Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
• Assist customers with order processing, tracking, and resolution of any service issues.
• Provide detailed product information and guidance to help customers make informed purchasing decisions.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with internal teams to address customer concerns effectively and improve service delivery.
• Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
• Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
• Help customers with order tracking, service appointments, and technical support.
• Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
• Stay informed about the latest automotive trends, product updates, and industry developments.

Requirements

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

This role is Open worldwide - remote, however if the candidate is based in Riyadh, KSA or Cairo, Egypt then it will be Hybrid.

Role Summary

This is a foundational leadership role to build and lead Soar's procurement function from the ground up. As the Senior Procurement Manager, you will be responsible for creating the entire procurement framework, including all processes, policies, and systems.

In this hands-on role, you will lead high-stakes negotiations for all major purchases. A primary focus will be partnering with our Director of Enterprise Applications to manage the sourcing and commercial negotiation for our critical software stack (e.g., SAP, Hubspot, TMS, LMS). Beyond technology, you will own the sourcing strategy for all other corporate spend, ensuring we get the best value, manage risk, and maintain strict SAMA compliance.

Key Responsibilities

Welcome to PXGEO

PXGEO is an innovative marine geophysical service provider combining the strengths of ocean bottom and towed streamer seismic data acquisition techniques to deliver seamless subsurface imaging for a sustainable future.

What's the role?

This role will be part of our Manta Technology team and will manage procurement of goods and services to support the manufacturing operations of an Original Equipment Manufacturer (OEM). The ideal candidate should have experience of developing and executing tactical procurement plans, as well as developing sourcing / category management strategies for critical high value, complex goods and services required for original equipment manufacturing operations. Goods and services are procured from a global supply base distributed across Asia, Europe, Scandinavia and North America and you should be experienced in managing global sourcing initiatives and leading multi-million-dollar supply negotiations to optimize the supply of the assigned purchasing groups. Key responsibilities include:

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Dutch Speaking Inbound Sales & Administration Representatives. This remote position can be performed from the beautiful locations of Greece or Bulgaria, allowing you to work from anywhere while still being part of our vibrant team. If you have a passion for sales and administration and are eager to help customers find the perfect solutions, we want to hear from you!

Key Responsibilities

• Handle inbound sales inquiries from customers, providing them with product information and assistance in Dutch.
• Process customer orders and manage sales documentation and administration efficiently.
• Collaborate with other teams to ensure seamless processing of customer requests and inquiries.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.
• Support customers throughout their purchasing journey, ensuring a smooth and positive experience.
• Identify opportunities for upselling and cross-selling to meet customer needs and drive sales growth.
• Stay informed about product offerings, services, and market trends to provide excellent service.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the Real Estate industry. If you are passionate about helping others and have a keen interest in real estate, this position is an excellent fit for you. As a member of our team, you will assist clients with their inquiries, providing guidance and support in navigating the real estate market.

Key Responsibilities

• Handle customer inquiries related to real estate services, property listings, and market trends via phone, email, and chat in Estonian.
• Provide clients with detailed information about properties, including features, pricing, and availability.
• Assist customers with the purchasing and leasing processes, answering questions and facilitating communication.
• Document all customer interactions accurately in our CRM system, ensuring follow-up as needed.
• Collaborate closely with real estate agents and brokers to address client needs and concerns effectively.
• Stay updated on local real estate trends and industry developments to provide informed advice.

Requirements

Mercier Consultancy MD is excited to offer a new opportunity for Estonian Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who are passionate about automobiles and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients with their automotive inquiries and ensure they receive the highest level of service in Estonian.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Estonian.
• Provide information on vehicle features, specifications, and pricing, as well as assist customers with their purchasing decisions.
• Assist customers with scheduling service appointments and addressing any service-related inquiries.
• Resolve customer complaints and issues in a timely and effective manner, ensuring satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with service departments to provide customers with accurate and up-to-date information.
• Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the automotive industry. This role is ideal for individuals who are passionate about cars and dedicated to providing exceptional customer support. As a representative, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive prompt and accurate information in Norwegian.

Key Responsibilities

• Manage customer inquiries about automotive services, vehicle features, and maintenance via phone, email, and chat in Norwegian.
• Provide expert guidance on product specifications, purchasing options, and financing plans.
• Assist customers with troubleshooting issues related to their vehicles and coordinate with technical teams for resolution.
• Document all customer interactions clearly and maintain accurate records in our CRM system.
• Collaborate with sales and service teams to improve customer experiences and product knowledge.
• Stay updated on automotive trends and new product releases to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a Global Online Fashion and Beauty Retailer. If you are passionate about fashion and beauty, and enjoy providing top-notch customer service, this role is made for you! You will play a vital role in assisting customers with their inquiries and needs while promoting a positive shopping experience in Dutch.

Key Responsibilities

• Manage customer inquiries regarding fashion and beauty products, orders, shipping, and returns through phone, email, and live chat in Dutch.
• Provide detailed information about product availability, sizes, and styles to assist customers in their purchasing decisions.
• Handle order processing, address any changes or cancellations, and manage customer feedback.
• Resolve issues and complaints promptly, ensuring customer satisfaction and loyalty.
• Keep track of customer interactions and maintain accurate records in our CRM system for future reference.
• Collaborate with logistics and marketing teams to enhance the overall customer experience.
• Stay informed about the latest fashion trends and product offerings to assist customers effectively.

Requirements