solution positioning.

· Prepare proposals, RFP responses, and commercial quotations.

· Achieve monthly/quarterly revenue and target goals.

· Develop strategic partnerships and alliances to expand market reach.

---

Marketing & Brand Growth

· Support marketing campaigns, digital initiatives, and lead-generation activities.

· Work closely with marketing teams on content, case studies, and promotional assets.

· Build brand visibility through events, webinars, client showcases, and networking forums.

· Conduct competitor analysis and market research to shape positioning and messaging.

---

Client Relationship Management

• Een brede rol waarin je commerciële verantwoordelijkheid combineert met leiderschap en teamontwikkeling
• Werken in zelforganiserende teams binnen een dynamische markt die continu innoveert

Als Klantteam Manager geef je leiding aan het Retail team binnen onze Managed Servicesafdeling. Jij bent de verbindende schakel tussen onze klanten en HSO Managed Services, met een duidelijke focus op commercieel succes, service excellence en teamontwikkeling. 

In deze rol ben je eindverantwoordelijk voor omzetgroei, margeoptimalisatie en klanttevredenheid bij jouw toegewezen klanten. Je bewaakt de resultaten van je team, signaleert kansen voor upselling en cross-selling en zorgt dat we voldoen aan onze SLA’s en KPI’s. Daarnaast pak je escalaties op en werk je samen met de Accountmanager en/of Salesmanager bij het onderhandelen over contracten.

Naast klanttevredenheid en financiële resultaten, draag je zorg voor de professionele groei van je teamleden. Je neemt deel aan performance cycles, stelt doelen en identificeert trainingsbehoeften om kennis en vaardigheden verder te ontwikkelen.

Operationeel management is ook een belangrijk onderdeel van jouw rol: je stuurt de dagelijkse activiteiten van het team aan, stemt klantverwachtingen af op onze interne mogelijkheden en werkt samen met andere afdelingen voor een naadloze service delivery.

Jouw reisgezelschap  

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

About HSO

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives in the Automotive Department, with paid relocation offered. This position is perfect for individuals who are passionate about the automotive industry and possess a customer-focused mindset. In this role, you will assist clients in Dutch, ensuring they receive high-quality service and support regarding automotive products and services.

Key Responsibilities

• Provide exceptional customer service to Dutch-speaking clients regarding automotive inquiries, product information, and service requests via phone, email, and chat.
• Assist customers with vehicle-related questions, including specifications, maintenance, and warranty information.
• Process orders, manage service appointments, and resolve customer complaints effectively.
• Document all interactions accurately in the CRM system for tracking and future reference.
• Collaborate with internal teams to enhance the customer experience and address issues promptly.
• Stay informed about automotive industry trends and company offerings to provide relevant assistance.

Requirements

Job Description: M365/Modern Workplace Developer

Company Description:

HSO is a globally recognized business solutions and implementation partner, enabling organizations to accelerate their digital transformation journeys. With a presence in over 33 offices worldwide, HSO combines expertise with a personalized approach, earning the reputation of being "large enough to serve, small enough to care." HSO International specializes in global implementations, while HSO Global Managed Services focuses on proactive support and maintenance for internationally operating businesses.

Role Title: M365/Modern Workplace Developer

Location: Remote
Employment Type: Full-Time

Role Responsibilities:

Identity and Access Management:

• Design and implement solutions leveraging Azure AD, MFA, Conditional Access, and PIM to ensure secure identity and access protocols.

Microsoft 365 Collaboration & Development:

• Deploy and manage O365, Exchange, Teams, OneDrive, and SharePoint to enhance collaboration and communication.
• SharePoint Development – Develop, customize, and maintain SharePoint Online solutions, including site templates, workflows, and web parts.

Migration Development:

Als Technisch Consultant Data Platform bij Managed Services werk je in een vast team met ervaren collega's nauw samen voor onze klanten om hun dataplatform te te beheren en optimaliseren. Je richt je hierbij op het totale proces van het verkrijgen van de data bij de bron tot het beschikbaar stellen van de data voor de eindgebruikers.  We werken bij HSO Managed Services volledig gebaseerd op het Microsoft Platform, dit houdt in dat je in aanraking komt met onder andere Azure Data Factory, Data Lake, Synapse Analytics, Fabric en Databricks.

Taken en verantwoordelijkheden

·       Beheren, optimaliseren en doorontwikkelen voor verschillende klanten van hun:

o   Het Microsoft Data Platform in het algemeen

o   De Data Pipelines met Data Factory, Databricks en/of Fabric

o   De Datamodellen met Python, SQL, PySpark en/of SparkSQL

·       Omgevingen van klanten beheren met Azure DevOps

Requirements

Als Technisch Consultant Microsoft 365 bij HSO Managed Services ben je verantwoordelijk voor het optimaal laten functioneren, beheren en doorontwikkelen van de Microsoft 365-omgevingen van onze klanten. Je zorgt voor een stabiele, veilige en efficiënte digitale werkomgeving, ondersteunt gebruikers en vertaalt functionele wensen naar technische oplossingen.

Je wordt een integraal onderdeel van het klantenteam en naast je advies, richt jij je op:  

·       Beheer en onderhoud van Microsoft 365-omgevingen (SharePoint Online, Teams, OneDrive en Power Platform-componenten (PowerApps, Power Automate);

·       Functioneel beheer: analyseert gebruikersbehoeften, beheert rechten, workflows en documentstructuren, en optimaliseert processen;

·       Technisch beheer: bewaakt integraties, voert updates en configuraties uit, en lost incidenten en storingen op;

·       Beveiliging en compliance: waarborgt informatiebeveiliging, implementeert security policies (MFA, Conditional Access etc.) en bewaakt naleving;

·       Gebruikersadoptie en ondersteuning: ondersteunt eindgebruikers, verzorgt trainingen en documentatie, en stimuleert optimaal gebruik van Microsoft 365-functionaliteiten;

·       Samenwerking met IT en business: fungeert als schakel tussen eindgebruikers, IT-afdeling en externe leveranciers;

·       Innovatie: volgt technologische ontwikkelingen binnen Microsoft 365 en adviseert over nieuwe toepassingen en verbeteringen.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for automobiles and strong customer service skills. As a representative, you will assist customers with inquiries related to automotive products and services, ensuring they have a positive experience while communicating in Portuguese.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and warranty information via phone, email, and chat in Portuguese.
• Provide guidance on vehicle maintenance, repairs, and available options.
• Assist customers with scheduling appointments and managing service requests.
• Resolve customer complaints and issues in a timely and effective manner.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with automotive technicians and service teams to ensure customer needs are met.
• Stay informed about automotive trends and new product offerings to provide relevant information to customers.

Requirements