Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter who is ready to relocate to Sofia, Bulgaria. This role is an excellent chance for ambitious individuals eager to expand their careers in a vibrant, multicultural environment. As an Appointment Setter, you will be responsible for initiating contact with potential clients, building relationships, and scheduling appointments for our sales team.

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects to identify and generate leads.
• Communicate effectively the benefits of our services to secure appointments for the sales team.
• Follow up with leads to build relationships and confirm scheduled appointments.
• Maintain accurate records of client interactions and appointment details in our CRM system.
• Collaborate with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide valuable feedback on lead quality and help refine appointment-setting strategies.
• Stay informed about industry trends and product offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Appointment Setter who is eager to relocate to Sofia, Bulgaria. This role is pivotal as you will be responsible for connecting with potential clients and scheduling appointments that facilitate our business growth. If you are looking to take the next step in your career while exploring the vibrant culture of Sofia, we want to hear from you!

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects to generate and qualify leads.
• Effectively communicate our service offerings to set appointments for the sales team.
• Perform follow-ups with leads and manage appointment confirmations.
• Keep accurate records of client interactions and appointments in our CRM system.
• Work in collaboration with the sales team to ensure seamless communication and appointment management.
• Provide feedback on lead quality to help refine processes and strategies.
• Stay knowledgeable about industry trends and developments to engage prospects intelligently.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter ready to relocate to Sofia, Bulgaria. This role is ideal for individuals who are motivated to engage with potential clients and help drive growth within our sales team. By joining us, you'll experience a vibrant culture while advancing your career in a dynamic work environment.

Key Responsibilities

• Conduct outreach to Dutch-speaking prospects through phone calls and email to generate leads.
• Effectively communicate the advantages of our services and schedule appointments for the sales team.
• Follow up with leads to build relationships and confirm scheduled appointments.
• Maintain detailed records of client interactions and appointments in the CRM system.
• Work closely with the sales team to ensure seamless transitions from appointment setting to sales discussions.
• Offer feedback regarding lead quality and suggest improvements in the appointment-setting process.
• Keep abreast of industry developments and company offerings to engage prospects effectively.

Requirements

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is seeking a Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with the added benefit of paid relocation! This is a fantastic opportunity for individuals who are passionate about technology and customer engagement. In this role, you will work directly with clients, helping them navigate and implement our solutions to meet their unique business needs.

Key Responsibilities

• Conduct thorough client consultations to understand their specific requirements and business objectives.
• Design and deliver tailored solutions that effectively address client challenges and enhance their operational efficiency.
• Serve as a trusted advisor by providing expert insights and recommendations that align with industry best practices.
• Collaborate with internal teams to ensure seamless solution implementation and ongoing support for clients.
• Provide engaging training sessions to empower clients in utilizing our products effectively.
• Stay current with market trends and new technologies to provide relevant advice and support.

Requirements

Join Mercier Consultancy MD in an exciting new role as a Polish Speaking Support Representative for Riot Games, with fully paid relocation to Bulgaria! In this position, you will be the voice of support for Polish-speaking gamers, providing assistance and guidance related to their favorite games. This is a fantastic opportunity to merge your passion for gaming with a rewarding career, all while enjoying the vibrant culture and scenery of Bulgaria.

Key Responsibilities

• Assist Polish-speaking users with game-related inquiries via email, chat, and phone.
• Provide troubleshooting support and guide users on account management, billing issues, and gameplay queries.
• Engage with the gaming community to foster a positive and enjoyable experience for all players.
• Document all user feedback and interaction details to share insights with the development and support teams.
• Contribute to knowledge base articles and FAQs to enhance user self-service options.
• Keep abreast of game updates and changes to effectively support players and offer relevant advice.

Requirements