Mercier Consultancy MD is excited to announce an opening for Lithuanian Speaking Customer Service Representatives in the Information Technology (IT) industry. This position is an excellent opportunity for individuals who are enthusiastic about technology and have a passion for helping customers. As a member of our customer service team, you will assist clients in navigating technical issues and providing support in Lithuanian, ensuring they have a seamless experience with our IT products and services.

Key Responsibilities

• Handle customer inquiries related to IT products and services via phone, email, and live chat in Lithuanian.
• Provide technical support and troubleshooting assistance for software and hardware issues.
• Educate customers on product features and best practices for optimal use.
• Document customer interactions and solutions in the CRM system for future reference.
• Collaborate with IT teams to escalate and resolve complex technical issues.
• Stay up-to-date with industry trends and advancements to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Biotechnology industry. We are looking for individuals who are passionate about science and customer interaction. In this role, you will assist clients with inquiries related to biotechnology products and services while delivering exceptional support in Slovenian.

Key Responsibilities

• Manage customer inquiries about biotechnology products, services, and support via phone, email, and live chat in Slovenian.
• Provide detailed information on product specifications, usage, and availability to customers.
• Assist with order processing, tracking, and resolving issues related to shipments and deliveries.
• Work collaboratively with technical teams to address and resolve complex customer queries.
• Document all customer interactions accurately and maintain records in the CRM system.
• Stay informed about new developments in the biotechnology field to provide effective and knowledgeable service.
• Ensure compliance with industry regulations and ensure customer information is handled confidentially.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Global Payment Technology Company. This role is perfect for individuals who are passionate about financial technology and dedicated to delivering outstanding customer service. As a representative, you will assist customers with their payment inquiries and support them in navigating the various services offered by our client.

Key Responsibilities

• Manage customer inquiries related to payment processing, account management, and service features via phone, email, and chat in Dutch.
• Provide timely and accurate information regarding payment solutions, transaction issues, and account setup.
• Assist customers with troubleshooting and resolving payment-related issues efficiently.
• Document all customer interactions and maintain accurate records in the CRM system for follow-up and analysis.
• Collaborate with internal teams to address customer needs and enhance overall service delivery.
• Stay informed about industry trends and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prestigious German automobile manufacturer. This role is ideal for individuals passionate about the automotive industry and dedicated to providing outstanding support to customers. As a customer service representative, you will assist clients in Dutch, ensuring they have a positive and informative experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive services, vehicle specifications, and maintenance via phone, email, and chat in Dutch.
• Provide information about vehicle features, financing options, and promotions offered by the manufacturer.
• Assist customers with service bookings, vehicle repairs, and warranty issues.
• Resolve customer complaints efficiently and ensure high levels of customer satisfaction.
• Document all customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with dealership teams and internal departments to provide timely updates and solutions.
• Stay informed on industry trends, product launches, and service offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present an exceptional opportunity for Dutch Speaking Customer Service Representatives for an esteemed American Multinational Technology Company. In this dynamic role, you will be integral in delivering top-tier support to customers while leveraging your expertise in technology products and services. If you are enthusiastic about technology and possess a strong customer service orientation, we want to hear from you!

Key Responsibilities

• Handle customer inquiries regarding technology products and services via phone, email, and chat in Dutch.
• Provide detailed information about product features, troubleshooting processes, and technical support.
• Assist customers with account management and service-related issues.
• Document all customer interactions accurately in the CRM system, following up on inquiries as needed.
• Collaborate with internal teams to resolve technical issues and enhance customer satisfaction.
• Stay updated on product offerings and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to offer a position for French Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who are customer-focused, detail-oriented, and eager to assist clients in managing their banking needs. As a key member of our team, you will provide exceptional service in French, ensuring customers receive the guidance and support they require in a timely and professional manner.

Key Responsibilities

• Respond to customer inquiries regarding banking services, account management, and financial products via phone, email, and chat in French.
• Assist customers with account setup, transaction inquiries, and problem resolution.
• Provide accurate information about banking regulations, fees, and promotions.
• Document customer interactions and maintain detailed records within the CRM system.
• Collaborate with internal departments to facilitate customer requests and resolve issues.
• Stay updated on banking products and services to provide informed recommendations.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the biotechnology industry. This role presents an amazing opportunity for individuals passionate about science and customer service. You will engage with clients and support their inquiries regarding our biotechnology products and services, ensuring they receive the information and assistance they need in Dutch.

Key Responsibilities

• Respond to customer inquiries about biotechnology products, services, and applications via phone, email, and live chat in Dutch.
• Provide guidance on product usage, benefits, and compliance with industry regulations.
• Assist customers with troubleshooting and problem-solving regarding product-related issues.
• Maintain accurate records of customer interactions and ensure follow-up communications.
• Collaborate with sales and technical teams to deliver comprehensive support to customers.
• Stay informed of advancements in the biotechnology sector to provide clients with up-to-date information.

Requirements

ALUMIL, one of the most evolved and technologically advanced groups in research, development and production of architectural aluminium systems in Europe, is looking to fill the following position:

Store Manager Rhodes

Who are we looking for?

We are seeking a proactive and dynamic Store Manager for our location in Rhodes. This position requires strong leadership skills, exceptional customer service orientation, and a solid understanding of sales strategies in the retail environment. The ideal candidate supports sales in the wider Dodecanese region and will be responsible for overseeing the daily operations of the store, ensuring that it runs smoothly and efficiently, while meeting all sales goals.

Areas of responsibilities:

Mercier Consultancy MD is excited to announce a position for Polish Speaking Customer Service Representatives in the Transportation industry, particularly within rail and shipping services. If you are looking for a dynamic role that combines customer service excellence with a passion for transportation, this opportunity is for you. You will be responsible for providing top-notch assistance to customers in Polish, helping them navigate their transportation inquiries and requirements.

Key Responsibilities

• Handle customer inquiries related to transportation services, booking processes, and shipping information via phone, email, and live chat in Polish.
• Provide detailed information on service options, pricing, and schedules.
• Assist customers with reservations, changes, and cancellations promptly.
• Resolve customer complaints and issues to ensure satisfaction and loyalty.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with operational and logistics teams to deliver timely information to customers.
• Stay updated on transportation policies, industry trends, and service changes.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives in the Information Technology (IT) industry. Join our dynamic team where you will be at the forefront of assisting clients with their IT-related inquiries and support needs. With your fluency in Dutch, you will help ensure that customers receive high-quality service and technical assistance, enhancing their overall experience with our innovative IT solutions.

Key Responsibilities

• Manage customer inquiries related to IT products and services via phone, email, and chat in Dutch.
• Provide technical support assistance and troubleshoot issues for software and hardware applications.
• Educate customers on product features, updates, and troubleshooting techniques.
• Document customer interactions and technical issues accurately, ensuring follow-up where necessary.
• Collaborate with technical support teams to deliver solutions and resolve complex inquiries.
• Stay updated on industry trends and advancements to better assist customers.
• Participate in continuous learning opportunities to enhance product knowledge and service skills.

Requirements