FullStack Engineer (FinTech / AI-Infrastructure)

Location: New York City (Office)

Compensation: $130K - $185K

We are the developers of a pioneering yield-bearing synthetic dollar backed by AI infrastructure assets. Our platform allows emerging AI cloud providers to efficiently finance GPU expansion by leveraging income-generating hardware as collateral. By combining deep underwriting expertise with transparent, on-chain infrastructure, we provide flexible, non-recourse financing to AI operators and sustainable, yield-bearing opportunities to capital providers.

We are an extremely flat, Series A-funded organization backed by top-tier investors like Dragonfly, DCG, and Nascent. Our team draws experience from leading institutions such as DRW, Deutsche Bank, and Nansen. We have no middle managers and move quickly from idea to execution.

We are looking for a high-agency FullStack Engineer to help us build the next generation of financial products. You will gain true ownership over our suite of web products, influencing the design and execution of everything from transactional interfaces to data-heavy analytics dashboards.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about helping others and have a keen interest in insurance products and services. As a customer service representative, you will assist clients in navigating their insurance needs while providing exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in French.
• Provide comprehensive information about insurance products, policy details, and claims processes.
• Assist customers with claim submissions and resolve any issues that arise during the claims process.
• Address customer complaints and inquiries with a focus on achieving satisfaction and solution-oriented outcomes.
• Document all customer interactions accurately in the CRM system for future reference and compliance purposes.
• Work collaboratively with underwriting and claims teams to ensure a seamless customer experience.
• Stay informed about industry regulations and changes to provide accurate advice to customers.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service and have a passion for helping clients navigate their insurance needs. As a customer service representative, you will assist policyholders in understanding their coverage and addressing any inquiries they may have.

Key Responsibilities

• Manage customer inquiries related to insurance policies, claims, and coverage options in Lithuanian via phone, email, and live chat.
• Provide clear explanations of policy details, terms, and conditions to clients.
• Assist customers with the claims process, including documentation and follow-up.
• Resolve issues and concerns efficiently while maintaining a high level of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with underwriting and claims teams to ensure timely support and communication.
• Stay updated on insurance products and industry regulations to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the insurance industry. This is a fantastic role for individuals who are customer-oriented and have an interest in the insurance sector. In this position, you will provide essential support to clients regarding their insurance policies, helping them navigate inquiries and ensuring they receive the guidance they need in Estonian.

Key Responsibilities

• Manage and respond to customer inquiries about insurance products, claims, and policies via phone, email, and chat in Estonian.
• Assist clients in understanding their coverage options and making informed decisions.
• Guide customers through the claims process, providing updates and facilitating communication.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Work collaboratively with underwriting and claims teams to resolve customer issues efficiently.
• Stay updated on insurance regulations and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who possess a passion for helping others and a strong interest in insurance products and services. As a customer service representative, you will assist clients with inquiries and guide them through insurance processes in Serbian.

Key Responsibilities

• Manage customer inquiries related to insurance policies, claims, and services via phone, email, and live chat in Serbian.
• Provide clear and accurate information regarding coverage options, policy details, and claims procedures.
• Assist customers with policy changes, renewals, and cancellations.
• Resolve any customer complaints or issues efficiently, ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with underwriting and claims teams to ensure smooth service delivery.
• Stay informed on insurance industry trends and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Italian Speaking Customer Service Representatives in the insurance industry. This role is perfect for individuals who are passionate about helping customers understand their insurance options and ensuring they receive the support they need. As a member of our dedicated team, you will provide exceptional service and assistance in Italian, fostering positive relationships with clients.

Key Responsibilities

• Assist customers with inquiries related to insurance products, policies, and claims via phone, email, and chat in Italian.
• Provide clear explanations of policy details, coverage options, and pricing structures.
• Guide clients through the claims process, ensuring they receive timely updates and support.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with underwriting and claims teams to facilitate resolution of customer issues.
• Stay updated on industry regulations and company offerings to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Spanish Speaking Customer Service Representatives in the insurance industry. This role is perfect for individuals who have a passion for helping others and a desire to make a difference in the lives of clients seeking assistance with their insurance needs. In this position, you will provide excellent service in Spanish, ensuring customers receive the guidance they need regarding their insurance policies and claims.

Key Responsibilities

• Manage customer inquiries regarding various insurance products, policy details, and claims processes through phone, email, and chat in Spanish.
• Provide clear and precise information to clients regarding coverage options, premiums, and policy modifications.
• Assist customers with filing claims and troubleshooting any issues encountered with their policies.
• Document all interactions accurately in our customer relationship management (CRM) system.
• Work closely with claims and underwriting teams to ensure timely resolutions for customers.
• Stay informed about updates and changes in insurance regulations and products to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the insurance industry. This role offers a fantastic opportunity for individuals who are passionate about customer service and want to make a difference in people's lives by assisting them with their insurance needs. You will communicate with clients in Portuguese, helping them navigate their inquiries and ensuring a smooth and supportive experience.

Key Responsibilities

• Respond to customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in Portuguese.
• Provide accurate and clear information regarding products, including details about benefits and exclusions.
• Assist customers with the claims process, providing guidance and resolution for any issues.
• Document all customer interactions and maintain up-to-date records in our CRM system.
• Collaborate with claims processors and underwriting teams to enhance customer service quality.
• Stay informed about industry trends, policy changes, and insurance regulations.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Polish Speaking Customer Service Representatives in the insurance industry. This role offers a fantastic opportunity for individuals who are enthusiastic about providing assistance and support to clients seeking insurance solutions. As a customer service representative, you will utilize your fluency in Polish to effectively communicate with clients, addressing their inquiries and helping them navigate their insurance needs.

Key Responsibilities

• Manage customer inquiries related to insurance products, policies, and claims through phone, email, and chat in Polish.
• Provide clear and accurate information about coverage options and insurance procedures.
• Assist clients with policy modifications, renewals, and claims submissions.
• Resolve customer issues and complaints with professionalism and empathy.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with underwriting and claims teams to facilitate a smooth customer experience.
• Stay updated on insurance regulations and company products to provide the best service.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the insurance industry. This role is perfect for those passionate about helping clients navigate their insurance inquiries and ensuring they receive the best possible support. As a vital part of our team, you will assist customers from various Nordic countries, providing comprehensive service in their native languages while addressing their insurance needs.

Key Responsibilities

• Handle customer inquiries regarding insurance products, claims, and policies via phone, email, and chat in Nordic languages.
• Provide clear and accurate information on coverage options, premiums, and claims processes.
• Assist clients in completing claims submissions and managing follow-ups.
• Resolve customer issues and complaints efficiently to ensure satisfaction.
• Maintain detailed records of customer interactions and ensure data accuracy in the CRM system.
• Collaborate with underwriting and claims teams to deliver a seamless customer experience.
• Stay updated on industry regulations and changes to insurance products.

Requirements