About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative Microsoft Windows and Systems Engineers to join our growing Digital Services team. We are recruiting for roles in the IT Managed Services team where you will act as part of the customer’s Technology team and be a valued and highly knowledgeable technical advisor and consultant.

Requirements

Role: Service Delivery Manager D365 F&O

Department: Global Managed Services

Visa Sponsorship: You must have legal working rights in the country of your residence within the EMEA region. Sponsorship is only available within the Netherlands.    

What is your goal?  

As a Service Delivery Manager, you will lead a multidisciplinary team to provide exceptional managed services for select customers, focusing on service quality, customer satisfaction, and performance management.  

Leading Microsoft Partner 

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals, and a worldwide presence, we deliver successful implementations across industries globally. 

HSO International 

At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact. 

Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/  

Responsibilities:

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic and creative technical support engineers to be part of our growing team. You will be a member of our After Sales Support team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations. Your main focus area will be to provide technical service-related after sales support to the customers for all our products and services, mainly in network and system related issues. You will also be responsible for monitoring the smooth operation of our products.

Requirements