SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a SOC Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a SOC Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

Rejoignez Excelya, où l’audace, l’attention portée aux autres et l’énergie définissent notre identité et notre manière de travailler. Nous croyons en la création de solutions ambitieuses et en un environnement inclusif, où la collaboration et le développement individuel vont de pair.

Ce poste représente une opportunité stimulante de rejoindre une équipe dynamique et ambitieuse. Vous jouerez un rôle clé dans l’innovation et l’impact apporté à la recherche clinique, tout en évoluant dans un environnement professionnel motivant, propice au développement personnel et intellectuel.

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a Security Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

Our team is continuously growing alongside our expanding client base, so we are looking for a Security Incident Response Specialist who is eager to apply their technical expertise, develop in the field of security, and work with real incidents and modern tools.

Sounds exciting? There’s more to come 💛

What you will do:

À propos du poste

Rejoignez Excelya, où Audace, Bienveillance et Énergie définissent qui nous sommes et notre façon de travailler. Nous valorisons l'innovation, la collaboration et l'évolution continue dans un environnement stimulant et dynamique.

En tant que Chargé(e) de Vigilance / Gestionnaire de Base de Données, vous jouerez un rôle clé dans la gestion des données de pharmacovigilance et assurerez un suivi rigoureux des informations de sécurité des produits.

Vos missions principales :

We are currently recruiting on behalf of an international ship management company, a global leader in the industry, a dynamic HSSEQ Superintendent.

The key responsibilities of this role are to implement the International Safety Management (ISM) Code onboard and ashore, ensure compliance with ISM, TMSA/DryBMS, ISO Standards, Company Safety Management System (SMS) and conduct internal audits as well as incident investigations.

Requirements

The ideal candidate should meet the following requirements: 

• Deck Officer/University Degree in Marine Engineering
• Previous experience in a similar role will be considered an advantage
• Familiarity with ISO 9001, ISO 14001, ISM, ISPS internal auditor
• High sense of professionalism and responsibility
• Excellent interpersonal skills and ability to work as part of a team
• Multitasking skills
• Excellent communication/report writing skills
• Ability to work under pressure and use own initiative
• Excellent command of the written and spoken English language
• Flexibility to travel frequently worldwide at short notice

Benefits

We are looking for an experienced AML Analyst with a strong background in crypto transactions and financial compliance. The ideal candidate is detail-oriented, analytical, and confident in navigating the complexities of AML processes — from transaction monitoring to KYC and investigations. This role requires fluency in both English and Russian and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

• Perform AML checks on transactions and customer activity.
• Transaction monitoring and alert handling.
• Conduct sanctions, PEP, and adverse media screening.
• Carry out investigations and manage AML cases.
•  Perform risk assessments and recommend control enhancements.
•  Support KYC onboarding and execute periodic reviews.

Requirements

•  2+ years of experience in AML or compliance roles.
•  Hands-on experience with crypto transactions and blockchain monitoring tools.
• Strong knowledge of sanctions lists, PEP identification, and AML regulatory frameworks.
• Advanced proficiency in English and Russian (written and spoken).
•  Strong analytical skills, attention to detail, and ability to work independently.

Benefits

Mercier Consultancy MD is excited to invite applications for the position of Norwegian Speaking Digital Trust and Safety Analyst in Sofia, with an attractive relocation package. In this role, you will play a pivotal part in ensuring the safety and integrity of our digital platforms, contributing to a secure environment for all users while experiencing the vibrant culture of Sofia.

Key Responsibilities

• Monitor user-generated content and online interactions to identify and address potential safety issues in accordance with community guidelines.
• Conduct detailed investigations into reports of misconduct, utilizing analytical skills to assess data and make informed recommendations.
• Work collaboratively with technical and safety teams to establish and enforce effective digital safety policies.
• Develop and present comprehensive reports on findings to inform decision-makers and improve safety protocols.
• Stay updated on the latest trends in digital safety and emerging risks to proactively enhance platform security.
• Engage with users and stakeholders to promote understanding and awareness of digital safety practices.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of French Speaking Fraud Investigator, with the opportunity to work in the vibrant city of Sofia, Bulgaria. We offer a fully paid relocation package to ensure a smooth transition for you! In this critical role, you will help protect our clients by investigating fraudulent activities and ensuring the integrity of our services.

Key Responsibilities

• Conduct thorough investigations into suspected fraudulent activities while utilizing analytical skills to determine outcomes.
• Review and analyze documentation and data to identify patterns or anomalies that may indicate fraud.
• Collaborate with cross-functional teams to develop and implement effective fraud prevention strategies.
• Engage with clients to gather necessary information and provide updates on investigations.
• Prepare detailed reports summarizing findings, actions taken, and suggestions for future prevention measures.
• Stay up-to-date with industry trends in fraud prevention and detection to enhance investigative methods.

Requirements