WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

Are you a fluent Finnish speaker with a passion for helping others? Would you like to live and work in one of Europe’s most vibrant and sunny destinations? If so, we have an exciting opportunity for you!

We're looking for friendly and motivated Finnish-speaking Customer Support Agents to join a global team in Greece. This is your chance to represent a major international brand while enjoying a fantastic lifestyle and gaining valuable experience in a multicultural environment.

Your Role

• Communicate with customers via phone, email, and live chat
• Track and manage customer inquiries to ensure timely and effective resolution
• Deliver outstanding service and maintain high levels of customer satisfaction
• Build and maintain positive relationships with partners and clients
• Show empathy, professionalism, and a problem-solving attitude in every interaction
• Meet individual and team performance targets

What You Bring

• Fluent Finnish and very good command of English
• Excellent communication, soft skills, and a genuine desire to help others
• Tech-savviness and confidence in using computers
• A positive attitude, multitasking ability, and team spirit
• Motivation to work in a dynamic and fast-paced environment

What’s in It for You?

Next Job Abroad is thrilled to announce an exciting opening for a Danish Speaking CRM Manager in Copenhagen within the rapidly evolving iGaming sector! If you are passionate about customer relationship management and have a knack for enhancing user engagement and retention, this opportunity is perfect for you. As the CRM Manager, you will play a pivotal role in developing effective CRM strategies that cater specifically to the Danish market, ensuring high levels of customer satisfaction and loyalty.

In this role, you will analyze customer data to gain insights into behaviors and preferences, design targeted campaigns, and implement CRM tools to optimize the player experience. You will work closely with marketing, product, and customer support teams to create a seamless journey that delights our users from their first interaction onwards.

Next Job Abroad is pleased to offer an exciting opportunity for a Danish Speaking Customer Service Representative to join our team in the vibrant iGaming industry located in beautiful Malta. This position is perfect for individuals who are committed to providing excellent customer support and are eager to immerse themselves in an international work environment. You will play a crucial role in assisting our Danish-speaking players with their inquiries, ensuring an exceptional gaming experience.

With the relocation package included, you can look forward to this new adventure where you can thrive professionally while enjoying the stunning landscapes and rich culture of Malta.

Responsibilities

• Deliver outstanding customer support to Danish-speaking clients via live chat, email, and phone.
• Assist players with issues related to their gaming accounts, promotions, and technical challenges.
• Resolve customer inquiries efficiently while maintaining high levels of satisfaction.
• Document customer interactions accurately and provide feedback on service improvements.
• Collaborate with team members and other departments to enhance the overall customer experience.
• Stay knowledgeable about the products and industry trends to assist customers effectively.

Requirements

Next Job Abroad is thrilled to offer an exciting opportunity for a Danish Speaking Bank Customer Service Representative in beautiful Malta! If you possess strong sales skills and a passion for exceptional customer service, this role might be perfect for you. You'll be the key point of contact for our clients, assisting them with banking inquiries and promoting our diverse financial products. This position not only allows for professional development but also provides a chance to enjoy the vibrant Maltese culture and stunning landscapes.

Responsibilities

• Assist customers with banking inquiries and provide information on products and services in both Danish and English.
• Utilize your sales expertise to understand customer needs and recommend suitable financial solutions.
• Support clients with account openings, transactions, and banking-related tasks.
• Collaborate with the sales team to meet and achieve sales targets.
• Handle customer complaints efficiently, ensuring high levels of satisfaction.
• Accurately document all interactions and transactions in our systems.
• Stay updated on banking regulations and products for effective customer support.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Account Executive, Small School District Sales in the United States.

This is a unique opportunity to join a fast-growing sales team dedicated to helping small school districts improve communication, branding, and community engagement. As an Account Executive, you’ll lead conversations with education leaders, run virtual demos, and tailor creative messaging that resonates with potential clients. Your role will be pivotal in closing deals, supporting school administrators, and delivering real impact through a thoughtful, tech-driven approach. If you’re driven, tech-savvy, and eager to grow within a mission-driven team, this role was made for you.

Accountabilities:

Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta!

Responsibilities

• Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone.
• Address inquiries related to gaming accounts, promotions, and any technical difficulties.
• Resolve customer issues efficiently, ensuring high levels of satisfaction.
• Keep accurate records of customer interactions and feedback.
• Work collaboratively with team members to enhance the player experience.
• Keep up to date with product knowledge and industry trends.

Requirements

Next Job Abroad is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in Malta. If you are dedicated to providing outstanding support and thrive in a lively environment, this position is tailor-made for you. The ideal candidate will facilitate communication with players, addressing their inquiries and ensuring an exceptional gaming experience. With relocation assistance provided, you can embark on an adventure in Malta while elevating your career in customer service.

Responsibilities

• Deliver top-notch customer service to Nordic-speaking players through live chat, email, and phone support.
• Help customers with questions regarding their gaming accounts, promotions, and technical difficulties.
• Troubleshoot issues swiftly to maintain high levels of customer satisfaction.
• Accurately log customer interactions and provide feedback to improve services.
• Partner with internal teams to enhance the overall gaming experience for our players.
• Stay abreast of product knowledge and industry developments.

Requirements

Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta.

Key Responsibilities

• Respond to customer inquiries regarding banking products and services in both German and English.
• Utilize sales expertise to assess customer needs and recommend appropriate financial solutions.
• Assist customers with account openings, product inquiries, and various banking transactions.
• Collaborate with the sales team to achieve and exceed established sales targets.
• Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction.
• Accurately document all customer interactions and transactions within the relevant systems.
• Maintain up-to-date knowledge of banking regulations and product offerings.

Requirements

We are recruiting on behalf of our client, a leading Marketing Agency with expertise in the online trading, fintech and financial services industries, a talented Head of Client Services.

The Head of Client Services, will be responsible for overseeing and nurturing client relationships while ensuring the delivery of high-quality marketing services, with a strong emphasis on PR. This role requires a strategic leader who can manage complex projects, collaborate across departments, and drive business growth through exceptional client service and team leadership.

Key Responsibilities:

Client Relationship Management:

•  Serve as the primary point of contact for clients, maintaining daily communication to understand their needs and foster long-term relationships.
•  Ensure high levels of client satisfaction by addressing concerns promptly and identifying opportunities to add value to their business.
  

Marketing Services Oversight:

• Oversee the execution of marketing services with a focus on PR deliverables, ensuring projects are completed on time and meet quality standards.
• Supervise the development of PR roadmaps and review PR reports prior to client distribution to ensure accuracy and quality.
  

Project and Process Management: