Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for a renowned Swiss Buy Now, Pay Later provider. This exciting role allows you to engage with customers and assist them in understanding financial solutions that enhance their purchasing experience. As a vital member of our support team, you will deliver exceptional service to Dutch-speaking clients from the comfort of your home.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to buy now, pay later services.
• Provide clear explanations of payment options and help customers navigate their accounts and transactions.
• Address customer complaints and resolve issues in a timely and professional manner.
• Document interactions accurately in our CRM system to ensure proper follow-up and service quality.
• Collaborate with team members and other departments to improve customer service processes and outcomes.
• Stay updated on product knowledge, promotions, and financial solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food, hospitality, and providing outstanding customer service, this role is for you. You will assist customers by addressing their inquiries and enhancing their dining and purchasing experiences, all while communicating effectively in Finnish.

Key Responsibilities

• Manage customer inquiries related to food and beverage products, services, and promotions via phone, email, and live chat in Finnish.
• Provide information on menu items, nutrition, ingredients, and preparation methods.
• Assist customers with order placements, modifications, and inquiries regarding delivery or service.
• Address and resolve customer complaints and issues promptly and courteously.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with kitchen and service teams to ensure a seamless customer experience.
• Stay informed on food and beverage trends to deliver relevant and engaging customer interactions.

Requirements

Union Maritime Limited has experienced exceptional growth over the last five years, and as part of this expansion, we recognise the need to strengthen our global commercial presence.

We are excited to introduce a new and highly impactful role: Commercial Analytics Associate. Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding Commercial team. 

Role Summary

Based in our London office, this position offers an outstanding opportunity for a motivated and ambitious individual to make a significant contribution to our dynamic and rapidly expanding team.

This role offers hands-on experience in the fast-paced world of international shipping and maritime investments, enabling you to make direct contributions to Union Maritime's continued growth and success.

A primary focus will be on the EU Emissions Trading System (EU ETS), FuelEU Maritime, and the IMO Greenhouse Gas Fuel Intensity (IMO GFI), requiring the ability to translate complex legislative text into precise, actionable analytical tools.​ 

Key Responsibilities

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Real Estate industry. If you are a motivated individual who enjoys assisting clients in navigating real estate inquiries and transactions, this position is perfect for you. You will play a key role in helping customers find their ideal properties while providing top-notch service in Spanish.

Key Responsibilities

• Manage customer inquiries related to real estate listings, property details, and transactions via phone, email, and live chat in Spanish.
• Provide information on market trends, pricing, and the purchasing or renting process.
• Assist clients with scheduling property viewings and understanding loan options.
• Resolve issues or concerns promptly, ensuring customer satisfaction throughout their real estate journey.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with real estate agents and teams to facilitate a seamless customer experience.
• Stay updated on industry developments and changes in real estate regulations.

Requirements

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the Manufacturing industry. This role offers a fantastic opportunity for individuals who are passionate about customer service and have a keen interest in the manufacturing sector. As a representative, you will assist customers in navigating their inquiries and ensuring they receive the best possible support in their native language.

Key Responsibilities

• Manage customer inquiries related to manufacturing products and services via phone, email, and live chat in Nordic languages (Swedish, Norwegian, Danish, or Finnish).
• Provide detailed product information, pricing, and specifications to assist customers in their purchasing decisions.
• Support customers with order processing, tracking, and issues related to delivery.
• Document all customer interactions accurately to maintain up-to-date records in the CRM system.
• Collaborate with sales and production teams to resolve customer issues efficiently.
• Stay informed about industry trends and product developments to better assist customers.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Unimed Maritime is seeking an experienced and highly motivated Logistics Manager with specialized expertise in Foreign Trade Zone (FTZ) operations, customs compliance, and transportation management. This role will be responsible for managing the logistical, administrative, and compliance functions of Unimed’s FTZ program, while ensuring the efficient movement of goods across international and domestic networks. The ideal candidate will bring 7+ years of experience in logistics and FTZ operations, strong working knowledge of U.S. Customs regulations, and the ability to lead a team of FTZ Coordinators while collaborating cross-functionally across the company.

Key Responsibilities:

Reporting to the Procurement Manager, this role is responsible for the procurement supply continuity and the deployment of regional sourcing strategies for their assigned purchasing area. The Purchasing/Procurement Specialist is a member of the Procurement Team. This position will, along with other team members in the department, ensure the best sourcing for all products procured based on cost, quality, and delivery- overall value to the organization.

Requirements

At ALUMIL, we are building excellence every day. With over 30 years of experience in the production of architectural aluminium systems and a dedicated team of 3,000 employees, we stand as one of the most advanced companies globally. Our state-of-the-art production lines across 12 factories in Europe enable us to deliver innovative solutions while fostering a culture that emphasizes integrity, team spirit, initiative, loyalty, and 'meraki'—the art of working with passion and creativity. We are currently seeking a motivated and detail-oriented Project Buyer to join our dynamic procurement team. In this role, you will be instrumental in supporting our purchasing processes, ensuring the timely acquisition of materials and services necessary for completing our projects.

The role is all about managing the procurement of what we will need for completing our projects such as accessories in the most effective and budget-friendly ways. You'll be applying procurement regulations along with other relevant policies and guidelines to make it all happen!

If you thrive in a fast-paced environment and are eager to contribute to a leading company in the aluminium industry, we would love to hear from you!

At ALUMIL, we are building excellence every day. With over 30 years of experience in the production of architectural aluminium systems and a dedicated team of 2,800 employees, we stand as one of the most advanced companies globally. Our state-of-the-art production lines across 12 factories in Europe enable us to deliver innovative solutions while fostering a culture that emphasizes integrity, team spirit, initiative, loyalty, and 'meraki'—the art of working with passion and creativity. We are currently seeking a motivated and detail-oriented Junior Buyer to join our dynamic procurement team. In this role, you will be instrumental in supporting our purchasing processes, ensuring the timely acquisition of materials and services necessary for our operations.

The role is all about managing the procurement of services and equipment to meet both our current and future company needs in the most effective and budget-friendly ways. You'll be applying procurement regulations along with other relevant policies and guidelines to make it all happen!

If you thrive in a fast-paced environment and are eager to contribute to a leading company in the aluminium industry, we would love to hear from you!