DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Consumer (NDSc) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring clear, consistent communication and alignment across initiatives, programs, and operational priorities. The National Account Manager plays a critical role in driving engagement, optimizing execution, and supporting overall sales performance within the channel.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer teams to execute initiatives, identify operational opportunities, and provide strategic field support. The ideal candidate combines strong relationship management skills with analytical insight, field presence, and the ability to translate data, trends, and program details into actionable strategies that drive measurable results. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a National Account Manager to support the Neighborhood Direct Sales – Business (NDSb) channel. This role serves as the primary liaison between DSI, AT&T, and dealer stakeholders, ensuring consistent communication, strategic alignment, and effective execution of initiatives that drive business sales performance within the channel. The National Account Manager plays a key role in maximizing engagement, strengthening account relationships, and ensuring field readiness across business-focused dealer teams.

This position partners closely with AT&T channel leadership, National Account Managers, and dealer stakeholders to execute channel initiatives, identify operational improvement opportunities, and provide structured field support. The ideal candidate combines strong relationship management skills with analytical capability, field engagement experience, and the ability to translate sales trends and program data into actionable strategies that drive measurable business growth. Overnight travel is expected.

This is a remote opportunity that requires 15% travel nationwide.

About DSI

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent to join a dynamic team. This role provides the unique chance to work in Bulgaria, with paid relocation included. You will be responsible for delivering exceptional customer support to our Portuguese-speaking clients, ensuring they receive the assistance they need with our products and services.

Responsibilities

• Assist customers who speak Portuguese through various channels, including phone, email, and chat, addressing their inquiries and providing information on our services.
• Deliver personalized and efficient service, ensuring all client needs are met with professionalism.
• Resolve customer complaints and issues swiftly, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and tracking purposes.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about product updates and company policies to provide accurate and comprehensive support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Telecommunications Company, located in Greece. This role is designed for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Danish, addressing their inquiries and providing outstanding support for telecommunications services.

Key Responsibilities

• Manage customer inquiries regarding telecommunication services, including mobile plans, account issues, and technical support via phone, email, and chat in Danish.
• Provide detailed information on service plans, features, and promotional offers.
• Assist customers with technical troubleshooting and ensure effective resolutions to enhance their experience.
• Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
• Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and address customer needs effectively.
• Stay informed about industry trends and new telecommunications technologies to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to announce an excellent opportunity for Italian Speaking Customer Service Representatives for a prominent Telecommunications Company, based in Greece. This role is ideal for individuals who are passionate about telecommunications and dedicated to providing exceptional customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring a smooth communication experience.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, billing, and account management via phone, email, and chat in Italian.
• Provide accurate information on mobile and broadband plans, features, and promotions.
• Assist customers with account issues, service activation, and troubleshooting technical problems.
• Resolve customer complaints and concerns efficiently to ensure high levels of satisfaction.
• Document all customer interactions in the CRM system for reference and follow-up.
• Collaborate with internal teams to enhance service delivery and address customer needs.
• Stay updated on the latest telecommunications products and service offerings to provide relevant assistance.

Requirements

DOF is expanding the team.

We are seeking an experienced and highly motivated Senior Purchaser to join the team in the Philippines. This is a permanent role and is required for an immediate start.

The DOF Group

We are a global team of skilled professionals who, combined with a fleet of state-of-the-art, purpose-built vessels, provide services to the Offshore Energy industry across the entire offshore life cycle. This is the formula for our success in delivering solutions to our customers.

About DOF

DOF is a specialist subsea service business that provides subsea construction, subsea engineering, inspection, repair and maintenance and survey services, which involve complex and challenging engineering in an international environment.

DOF owns a large fleet of modern subsea construction, intervention and survey vessels that enable it to offer differentiated positions with its clients and work in long term relationships, which enhance service delivery and reduce the overall risk.

The company’s core business is project management, engineering, vessel operations, survey, remote intervention and diving operations, primarily for the Offshore Energy, Marine Telecommunications and Renewables markets.

Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives working for a prominent Telecommunications Company in Greece. This role is perfect for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in German, helping them navigate their telecommunications needs while experiencing the beautiful culture of Greece.

Key Responsibilities

• Address customer inquiries related to telecommunications services, plans, and technical support through phone, email, and live chat in German.
• Assist customers with account management, billing questions, and service modifications.
• Guide clients through product features and troubleshooting technical issues effectively.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with technical teams to resolve complex customer issues promptly.
• Stay updated on telecommunications trends, products, and services to deliver knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Telecom Company in Greece. This position is perfect for individuals who are passionate about telecommunications and dedicated to delivering exceptional customer service. You will assist clients with their telecom needs and inquiries, providing support in French.

Key Responsibilities

• Address customer inquiries related to telecommunications services, billing, and account management via phone, email, and live chat in French.
• Provide accurate information about available plans, promotions, and device functionalities.
• Assist customers in troubleshooting technical issues and resolving service-related concerns.
• Document customer interactions thoroughly in the CRM system for tracking and follow-up.
• Work collaboratively with technical and sales teams to improve service delivery.
• Stay updated on the latest telecom trends and company offerings to provide informed support to customers.

Requirements

DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs

About DSI

DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate opening for a results-driven Area Sales Manager – B2B (ASM). This work-from-home, field-based role is focused on training, coaching, and supporting dealer partners in B2B and door-to-door (D2D) mobility and wireless sales to business customers. The ASM travels extensively within their assigned territory to work alongside dealer partners, delivering on-site training, in-field coaching, and hands-on support to drive performance and growth.

When not in the field, the ASM is responsible for preparing for upcoming travel, collaborating with dealer partners to plan future visits, and conducting virtual coaching and training sessions to reinforce sales strategies and best practices. This role also requires timely and detailed internal reporting following dealer visits, ensuring visibility into field activity and outcomes. The ideal candidate brings a proven track record in B2B D2D sales, deep knowledge of mobility and wireless solutions, and the ability to collaborate cross-functionally to deliver best-in-class results for dealer partners.

National travel is required 75% of the time

About DSI