Mercier Consultancy MD is pleased to announce an opening for German Speaking Customer Service Representatives for a leading financial services company located in Athens. This role is perfect for individuals who are detail-oriented and are passionate about providing exceptional service within the financial sector. As a customer service representative, you will assist clients with their inquiries and ensure they receive knowledgeable support in German.

Key Responsibilities

• Handle customer inquiries related to financial products and services via phone, email, and chat in German.
• Provide information on account management, investment options, and financial regulations.
• Assist customers with transaction processing, problem resolution, and account updates.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Work closely with internal teams to ensure customer issues are resolved efficiently and effectively.
• Stay informed about market trends and changes in financial services to offer relevant advice to customers.

Requirements

Mercier Consultancy MD is offering an exciting opportunity for Dutch Speaking professionals to join our team in Sofia, Bulgaria! This role comes with a fully paid relocation package, making it the perfect chance for you to experience a vibrant new culture while advancing your career. As a member of our dynamic team, you will engage with clients, offering exceptional service tailored to their needs in the Dutch language.

Key Responsibilities

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and resolving issues effectively.
• Manage customer interactions through various channels including phone, email, and live chat, ensuring a positive experience.
• Document customer feedback and interactions accurately in our CRM system for tracking and improvement purposes.
• Collaborate with team members and other departments to enhance service delivery and support customer success.
• Stay informed about product offerings, promotions, and updates to provide comprehensive support.
• Participate in training and development activities to continuously improve service skills and knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
• Assist customers with order processing, tracking, and resolution of any service issues.
• Provide detailed product information and guidance to help customers make informed purchasing decisions.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with internal teams to address customer concerns effectively and improve service delivery.
• Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Mercier Consultancy MD is thrilled to offer exciting opportunities for Polish Speaking professionals to join our team in Sofia, Bulgaria! With a fully paid relocation package, this is perfect for individuals looking to advance their career while experiencing the rich culture and vibrant lifestyle Bulgaria has to offer. In this role, you will be instrumental in providing outstanding service and support to our Polish-speaking clients, ensuring their needs are met with excellence.

Key Responsibilities

• Engage with Polish-speaking clients through various channels, providing information, assistance, and support as needed.
• Address customer inquiries and concerns effectively, ensuring high levels of client satisfaction.
• Document all interactions accurately within our CRM system for tracking and reporting purposes.
• Collaborate with teams across the organization to enhance customer engagement practices.
• Stay informed about products, services, and market trends to offer well-rounded advice to customers.
• Participate in training and development initiatives to improve your skills and enhance service delivery.

Requirements

Mercier Consultancy MD is pleased to announce a position for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This role is ideal for individuals who are enthusiastic about technology and enjoy providing exceptional customer support. As a customer service representative, you will assist customers in Italian, addressing their inquiries and helping them navigate the world of consumer electronics.

Key Responsibilities

• Handle customer inquiries related to consumer electronics products, including features, specifications, and troubleshooting via phone, email, and chat in Italian.
• Assist customers with order placement, tracking, and modifications to their accounts.
• Provide technical support and guidance on product usage and setup.
• Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
• Accurately document all interactions and customer requests in the CRM system.
• Collaborate with sales and technical teams to provide comprehensive support to customers.
• Stay informed about current products, promotions, and emerging technologies to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
• Provide detailed information about vehicle features, specifications, and available options.
• Assist customers with order tracking, account management, and resolving concerns.
• Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
• Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
• Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Sales Agent ready to relocate to the beautiful city of Sofia, Bulgaria. In this exciting role, you will be part of a dedicated team enhancing our outreach and engagement with Dutch-speaking clients across various sectors. This position offers a unique opportunity to grow your sales career in an inspiring environment while enjoying the vibrant culture and lifestyle Sofia has to offer.

Responsibilities

• Engage and connect with potential clients in the Dutch market, utilizing effective sales techniques including cold calls and email campaigns.
• Foster strong relationships with existing customers and provide personalized service and solutions to their needs.
• Deliver compelling product presentations and demonstrations that highlight the benefits of our services.
• Manage all aspects of the sales cycle from lead generation through to closing sales, ensuring customer satisfaction throughout.
• Collaborate closely with marketing and customer support teams to align efforts and maximize client engagement.
• Aim to exceed personal and team sales targets while contributing to overall company growth.

Requirements

Mercier Consultancy MD is excited to provide an opportunity for a Dutch Speaking Sales Agent, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for enthusiastic sales professionals who are ready to take their careers to the next level by joining a dynamic team that focuses on delivering exceptional service and solutions to our Dutch-speaking clients.

Responsibilities

• Identify and engage potential clients in the Dutch-speaking market through various sales techniques, including cold calling, networking, and email outreach.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions that meet their requirements.
• Conduct persuasive presentations and product demonstrations, effectively communicating the value of our offerings.
• Manage the end-to-end sales process, from lead generation to closing deals, and ensure a smooth transition for clients.
• Collaborate with the marketing and support teams to align strategies and enhance customer satisfaction.
• Meet and exceed sales targets while contributing to team goals and initiatives.

Requirements

Mercier Consultancy MD is thrilled to offer the opportunity for a Dutch Speaking Customer Support Representative, with the added benefit of relocation to the vibrant city of Sofia, Bulgaria. In this role, you will provide exceptional support to our Dutch-speaking clients, ensuring they receive the highest level of service and assistance with their inquiries.

Key Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat, addressing their inquiries and providing information about products and services.
• Resolve customer issues and complaints efficiently, maintaining a high level of satisfaction.
• Document all customer interactions accurately in our CRM system for ongoing tracking and improvement.
• Collaborate with different departments to implement effective solutions for customer needs.
• Stay updated on company products, policies, and industry developments to enhance customer interactions.
• Contribute to improving customer service processes and practices.

Requirements