Mercier Consultancy MD is thrilled to present an opportunity for a Dutch Inbound Sales Representative, working remotely from beautiful Greece. This position is ideal for individuals who are passionate about sales and customer service. In this role, you will be the first point of contact for potential customers, assisting them in making informed purchasing decisions.

Key Responsibilities

• Manage incoming inquiries from Dutch-speaking customers via phone, email, and chat, providing prompt and professional assistance.
• Understand customer needs and recommend suitable products or services.
• Process orders and ensure all sales documentation is accurately completed.
• Maintain customer records and document interactions in the CRM system.
• Collaborate with other departments to resolve customer issues and provide exceptional support.
• Achieve personal and team sales goals while fostering positive customer relationships.
• Stay updated on product knowledge and market trends to effectively assist customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Danish Customer Advisor in the retail sector, offering a remote work arrangement throughout Greece. If you are enthusiastic about retail and have a passion for delivering excellent customer service, we invite you to join our dedicated team!

Key Responsibilities

• Provide high-quality customer support to Danish-speaking clients via phone, email, and chat regarding retail products and services.
• Assist customers with inquiries, guide them through purchasing decisions, and resolve any issues they may encounter.
• Handle customer complaints and provide effective solutions to enhance the shopping experience.
• Document all customer interactions in the CRM system to ensure accurate records and follow-up.
• Collaborate with internal teams to share customer feedback and suggest improvements to services.
• Stay informed about current retail products, trends, and company offerings to provide informed assistance to customers.

Requirements

About the Job

At Excelya, we believe in Audacity, Care, and Energy in everything we do. As a Buyer, you will play a crucial role in our procurement team, ensuring that we acquire the best quality products and services while managing costs effectively. Your expertise will contribute to our mission to deliver excellence in clinical research and development.

Within the Industrial and Quality Department and reporting to the Purchasing Manager, you will be responsible for purchasing goods necessary for the company and will manage supplier relationships. You will ensure that performance objectives are met in terms of cost, quality, and delivery times.

Main Responsibilities:

• Define and implement purchasing strategies for your assigned purchasing categories, in line with the company's overall strategy and subject to approval by your line manager.

• Gather the company's purchasing requirements and communicate them to suppliers and service providers.

• Participate in achieving project deliverables related to purchasing-related topics.

• Issue calls for tenders and select suppliers.

• Negotiate the most favorable commercial terms and formalize agreements.

• Manage the supplier panel for your assigned purchasing categories:

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are looking for energetic individuals who are fluent in Dutch and have a passion for sales. In this role, you will be instrumental in promoting and selling our client's exceptional products and services, while building valuable relationships with customers.

Key Responsibilities

• Identify and connect with potential clients using various outreach methods, including phone calls and emails.
• Effectively communicate the features and benefits of our client’s offerings to facilitate informed purchasing decisions.
• Achieve or surpass individual sales targets and contribute to the overall success of the sales team.
• Stay informed about market trends and competitor activities, adjusting sales strategies accordingly.
• Work closely with marketing and support teams to ensure exceptional customer service and satisfaction.
• Engage in continuous training to enhance product knowledge and sales skills.

Requirements

Join Mercier Consultancy MD for an exciting position as a Dutch Speaking Sales Representative with relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic individuals fluent in Dutch who are eager to embrace new challenges and explore a dynamic work environment. As part of our sales team, you will be responsible for promoting our client's distinctive products and services, effectively contributing to their expansion in the market.

Key Responsibilities

• Establish and develop relationships with potential customers through various sales channels.
• Provide clients with detailed information about products and services, guiding them towards informed purchasing decisions.
• Meet and exceed sales goals and performance metrics set by the management.
• Keep updated with market trends and competitor activities to leverage sales strategies effectively.
• Collaborate with colleagues and departments to enhance overall customer satisfaction.
• Participate in training sessions to enhance personal development and product knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives within a leading Automotive Company in Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing outstanding customer support. As a representative, you will engage with clients in German, assisting them with inquiries related to automotive products and services, ensuring an exceptional customer experience.

Key Responsibilities

• Manage customer inquiries related to automotive services, including vehicle specifications, maintenance, and purchasing options via phone, email, and chat in German.
• Provide detailed information about vehicles, warranty coverage, and service appointments.
• Assist customers with order placements, modifications, and handling of complaints or issues.
• Resolve customer inquiries efficiently while ensuring a positive outcome and customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective record-keeping.
• Collaborate with sales and technical teams to provide the best solutions to customer queries.
• Stay updated on automotive trends and product offerings to provide accurate and current information.

Requirements

Join us as our new Warehouse Assistant

We are looking for a dedicated Warehouse Assistant to join us in supporting DOFs supply chain activities. This role is crucial in ensuring smooth logistics operations and maintaining compliance with our departmental procedures.

As a Warehouse Assistant, you will assist with the administration of project equipment logistics, including the mobilization and demobilization of project equipment at the Warehouse or Norwegian Ports. You will handle logistics and customs requirements for shipments to and from various global locations, ensuring the safe and proper storage of goods. General housekeeping in the Warehouse and Stores will also be part of your responsibilities, along with conducting regular checks to ensure compliance with our procedures.

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.

Key Responsibilities

• Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
• Assist customers with product purchasing, account management, and service configurations.
• Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
• Maintain detailed documentation of customer interactions and feedback in the CRM system.
• Collaborate with technical teams to facilitate efficient solutions for customer issues.
• Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
• Assist customers with order processing, tracking, and resolution of any service issues.
• Provide detailed product information and guidance to help customers make informed purchasing decisions.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with internal teams to address customer concerns effectively and improve service delivery.
• Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
• Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
• Help customers with order tracking, service appointments, and technical support.
• Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
• Stay informed about the latest automotive trends, product updates, and industry developments.

Requirements