Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other. 

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, chats and calls;
• Follow internal procedures and SOPs;
• Collaborate with internal teams to ensure efficient issue resolution;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, chats and calls;
• Follow internal procedures and SOPs;
• Collaborate with internal teams to ensure efficient issue resolution;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Join our team as a Junior Draftsperson!

DOF is seeking a motivated Junior Draftsperson to join our Engineering & Drafting team in the Perth CBD.

Reporting to the Lead Draftsperson, you will have the opportunity to build your career while contributing to complex and rewarding projects across the offshore and subsea industry. This role is ideal for an early-career draftsperson looking to gain hands-on experience, develop technical capability and learn from experienced professionals within a global organisation.

As a Junior Draftsperson, you will support our engineering, tendering, and project teams by producing high-quality technical drawings and design documentation across a range of offshore and subsea work scopes.

Working under the guidance of experienced professionals, you will:

Join our team as a Crewing Coordinator

We are seeking an experienced Crewing Coordinator to join our high-performing team in Perth CBD on a permanent basis.

In this fast-paced and dynamic role, you’ll be the key point of contact for offshore personnel coordination across our Asia Pacific operations. You’ll manage mobilisation, compliance, and logistics for a wide range of vessel-based roles including Diving, ROV, Survey & Inspection, Marine Crew, and Supervisory teams.

Responsibilities:

Your duties will include, but are not limited to:

We are currently building a talent pipeline on behalf of our client, a Single-Family Office in Limassol, for an upcoming Personal Assistant opportunity.

We would be interested in connecting with experienced PAs who have supported HNWI individuals, family offices, senior executives or private households and are confident managing complex personal and business requirements.

The role is expected to involve:

• Complex international travel & luxury itineraries
• Calendar and appointment management
• Private aviation and bespoke travel arrangements
• Special projects and ad hoc requests
• Private and corporate event coordination
• Medical travel and international appointments
• Liaising with premium vendors and service providers
• Handling highly confidential information with complete discretion

Requirements

Join our team as a Warehouse Assistant!

DOF is seeking a dedicated and motivated Warehouse Assistant to join our team. Based in our warehouse and reporting to the Logistics, Assets and Warehouse Manager, you will play a key role in supporting DOF's supply chain and project logistics activities, ensuring equipment, materials and documentation are managed safely, efficiently and in compliance with company and client requirements.

As a Warehouse Assistant, you will support the mobilisation and demobilisation of project equipment, coordinate logistics and customs requirements for domestic and international shipments, and ensure the safe storage and handling of goods. You will work closely with internal project teams, suppliers, freight forwarders and marine agents to ensure equipment and materials are delivered on time and in accordance with operational requirements.

You will also contribute to maintaining a safe, organised and efficient warehouse environment while supporting inventory control, asset tracking and reporting activities.

Responsibilities:

Your duties will include, but are not limited to:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails, chats and calls;
• Follow internal procedures and SOPs;
• Collaborate with internal teams to ensure efficient issue resolution;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Join our team as an Project Accountant

DOF are currently seeking an enthusiastic & detail-orientated Project Accountant to join our Finance team in Perth CBD on a permanent basis.

This is an exciting opportunity to work within a global organisation supporting our Asia Pacific operations. You will work closely in a team of experienced finance professionals, contributing to a broad range of accounting activities within the project space.

As an integral member of the Finance team, you'll have the opportunity to collaborate with colleagues across multiple countries and business functions, supporting the financial performance and governance of a world-class offshore services organisation.

Responsibilities:

Your duties will include, but are not limited to: