Dutch Speaking Customer Service For Automotive Department - Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives in the Automotive Department, with paid relocation offered. This position is perfect for individuals who are passionate about the automotive industry and possess a customer-focused mindset. In this role, you will assist clients in Dutch, ensuring they receive high-quality service and support regarding automotive products and services.
Key Responsibilities
- Provide exceptional customer service to Dutch-speaking clients regarding automotive inquiries, product information, and service requests via phone, email, and chat.
- Assist customers with vehicle-related questions, including specifications, maintenance, and warranty information.
- Process orders, manage service appointments, and resolve customer complaints effectively.
- Document all interactions accurately in the CRM system for tracking and future reference.
- Collaborate with internal teams to enhance the customer experience and address issues promptly.
- Stay informed about automotive industry trends and company offerings to provide relevant assistance.
Requirements