Join Our Team!

Are you a fluent Dutch speaker looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Dutch Speaking Customer Representative with the exceptional benefit of paid relocation to Greece!

This role provides the unique chance to combine your professional skills with the experience of living in a beautiful Mediterranean country.

Your Role:

• Deliver exceptional customer support to Dutch-speaking clients, ensuring their inquiries are addressed promptly and professionally.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to provide quick and accurate assistance.
• Collaborate with your team to ensure timely resolution of any customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong customer service orientation and excellent communication skills.
• Eager to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to relocate to Greece and embrace this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity based in Greece? At Mercier Consultancy MD, we are excited to invite applications for the position of Danish Speaking Customer Representative.

This role offers you the chance to work from home while enjoying the beautiful surroundings and culture of Greece, all while providing exceptional service to our valued customers.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their queries are addressed with professionalism and understanding.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to provide accurate and timely assistance.
• Collaborate with team members to ensure efficient resolution of customer concerns.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer service orientation.
• Willingness to learn new tools and technologies for a work-from-home environment.
• Self-motivated, proactive, and excels in a dynamic work setting.
• Ability to work remotely while residing in Greece.

Benefits

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We are seeking an Onboarding Specialist to join our dynamic HR team, where you will play a critical role in ensuring a smooth and positive experience for new employees as they transition into our organization. In this position, you will be responsible for managing the onboarding process from start to finish, which includes facilitating orientation sessions, providing essential resources, and addressing any inquiries new hires may have. You will collaborate closely with various departments to ensure compliance with company policies and facilitate the completion of necessary documentation. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for fostering a welcoming and inclusive workplace culture. Your ability to engage and support new team members will be pivotal in helping them acclimate quickly and effectively to their new roles.

Responsibilities

Integrations Engineer - APAC

Location: Remote (GMT +5 up to GMT+9)

Compensation: Competitive

We are a leading Decentralized Finance (DeFi) lending protocol that recently secured $50 million in funding from world-class investors including Ribbit Capital, a16z crypto, and Coinbase Ventures. With over $9 billion in assets supplied, our protocol is setting a new standard for open, efficient, and resilient lending.

We are scaling our team to establish our protocol as a cornerstone of a new internet-native financial system. We are looking for a technical, partner-facing Solutions Engineer to accelerate our expansion across the APAC region.

Your mission is to provide technical guidance and support to crypto-native partners and integrators within their timezone. By leveraging your fluency in Mandarin and English, you will enable faster implementation cycles and forge stronger partnerships across the region's most influential platforms.

What You Will Do

Mercier Consultancy MD is looking for a committed Polish Customer Support Travel Agent to join our dynamic team in Athens. In this role, you will provide exceptional support to our Polish-speaking clients, helping them plan, book, and enjoy their travel experiences to the fullest.

Key Responsibilities

• Deliver top-notch customer support to Polish-speaking clients through various communication channels, including phone, email, and chat.
• Assist clients with inquiries about travel arrangements, destinations, and our range of services.
• Create personalized travel itineraries that meet clients’ tastes, preferences, and budgets.
• Efficiently handle customer complaints and issues, ensuring resolutions that promote customer satisfaction.
• Maintain accurate records of client interactions in our CRM system for effective follow-ups and service improvements.
• Stay updated on travel industry trends, destination highlights, and best practices to provide well-informed advice to clients.

Requirements

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading tech company in Greece. This position is tailored for individuals who possess a passion for technology and a dedication to providing exceptional customer support. In this role, you will help customers navigate their inquiries and resolve issues efficiently, all while communicating in Dutch.

Key Responsibilities

• Manage customer inquiries regarding tech products and services via phone, email, and live chat in Dutch.
• Provide assistance with product installation, troubleshooting, and usage instructions.
• Educate customers about features, updates, and promotional offers.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical teams to address customer concerns and improve service delivery.
• Stay informed about the latest technology trends and product offerings to provide informed support.

Requirements

Join Our Team!

Are you fluent in Portuguese and seeking an exciting opportunity that allows you to work remotely from the beautiful country of Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Portuguese Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a rich cultural experience while contributing to outstanding customer service.

Your Role:

• Provide exceptional customer support to Portuguese-speaking clients, ensuring inquiries are resolved with professionalism and efficiency.
• Communicate effectively through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Portuguese (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a clear customer service orientation.
• Eager to learn new technologies and tools conducive to a remote work environment.
• Self-motivated, proactive, and able to thrive in a fast-paced setting.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is excited to offer a unique opportunity for Dutch speakers looking to work from the beautiful setting of Greece! This remote position provides the flexibility to work from home while earning a competitive salary of €1733 per month. As a key member of our team, you will engage with clients, providing exceptional service and support in Dutch. This role is perfect for individuals who are self-motivated, enjoy working independently, and are looking to immerse themselves in a vibrant culture while maintaining a fulfilling career.

Key Responsibilities

• Manage customer inquiries and provide support via various communication channels in Dutch.
• Maintain high standards of service while addressing customer requests and resolving issues.
• Collaborate with team members to enhance customer experience and business processes.
• Document and track customer interactions to ensure effective follow-up.
• Contribute to team goals and participate in regular meetings to discuss performance metrics.
• Stay informed about company products and services to provide accurate information to clients.

Requirements

Please note that the position is based in Sofia, Bulgaria. Relocation package is included for candidates applying from outside of Bulgaria.

Join our client in Bulgaria as a Finnish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience.

Key Responsibilities:

• Deliver professional support for our client's products and services, maintaining a stellar customer satisfaction rate 
• Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customers
• Engage customers through multiple channels, including phone, email and chat
• Resolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocols 
• Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores 
• Collaborate with team members to share best practices and contribute to the knowledge base 
• Participate in ongoing training and stay updated on product knowledge and industry trends

Requirements

What You'll Need: