Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.

Key Responsibilities

• Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
• Provide guidance and support to customers on product features, installation, and troubleshooting.
• Assist with account management, billing questions, and service upgrades.
• Resolve issues and complaints promptly while ensuring customer satisfaction.
• Document interactions accurately in the CRM system for seamless follow-up and reporting.
• Collaborate with technical teams to resolve complex issues and enhance the user experience.
• Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to present a career opportunity for Slovak Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are tech-savvy and enjoy helping customers solve their IT-related queries. As a customer service representative, you will engage with clients in Slovak, providing assistance, troubleshooting support, and enhancing their experience with our IT solutions.

Key Responsibilities

• Respond to customer inquiries about IT products and services via phone, email, and chat in Slovak.
• Assist customers in troubleshooting technical issues, offering clear and effective solutions.
• Provide information on product features, installation processes, and software updates.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with IT teams to escalate technical issues that require specialized knowledge.
• Stay updated on the latest technology trends and company offerings to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for Finnish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and desire to contribute to a greener future. As a customer service representative, you will support clients and stakeholders in navigating our renewable energy solutions while providing exceptional service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products and services via phone, email, and chat in Finnish.
• Provide accurate information on service offerings, energy savings opportunities, and installation processes.
• Assist customers with account management, including service updates and maintenance queries.
• Resolve customer issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system, maintaining accurate records.
• Collaborate with technical and sales teams to ensure seamless service delivery.
• Stay updated on industry trends and new technologies in renewable energy.

Requirements

Role Overview
We are seeking an experienced Sales & Operations Manager to lead our sales team and oversee the technical function, ensuring installation quality and client satisfaction. This role requires a strong blend of leadership, operational oversight, and business development, backed by deep expertise in the UAE’s telematics sector.

Key Responsibilities

• Lead, mentor, and motivate the sales team to achieve targets and KPIs.
• Oversee the technical/installation team, ensuring top-quality standards and timely delivery.
• Build and maintain long-term relationships with key clients, car rental companies, and workshops.
• Act as a bridge between technical operations and sales to ensure seamless execution.
• Drive business growth through market development and leveraging existing networks.

Requirements

• Extensive experience in the telematics industry, with a proven track record of engaging with car rental companies and automotive workshops in the UAE.
• Strong network of industry contacts across the UAE.
• Demonstrated ability to manage cross-functional teams (sales + technical).
• Excellent leadership, communication, and client management skills.

Mercier Consultancy MD is excited to announce an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. This is a fantastic chance for individuals passionate about sustainability and customer service to contribute to a greener future. In this role, you will assist customers in understanding and accessing renewable energy solutions while providing exceptional support in Portuguese.

Key Responsibilities

• Handle customer inquiries related to renewable energy services and products via phone, email, and chat in Portuguese.
• Educate customers about renewable energy options, benefits, and installation processes.
• Assist in troubleshooting issues and coordinating with technical teams to resolve service inquiries.
• Document all customer interactions accurately in the CRM system.
• Work closely with sales and engineering teams to ensure customer needs are met effectively.
• Stay informed about industry developments to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. This role is perfect for individuals who are passionate about sustainability and customer service. As a customer service representative, you will engage with clients and stakeholders in Spanish, assisting them with inquiries related to renewable energy solutions and services while promoting a greener future.

Key Responsibilities

• Handle customer inquiries regarding renewable energy products, services, and solutions via phone, email, and chat in Spanish.
• Provide information on energy efficiency programs, installation processes, and environmental benefits.
• Assist customers with account management, service activation, and troubleshooting.
• Document customer interactions accurately in the system to maintain comprehensive records.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Stay updated on industry developments and policies to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and dedicated to delivering excellent customer support. As a representative, you will assist clients with their IT-related inquiries, ensuring they receive prompt and effective assistance in Spanish.

Key Responsibilities

• Manage customer inquiries related to IT products and services, including software, hardware, and technical support via phone, email, and chat in Spanish.
• Provide clear and concise information to customers regarding troubleshooting, installation, and service usage.
• Assist customers with account management, service requests, and escalations when necessary.
• Resolve technical issues and customer complaints efficiently, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system to ensure continuity of service.
• Collaborate with technical teams to resolve complex issues and improve customer experience.
• Stay informed about the latest IT trends and products to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Renewable Energy industry. This role is tailored for individuals who are passionate about sustainability and customer service. You will be the frontline support for customers inquiring about renewable energy solutions, helping them understand their options and ensuring the highest level of satisfaction with our services.

Key Responsibilities

• Provide exceptional customer service by responding to inquiries about renewable energy products and services via phone, email, and chat in German.
• Educate customers on renewable energy options, installation processes, and financial incentives.
• Assist customers in managing their accounts and resolving any issues related to their services.
• Document all customer interactions and ensure accurate record-keeping in our CRM system.
• Collaborate with sales and technical teams to provide timely and accurate information to customers.
• Stay updated on industry developments and product offerings to deliver informed assistance.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the Renewable Energy industry. If you are enthusiastic about sustainability and dedicated to providing exceptional customer support, we invite you to join our team. In this role, you will assist customers in understanding and accessing renewable energy solutions, ensuring they receive the information and support they need in French.

Key Responsibilities

• Handle customer inquiries related to renewable energy products and services via phone, email, and live chat in French.
• Provide information on energy solutions, pricing, installation processes, and benefits.
• Assist customers with account management and troubleshooting service-related issues.
• Document customer interactions accurately and follow up to ensure satisfaction.
• Collaborate with technical teams to resolve service challenges efficiently.
• Stay informed about industry trends and advancements in renewable energy.

Requirements

TRL Ltd are currently recruiting for a System Engineer to help with the preparation of the Level 3 and Level 4 Commissioning Procedures for assigned NSP/ BOP/ Common systems based on commissioning specifications provided by the EPC Contractor. Preparing lay up & conservation procedures for assigned systems in preparation for the refurbishment outage. Providing oversight on field activities related to commissioning. Reporting commissioning problems and participating in their diagnosis and resolution. Interfacing as required with all groups involved directly or indirectly with the commissioning of systems. Preparing commissioning reports. Preparing Return to Service (RTS) procedures for assigned systems post-refurbishment.

Requirements

Within the terms of reference and context provided the Superintendent, NSP/BOP/Common systems and through collateral relationships with peers within the PMO, the System Engineer is accountable for the following: