Italian Speaking Customer Agent For Automotive Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is seeking an enthusiastic Italian Speaking Customer Agent to join our team in Greece, working with a leading automotive company. This role offers a fantastic opportunity for individuals who are passionate about the automotive industry and have a knack for delivering excellent customer service. As a Customer Agent, you will assist Italian-speaking customers, providing them with the support and information they need regarding our automotive products and services.
Key Responsibilities
- Provide outstanding customer support in Italian across various channels, including phone, email, and live chat.
- Assist customers with inquiries related to automotive products, services, and technical information.
- Document and track customer interactions accurately in our CRM system.
- Resolve customer issues and complaints effectively, ensuring high levels of customer satisfaction.
- Collaborate with other teams to improve service processes and communication.
- Stay updated on automotive industry trends, product knowledge, and company updates to serve customers effectively.
Requirements