Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officer to help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We build in small, focused initiative teams: a Product Engineer working alongside a PM and a designer, supported by an Engineering Manager who helps you grow. You'll also work shoulder-to-shoulder with engineering peers across initiatives in a shared codebase. The whole team owns whether the work moves its metric.

AI coding agents are a force multiplier here — they give a small, senior team the leverage to ship more, faster, and at a higher bar for quality. We hire engineers who are wired for ownership and energized by shipping to a real marketplace with customers and pros on both sides.

The Role

You're the engineering anchor of an initiative — working as part of a tight team with your PM and designer, and alongside engineering peers on adjacent initiatives. You have a hand in the full lifecycle: shaping the problem, deciding the technical approach, directing AI agents to implement much of the code, shipping to production, and — with your team — owning the outcome.

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services — operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Engineering at LawnStarter

We build in small, focused initiative teams: a Product Engineer working alongside a PM and a designer, supported by an Engineering Manager who helps you grow. You'll also work shoulder-to-shoulder with engineering peers across initiatives in a shared codebase. The whole team owns whether the work moves its metric.

AI coding agents are a force multiplier here — they give a small, senior team the leverage to ship more, faster, and at a higher bar for quality. We hire engineers who are wired for ownership and energized by shipping to a real marketplace with customers and pros on both sides.

The Role

You're the engineering anchor of an initiative — working as part of a tight team with your PM and designer, and alongside engineering peers on adjacent initiatives. You have a hand in the full lifecycle: shaping the problem, deciding the technical approach, directing AI agents to implement much of the code, shipping to production, and — with your team — owning the outcome.

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services.

About Engineering Quality at LawnStarter

Our QA team is growing, and we're investing real money in better test coverage. We already have shared quality standards and a QA squad that organizes itself horizontally across teams. What we don't have is someone dedicated to owning that vision: every QA is heads-down on their own team, so nobody has the room to drive the standards forward, unify how the squad works, or push the state of the art. That's the gap this role fills. It's not a nice-to-have we're adding because things are going well. It's the structure and leadership we need to make what we've already built actually compound.

The Role

You'll be LawnStarter's first Principal Quality Engineer, reporting directly to the Head of Engineering. We already have quality standards, working CI/CD gates, and AI tooling in the mix. Nobody owns the vision behind all of it, drives it forward, or leads the QA squad that keeps it running. You will.

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and related services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services.

About Engineering Quality at LawnStarter

Our QA team is growing, and we're investing real money in better test coverage. We already have shared quality standards and a QA squad that organizes itself horizontally across teams. What we don't have is someone dedicated to owning that vision: every QA is heads-down on their own team, so nobody has the room to drive the standards forward, unify how the squad works, or push the state of the art. That's the gap this role fills. It's not a nice-to-have we're adding because things are going well. It's the structure and leadership we need to make what we've already built actually compound.

The Role

You'll be LawnStarter's first Principal Quality Engineer, reporting directly to the Head of Engineering. We already have quality standards, working CI/CD gates, and AI tooling in the mix. Nobody owns the vision behind all of it, drives it forward, or leads the QA squad that keeps it running. You will.

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $150M in annual bookings and two consecutive years of profitability. We're expanding beyond lawn care to become the one-stop shop for all home services, and we're investing in the next generation of our platform to get there.

About the Team

We're a high-leverage team of Product Data Analysts embedded across the business, owning the semantic layer and the metrics everyone trusts. We turn "I have a hunch" into "here's what actually happened," and we're the reason teams across the company can make calls on evidence instead of instinct. This role brings dedicated analytical firepower to the Pro (supply) side of that work.

Requirements

The Role

As a Lead Product Data Analyst, you'll directly impact our results through insights and reports. You'll work closely with product managers, researchers, and other business stakeholders, helping with prioritization, assessments, and business recommendations. Alongside the rest of the Analytics team, it's your responsibility to nurture the data-driven culture within the company, making data easier to consume, whether through interactive reports, easy-to-use datasets, documentation, or training.

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Analytics at LawnStarter

We're a small, senior analytics team supporting the entire company, product, marketing, operations, and finance all run on the data we serve. The foundation is solid: a centralized Redshift data warehouse where all source data lands, modeled in dbt and orchestrated by Airflow, with Segment feeding event data in. You won't be stitching scattered sources together, the platform exists; your job is to make it trustworthy and keep it that way. We're mid-migration to Lightdash as our single BI platform, replacing Tableau and Metabase.

Here's the honest gap: everyone on the team today is an analyst. Data quality, tracking standards, and platform hygiene get done as side work, squeezed between analyses. Nobody wakes up thinking about them, which is exactly the job we're hiring for.

The Role