Are you a team player with strong troubleshooting skills looking to contribute to a growing organization?

The Application Support Specialist is responsible for maintaining, troubleshooting, and supporting business applications to ensure optimal performance and user satisfaction. This role serves as a key liaison between our users, IT team, and software vendors to resolve technical issues and improve system functionality.

About SARA Plus

SARA Plus is an order entry software designed to help dealers such as AT&T and Direct TV manage their business more effectively.  It is used to track inventory, place orders and provide analytical data.  It provides a single interface that is streamlined to manage all customer orders. 

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Loging & Institutions, Multi Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Requirements

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking a highly skilled and strategic Service Designer to join our Experience Design team and lead the creation of human-centered services that seamlessly bridge digital and physical touchpoints. This role requires strong systems thinking, deep user empathy, and the ability to translate complex business challenges into coherent, scalable, and valuable service experiences.

Mercier Consultancy MD is thrilled to introduce an exciting opportunity for a German Speaking Customer Support Representative specializing in Telecommunications & Connectivity. In this role, you will provide exceptional support to our German-speaking clients, assisting them with their telecommunications inquiries and ensuring they receive the best possible service.

Key Responsibilities

• Deliver high-quality customer support to German-speaking clients via phone, email, and chat regarding telecommunications and connectivity services.
• Respond to inquiries related to products, services, accounts, and technical issues with accuracy and professionalism.
• Effectively resolve customer complaints and issues to foster customer satisfaction and loyalty.
• Document all customer interactions in our CRM system to track communications and identify areas for improvement.
• Collaborate with technical teams to provide effective solutions to customer needs.
• Stay updated on telecommunications trends and company product offerings to provide informed support.

Requirements

ADAPTIT is a specialized ICT Group delivering high-quality services, innovative solutions, and premium support to organizations across telecom, finance, utilities, transport, retail, and enterprise sectors. Guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike.

As a Project Coordinator (FTTH B' Phase), you will support the successful delivery of Fiber To The Home (FTTH) projects by coordinating various project tasks, liaising with teams, and ensuring that all activities are executed in line with project timelines and contractual obligations. Your organizational skills will be pivotal in keeping the project on track, maintaining communication between stakeholders, and facilitating the overall workflow.

ADAPTIT S.A. is a specialized ICT Group delivering high-quality services, innovative solutions, and premium support to organizations across telecom, finance, utilities, transport, retail, and enterprise sectors. Guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

As a Business Development & Account Manager, you will be responsible for identifying, developing, and closing new business opportunities, while expanding our footprint within existing strategic clients. You will work closely with customers to uncover unmet needs, position innovative solutions, and build long-term partnerships that drive sustainable growth. 

Key Responsibilities

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Consumer (NDSc) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring clear, consistent communication and alignment across initiatives, programs, and operational priorities. The National Account Manager plays a critical role in driving engagement, optimizing execution, and supporting overall sales performance within the channel.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer teams to execute initiatives, identify operational opportunities, and provide strategic field support. The ideal candidate combines strong relationship management skills with analytical insight, field presence, and the ability to translate data, trends, and program details into actionable strategies that drive measurable results. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Business (NDSb) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring consistent communication, strategic alignment, and effective execution of initiatives that drive business sales performance within the channel. The National Account Manager plays a key role in maximizing engagement, strengthening account relationships, and ensuring field readiness across business-focused dealer teams.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer stakeholders to execute channel initiatives, identify operational improvement opportunities, and provide structured field support. The ideal candidate combines strong relationship management skills with analytical capability, field engagement experience, and the ability to translate sales trends and program data into actionable strategies that drive measurable business growth. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team. This role provides the unique chance to work in Bulgaria, with paid relocation included. You will be responsible for delivering exceptional customer support to our Portuguese-speaking clients, ensuring they receive the assistance they need with our products and services.

Responsibilities

• Assist customers who speak Portuguese through various channels, including phone, email, and chat, addressing their inquiries and providing information on our services.
• Deliver personalized and efficient service, ensuring all client needs are met with professionalism.
• Resolve customer complaints and issues swiftly, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and tracking purposes.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate and comprehensive support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Telecommunications Company, located in Greece. This role is designed for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Danish, addressing their inquiries and providing outstanding support for telecommunications services.

Key Responsibilities

• Manage customer inquiries regarding telecommunication services, including mobile plans, account issues, and technical support via phone, email, and chat in Danish.
• Provide detailed information on service plans, features, and promotional offers.
• Assist customers with technical troubleshooting and ensure effective resolutions to enhance their experience.
• Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
• Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and address customer needs effectively.
• Stay informed about industry trends and new telecommunications technologies to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce an excellent opportunity for Italian Speaking Customer Service Representatives for a prominent Telecommunications Company, based in Greece. This role is ideal for individuals who are passionate about telecommunications and dedicated to providing exceptional customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring a smooth communication experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, billing, and account management via phone, email, and chat in Italian.
• Provide accurate information on mobile and broadband plans, features, and promotions.
• Assist customers with account issues, service activation, and troubleshooting technical problems.
• Resolve customer complaints and concerns efficiently to ensure high levels of satisfaction.
• Document all customer interactions in the CRM system for reference and follow-up.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay updated on the latest telecommunications products and service offerings to provide relevant assistance.

Requirements