Join Mercier Consultancy MD as a Polish Speaking Player Support Specialist in Bulgaria, where we offer paid relocation and a welcome bonus to ensure your transition is smooth and enjoyable. In this role, you will primarily provide email support to Polish-speaking players, assisting them with their inquiries and ensuring they have an exceptional gaming experience with Riot Games. This is a fantastic opportunity for gaming enthusiasts who are passionate about helping others.

Key Responsibilities

• Provide efficient and empathetic email support to Polish-speaking players regarding game-related queries and technical issues.
• Assist in resolving account management issues, gameplay questions, and other player requests through written communication.
• Document player interactions and feedback to help enhance future support efforts.
• Work collaboratively with team members to share insights and improve support processes based on player needs.
• Maintain up-to-date knowledge of game features, updates, and community trends to provide accurate and helpful information.
• Contribute to a positive player experience, ensuring that each communication is handled professionally and courteously.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the position of Icelandic Speaking Solutions Consultant in Sofia, Bulgaria. This role comes with fully paid relocation support for the right candidate! As a key member of our team, you will work closely with our clients to understand their unique challenges and provide tailored solutions that drive success. If you are passionate about technology and customer engagement, this is the perfect opportunity for you!

Key Responsibilities

• Conduct client consultations to gather insights into their needs and business goals.
• Design and deliver customized solutions that effectively address the challenges faced by clients.
• Provide expert advice and recommendations, acting as a trusted partner to clients.
• Collaborate with internal stakeholders to ensure the seamless implementation of solutions.
• Facilitate training and workshops for clients to maximize their understanding and use of our products.
• Stay informed about industry trends and emerging technologies to offer relevant insights during consultations.

Requirements

We are looking for a Data Analyst who will work with marketing and product data, build visualizations, support decision-making with accurate insights, and contribute to the development of analytical models and automation.

Responsibilities

• Analyze marketing and product data to identify trends, patterns, and opportunities for optimization.
• Design and maintain dashboards and visual reports using BI tools (Looker Studio, Tableau, Power BI).
• Participate in building analytical and forecasting models based on product, financial, and behavioral data.
• Prepare technical documentation and maintain data dictionaries for the analytics function.
• Support automation of analytical processes, reporting pipelines, and recurring workflows.
• Collaborate with product, marketing, and engineering teams to ensure data accuracy and alignment.
• Present insights to stakeholders in a structured, clear, and actionable format.

Requirements

About the Job

As a Gidy Expert Qualification at Excelya, you will be at the forefront of ensuring compliance and qualification for innovative solutions within the biopharmaceutical landscape. This unique role involves a deep understanding of regulatory standards and the application of best practices in qualification processes.

You will work closely with our teams to design, implement, and optimize qualification protocols that align with our clients' needs and maintain the highest quality and safety standards in their processes.

Main Responsibilities:

We are looking for a Senior Jira Expert - Software Integrator to join our team of Integrators Consultants in Cairo, Egypt and to work mainly in Enterprise Implementation Environments (Banks, Telecom, Airlines, Governments, etc.) with main focus on Atlassian and Jira related projects.

Requirements

Responsibilities:

·        Implement Jira Software, Confluence, Jira Service Management & related Atlassian products for Infosysta Clients as a complete solution such as Collaboration Solution, Tracking System, Agile Project Management, SDLC/ALM, DevOps, Task Management, and more.

·        Configure & Integrate Jira & related Atlassian products with Client systems.

·        Provide Customer Support on-site or remote with high Quality of Service on Atlassian. Products (Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo, etc.).

·        Collaborate actively with Developers & Technical Analysts in Infosysta in order to deliver the final project for Clients.

·        Accountable on high Quality of Service and Customer satisfaction.

·        Collect functional and technical requirements from Client when needed and write the technical specifications document.

·        Install, configure and run different tools integrated with Jira & Confluence.

·        Functional & Technical administration of Jira and Confluence.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Data Management. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

Mercier Consultancy MD is seeking a talented Irish Speaking Solutions Consultant to join our dynamic team in Sofia, Bulgaria! We are excited to offer fully paid relocation to ensure a smooth transition for the right candidate. In this role, you will play a crucial part in supporting our clients by understanding their unique challenges and providing tailored solutions that leverage our innovative products.

Key Responsibilities

• Engage with clients through consultations to assess their specific needs and business objectives.
• Design and present customized solutions that effectively address client challenges using our suite of products.
• Act as a trusted advisor, providing insights and recommendations to enhance client outcomes and satisfaction.
• Collaborate with internal teams to ensure seamless implementation and ongoing support of solutions.
• Conduct training sessions for clients, empowering them to maximize the use of our products and services.
• Stay updated on industry trends and emerging technologies to offer informed advice to clients.

Requirements

Mercier Consultancy MD is on the lookout for a talented Dutch Speaking Solutions Consultant to join our thriving team in Sofia, Bulgaria, with fully paid relocation offered to the right candidate! In this role, you will play a key part in understanding client needs, crafting customized solutions, and ensuring successful implementation of our technology offerings. If you are passionate about client success and innovative solutions, we want to hear from you!

Key Responsibilities

• Engage with clients to gather insights into their needs and objectives through thorough consultations.
• Develop and present tailored solutions that effectively meet client challenges and enhance their operations.
• Serve as a trusted advisor, providing industry insights and recommendations to maximize client impact.
• Collaborate with internal teams to ensure a seamless implementation process and ongoing support.
• Conduct training sessions to help clients fully leverage our products and services.
• Stay informed on market trends and emerging technologies to deliver relevant advice to clients.

Requirements