Polish Speaking Customer Service for Telecommunications Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading Telecommunications Company based in Greece. This position is perfect for individuals who are passionate about technology and are committed to providing exceptional customer support in Polish. As a member of our team, you will assist customers with inquiries related to telecommunications products and services while enjoying the beautiful setting of Greece.
Key Responsibilities
- Respond to customer inquiries regarding telecommunications services, products, and account management via phone, email, and live chat in Polish.
- Provide detailed information on service plans, pricing, and promotional offers.
- Assist customers with billing inquiries, technical support, and account issues.
- Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
- Document all customer interactions accurately in the CRM system for quality assurance.
- Collaborate with technical teams and other departments to facilitate service delivery and enhance customer satisfaction.
- Stay updated on the latest telecommunications trends and products to provide accurate information to customers.
Requirements