Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about helping others and have a keen interest in insurance products and services. As a customer service representative, you will assist clients in navigating their insurance needs while providing exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in French.
• Provide comprehensive information about insurance products, policy details, and claims processes.
• Assist customers with claim submissions and resolve any issues that arise during the claims process.
• Address customer complaints and inquiries with a focus on achieving satisfaction and solution-oriented outcomes.
• Document all customer interactions accurately in the CRM system for future reference and compliance purposes.
• Work collaboratively with underwriting and claims teams to ensure a seamless customer experience.
• Stay informed about industry regulations and changes to provide accurate advice to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for French Speaking Customer Service Representatives in the insurance industry. This role is perfect for individuals who are passionate about helping customers navigate their insurance needs and have a strong background in customer service. As a key member of our team, you will assist clients in understanding their insurance policies, processing claims, and resolving any inquiries in a professional and friendly manner.

Key Responsibilities

• Respond to customer inquiries regarding insurance products, policy details, and claims processes via phone, email, and chat in French.
• Provide clear explanations and guidance to help clients make informed decisions about their insurance needs.
• Assist customers in filing claims and troubleshooting issues related to their policies.
• Document customer interactions accurately to maintain comprehensive records.
• Collaborate with insurance adjusters and underwriters to facilitate timely resolution of claims.
• Stay updated on insurance regulations and product offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Spanish Speaking Customer Service Representatives in the insurance industry. This role is perfect for individuals who have a passion for helping others and a desire to make a difference in the lives of clients seeking assistance with their insurance needs. In this position, you will provide excellent service in Spanish, ensuring customers receive the guidance they need regarding their insurance policies and claims.

Key Responsibilities

• Manage customer inquiries regarding various insurance products, policy details, and claims processes through phone, email, and chat in Spanish.
• Provide clear and precise information to clients regarding coverage options, premiums, and policy modifications.
• Assist customers with filing claims and troubleshooting any issues encountered with their policies.
• Document all interactions accurately in our customer relationship management (CRM) system.
• Work closely with claims and underwriting teams to ensure timely resolutions for customers.
• Stay informed about updates and changes in insurance regulations and products to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the insurance industry. This role is perfect for those passionate about helping clients navigate their insurance inquiries and ensuring they receive the best possible support. As a vital part of our team, you will assist customers from various Nordic countries, providing comprehensive service in their native languages while addressing their insurance needs.

Key Responsibilities

• Handle customer inquiries regarding insurance products, claims, and policies via phone, email, and chat in Nordic languages.
• Provide clear and accurate information on coverage options, premiums, and claims processes.
• Assist clients in completing claims submissions and managing follow-ups.
• Resolve customer issues and complaints efficiently to ensure satisfaction.
• Maintain detailed records of customer interactions and ensure data accuracy in the CRM system.
• Collaborate with underwriting and claims teams to deliver a seamless customer experience.
• Stay updated on industry regulations and changes to insurance products.

Requirements

Mercier Consultancy MD is excited to offer a position for Dutch Speaking Customer Service Representatives in the insurance industry. This role is an excellent opportunity for individuals who excel in customer relations and are eager to support clients in navigating their insurance needs. As a representative, you will provide assistance in Dutch, ensuring that customers receive accurate information and exceptional service related to their insurance policies and claims.

Key Responsibilities

• Handle customer inquiries about insurance products, policy details, and claims processes via phone, email, and chat in Dutch.
• Provide clear and concise information regarding coverage options, rates, and benefits.
• Assist clients with submitting claims and resolving any issues that may arise.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with internal teams to ensure timely and effective resolution of customer issues.
• Stay up to date with industry regulations and product offerings to provide informed responses.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sr. Product Manager - Client Group in the USA.

We are seeking a strategic and experienced Senior Product Manager to drive the development of scalable tools, data services, and workflows that power the client-facing operations of a high-growth health tech company. This role will sit at the center of cross-functional collaboration, designing solutions for internal teams like Customer Success, Sales, and Implementation, while also delivering value directly to clients. You’ll help build and refine systems around eligibility data, claims processing, reporting, and more—bringing a product mindset to critical business operations. If you thrive in fast-paced, complex environments and enjoy solving data interoperability and automation challenges, this opportunity is for you.

Accountabilities: