Danish Speaking Customer Service for Fashion & Luxury Brand - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand in Greece. This role is perfect for individuals who have a passion for fashion and luxury goods and are committed to delivering exceptional customer experiences. As a representative, you will assist clients in Danish, addressing their inquiries and ensuring that they receive the highest level of service.
Key Responsibilities
- Respond to customer inquiries regarding products, order processes, and brand information via phone, email, and live chat in Danish.
- Provide personalized assistance to customers, ensuring a seamless shopping experience.
- Manage customer feedback and resolve any issues or complaints with professionalism and care.
- Document all customer interactions accurately in the CRM system for future reference.
- Collaborate with sales and marketing teams to keep up-to-date with the latest product launches and promotions.
- Stay informed about trends in the fashion and luxury industry to better serve our clientele.
Requirements